Bank of America is one of the largest banks in the United States and offers many types of loans and great rates. But you may not qualify and the application process can be slow.
WRITTEN & RESEARCHED BY
Expert Contributor
Last updated onUpdated
REVIEWED BY
Editor & Senior Staff Writer
| Total Rating | 3.4 |
|---|---|
| Rates & Fees4.2 | |
| Services4.4 | |
| Eligibility Requirements3.1 | |
| Application2.5 | |
| Sales & Advertising Transparency3.8 | |
| Customer Service2.5 | |
| User Reviews2.2 | |
Table of Contents
Bank of America is the second-largest bank in the United States (by assets), and with over 3,700 financial centers and around 15,000 ATMs, it’s one of the largest companies in the world.
As one of the biggest banks around, Bank of America offers a large, versatile breadth of loan products at competitive rates. Bank of America also has decent customer service. However, the company has had several scandals that have tainted the company’s reputation and kept BoA from our list of the best small business lenders.
| Services4.4 |
|---|
| Lending Services 5.0 |
| Lending Limits 3.0 |
| Payment Portal & Mobile App 5.0 |
Bank of America gets high marks for offering a wide range of small business lending options with decent borrowing amounts. The company has an intuitive payment portal and mobile apps, earning Bank of America a 4.4/5 star rating for this section.
Here are some popular small business lending products offered by Bank of America:
In addition to lending, Bank of America offers small business banking as well.
| Eligibility Requirements3.1 |
|---|
| Availability 2.5 |
| Borrower Qualifications 2.8 |
| Transparency 5.0 |
Overall, Bank of America’s borrower requirements are fair, but may be difficult for some small businesses to meet. Previously, the company had a difficult credit score requirement of 670, but it has now raised it to 700.
To qualify for a Bank of America business loan or line of credit, the bank recommends that you meet the following minimum requirements:
| Time In Business | 2 years |
| Business Revenue | $100,000 per year (for an unsecured loan or LoC) $250,000 per year (for a secured loan or LoC) |
| Personal Credit Score | 700 |
Bank of America also has varying collateral requirements depending on the loan product.
More broadly, Bank of America uses the 5 C’s of Credit to assess borrower qualifications for its loans. The bank also values communication, so building up a relationship with your local branch may make a difference in some cases.
| Rates & Fees4.2 |
|---|
| Pricing 3.7 |
| Affordability 4.6 |
Bank of America offers various secured and unsecured loan products to potential business customers. Overall, Bank of America has competitive rates and fees, and the company is fairly transparent about what fees you can expect.
For many of the Bank of America business lending options, veterans can qualify for a 25% discount on loan administration or loan origination fees.
The Business Advantage Term Loan is an unsecured business loan product that offers qualified businesses lump sums starting at $10K+ with term lengths from 12-60 months. A one-time $150 origination fee applies.
This product is designed to get working capital into the hands of businesses without the need for collateral. Bank of America’s business loan fixed interest rates start at 7.5%, with monthly payments. Preferred Rewards for Business clients can receive interest rate discounts up to 0.75%.
It’s worth noting that this product is unusually fast for a bank loan; you can get your funds within five days after approval.
Secured term loans use either an asset or Bank of America CD as collateral, and the asset type affects the loan length. Secured term loans are a bit harder and more time-consuming to qualify for, but the collateral allows you to borrow more than you could with an unsecured loan. Interest rates start at 7%.
Term lengths are up to four years when secured by business assets or up to five years when secured by CDs. You’ll also have to pay a 0.5% origination fee.
Because they’re slower to process but with better terms, a secured business loan would be more appropriate for expansion projects than working capital.
Bank of America’s Business Advantage Credit Line is an unsecured line of credit with limits starting at $10,000. It’s a revolving line of credit, so whenever you pay down your balance, you’ll have that much credit available again. No interest gets charged until you use the funds. Interest rates start at 9%, and Preferred Rewards for Business clients can receive discounts.
Most businesses will use an unsecured line of credit to bridge the gap between payables and receivables or as a rainy day fund. Remember, you have to renew your line of credit annually if you want to keep it active.
