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BigCommerce Review

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Kate Hoots

Kate Hoots

Expert Analyst & Reviewer: eCommerce, Neobanking at Merchant Maverick
An expert in online sales, Kate Hoots has been writing about small business eCommerce since 2020. A former journalist for the West Linn Tidings and the Wilsonville Spokesman, Kate boasts wide experience in business leadership and communication. She has a degee in English Literature from Lewis & Clark College.



The Merchant Maverick Seal of Approval 🏆

BigCommerce



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see BigCommerce for yourself.

The Merchant Maverick Seal of Approval 🏆

BigCommerce



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see BigCommerce for yourself.

To learn more about how we score our reviews, see our eCommerce Software Rating Criteria.
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50 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Kathy Schenck

    Organization Name: Bitty Bows Boutique

    I am truly madly deeply in love with BigCommerce’s e-Commerce platform! I run an online children’s hair accessories business http://www.bittybowsboutique.com and have been with BC for going on 3 years now. We were at 3DCart before which was the worst company I’ve ever worked with. X-Cart before that. BC has broad features available but also make it easy to make customizations. They keep their customers happy and don’t nickle and dime like other companies. I feel like they are a forever solution for my store! Definitely recommend!

    5
    • Organization Name: Bitty Bows Boutique

    This comment refers to an earlier version of this review and may be outdated.

    Frank V.

    Organization Name: Skynex

    I have been operating e-commerce stores for the past few years. Being from Canada, I initially went with Shopify (a Canadian company) soon realizing that place of origin was not a good reason to choose one platform over an other. After doing further research, objectively conducting “Free Trial” periods offered by various e-commerce solutions (e.g. 3D Cart, Wix), I finally settled with BigCommerce, and have been with BigCommerce ever since (about 4 years now). My only advice is, don’t equate quantity of features with quality. Often times, the more features are available, the more difficult it becomes to make efficient decisions. If you want a lean platform focused on sales, go with BigCommerce.

    5
    • Organization Name: Skynex

    This comment refers to an earlier version of this review and may be outdated.

    Steven Lien

    Organization Name: underU4men.com

    Starting in January 2020 BigCommerce is raising the price of the PRO service by $50 per month to a whopping $3,599.94, a full 20% increase. This platform is still trying to catch up to Shopify, so don’t expect a solid tool for adding color options for apparel, or good coupons or gift cards. You also won’t find any method to do an exchange for a customer if the size is wrong. This is a $600 increase and with only a 30-day notice I’m looking elsewhere for my two web stores. Also, PRO is required if you want Faceted Search, a must for an apparel store. I was a supporter, and have two stores on the platform, but they need to re-think the pricing. I would suggest stores under $100K at one price and stagger it up to the $500K level (Pro currently goes to $400 K in sales. If you are under $250K in sales STAY AWAY, they don’t want your business.

    2
    • Organization Name: underU4men.com

    This comment refers to an earlier version of this review and may be outdated.

    Tim Kanuch

    Organization Name: The Nutty Company, Inc.

    Horrible Do not switch to Big CommerceHorrible. I should have never switched from 3dCart.Big Commerce high pressure sales promised the world, Cost 6 times what I was paying with 3dCart. Import / Export functionality is the worst. Other than SKU# and price nothing else can be changed using export function. Have 13,000 sku’s on my site…ALL MUST BE CHANGES MANUALLY !!! Reports are a joke.Tax reports with 3dCart… One Click; with Big Commerce you have to Export to spreadsheet and manipulate columns. Lost customers due to Big Commerce

    1
    • Organization Name: The Nutty Company, Inc.

    This comment refers to an earlier version of this review and may be outdated.

    Lioness