Securing your line of credit with a blanket lien on your assets or a Bank of America CD will allow you to access more money at slightly better rates. Credit limits for secured lines of credit begin at $25,000 and have no upper limit. Otherwise, your secured line of credit will function more or less the same as an unsecured Bank of America business credit line would. Rates start at 8.5%.
Because of the higher limit and better terms (but slower approval process), you’d probably use this product for ongoing operational expenses rather than short-term gaps.
Bank of America offers specialized secured loans to businesses looking to finance equipment purchases. These loans must be used to purchase qualified assets, such as heavy equipment, office machinery, etc. These loans last up to five years and start at $25K with interest rates starting at 7%. There is also a 0.5% origination fee.
Bank of America also offers equipment leases.
These are unsecured loans starting at $10,000 with rates starting at 6.19%. The term length is 48-72 months.
You can use this loan to finance a car, van, or light truck used by your business as well as commercial vehicles. The vehicle must have a value of at least $10,000, be 5 years old, and have less than 75,000 miles.
If you’re looking to buy commercial property and/or land, you’ll probably want a long-term loan. Bank of America commercial real estate loans begin at $25K, with interest rates starting at 6.25%, which is fairly competitive in the current real estate market.
These loans last for up to 10 years with balloon payments (your payments are back-loaded) or 15 years with full amortization. There is an origination fee of 0.75% as well.
Small businesses can also apply for Bank of America loans through the SBA’s 7(a) program or 504 loan program. These loans are partially guaranteed by the SBA, allowing businesses that may otherwise encounter a tough lending market to get credit at reasonable rates and terms. Just be aware that the process is a little more complicated than it would be for most other loans since you’ll be dealing with two organizations instead of only the bank.
With BoA, SBA 7(a) loans have a borrowing amount of $200K – $5M with 25-year terms. Expect to make a down payment of around 10% as well as provide assets or real estate for collateral for a 7(a) loan.
For an SBA Express Loan with BoA, the borrowing amount ranges from $25K – $500K with 25-year terms for fixed rates or revolving periods for variable rates.
Both types of loans have specific use cases, so be sure to check that your capital needs fall under one of the supported spending categories.
| Application2.5 |
|---|
| Application Process 3.0 |
| Application Timeline 2.0 |
Some big banks are very traditional, requiring customers to apply in person. Others have taken the more modern approach of allowing you to apply online. Bank of America effectively splits the difference, offering convenience where possible and a more traditional application process where it isn’t.
However, the company is not very transparent about application processing timelines or time to fund all its lending options, resulting in a 2.5/5 star rating for this section.
For the lending options BoA does provide, processing timelines and funding turnaround times are quick for a traditional bank.
There’s some variability, depending on the state you’re based in, but here’s what you’ll need to apply for a BoA business loan:
The short answer is that it depends on the product you’re applying for.
Existing customers of the bank can use their Bank of America ID to apply for unsecured loans and lines of credit via an online form. You’ll need to submit basic information about yourself and your business, as well as, your number of employees, profits, sales, and outstanding obligations. You’ll also need to submit personal information about each additional business owner, guarantor, and controlling manager.
Depending on the product, you may need to have a business checking account with Bank of America if auto-debiting is required. If all goes according to plan, you can get your funds as soon as five days after being approved. For a bank, that’s lightning-fast.
If you’re not a current customer and you’re applying for a secured loan or line of credit, you’ll need to apply in person at your local branch or over the phone. In this case, there’s no time frame advertised, but you should expect a minimum of a couple of weeks to go by before you see your funds (and possibly months in the case of SBA loans).
Bank of America has branches in most states but is not very prevalent in some (including a few populous ones). For example, Bank of America’s presence in Idaho is limited to a couple of lonely ATMs in Couer d’Alene and Post Falls. You can use the bank’s locator to see if there’s a branch near you.
| Sales & Advertising Transparency3.8 |
|---|
| Sales Practices 3.0 |
| Web Presence 5.0 |
Given the size of the bank, Bank of America’s website is fairly informative and easy to use. A big point in the company’s favor is the addition (and convenient placement) of tools (such as sliders) in its business loan sections that help you figure out what your monthly payments will be.
Overall, the bank is fairly transparent upfront, although you may have to squint a bit to find some of the terms (or the links to them).
| Customer Service2.5 |
|---|
| Personal Support 2.3 |
| Self-Service 3.0 |
As is the case with most banks of this size, your customer experience may be extremely variable depending on your product and the branch you’re doing business with. BoA does have an expansive online help center and multiple avenues for reaching customer support, including in-person locations in some areas of the US.
| Bank of America Business Loans & Lines of Credit Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
That said, there’s no shortage of negative customer experiences online, most of which are related to checking and savings accounts. However, using Bank of America’s customer support firsthand, I never had any issues with the company, its services, or the support I was given.
| User Reviews2.2 |
|---|
| User Feedback 2.0 |
| Review Site Aggregate 2.4 |
Customer reviews are a mixed bag when it comes to Bank of America. The company receives 3.9/5 stars on WalletHub but only 1.7/5 stars on Consumer Affairs. A 1.11/5 star rating on BBB pulls the company down to a majority of negative reviews and an overall 2.2/5 star rating for this section.
It’s worth noting that many of these complaints aren’t about Bank of America’s business loans specifically, but they don’t bode well for the company in general.
The most common complaints include:
In more recent months, you’ll be hard-pressed to find positive reviews of Bank of America. While it’s important to keep in mind that happy customers leave fewer reviews than unhappy customers, the number of complaints against BoA is not something to take lightly.
In the past, these were the most common praises of BoA:
Having used Bank of America personally, I would agree that BoA’s rates are competitive and would add that the application process is quick and simple and that the online payment portal is easy to navigate. The lack of prepayment penalties is also a huge plus (although making interest-only payments could be better as you currently have to call a representative and pay over the phone or go into a physical location, which isn’t always possible, depending on where you live).
Bank of America, like many of its peers, can offer qualified businesses a broad array of products at relatively low rates. Whether or not you and your business have the credit rating necessary to qualify is another question. In particular, Bank of America’s transparency and modern approval processes help distinguish it from some of its other traditional bank lenders.
As well-established and protected as the bank might be, it’s hard to ignore Bank of America’s frequent legal and consumer issues. The sheer volume of customer complaints is also concerning. If you have an existing relationship with Bank of America and are satisfied with it, then it’s probably a good choice for your lending needs. Prospective customers may want to weigh their options, do some comparison shopping, and take a look at the top small business loans instead.
Looking for a loan or line of credit and want an alternative to Bank of America? Check out the top Bank Of America alternatives for businesses.
Merchant Maverick has been researching and reviewing business lenders since 2015. Our writers have tested over a hundred different funding products, including traditional term loans, online loans, lines of credit, start-up loans, merchant cash advances, and equipment financing. In each review, we evaluate rates and fees, services, eligibility requirements, application process, sales and advertising transparency, customer service, and user reviews.
Read more about how we rate business loans and funding products.
When comparing different lenders and loan products, we consider many data points, including the ease and transparency of the application process, interest rates, repayment structure, sales ethics, time to funding, revenue and time in business qualifications, and credit score requirements. Our lists of the best funding products include only those we’ve deemed worthwhile from multiple vantage points, and often share qualities such as widespread accessibility across fifty states, low rates, flexible requirements, and competitive borrowing amounts.
We spend an average of 10-15 hours researching and updating each one of our lists, making sure the loans and funding products included meet our internal standards for quality and reputation.
Find Funding for Any Credit Level
BusinessLoans.com  |
|---|
Explore a wide range of business loan options at BusinessLoans.com. With no minimum credit score requirement, find the perfect funding solution for your needs. Get Started.
Find Funding for Any Credit Level
BusinessLoans.com |
|---|
Explore a wide range of business loan options at BusinessLoans.com. With no minimum credit score requirement, find the perfect funding solution for your needs. Get Started.
Let us know how well the content on this page solved your problem today. All feedback, positive or negative, helps us to improve the way we help small businesses.
Give Feedback
Want to help shape the future of the Merchant Maverick website? Join our testing and survey community!
By providing feedback on how we can improve, you can earn gift cards and get early access to new features.
Our expert reviewers found BusinessLoans.com to have a quick and easy application process alongside excellent support and guidance for borrowers.
Start A Quick Application
Help us to improve by providing some feedback on your experience today.
The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
Our expert reviewers found BusinessLoans.com to have a quick and easy application process alongside excellent support and guidance for borrowers.
Start A Quick Application
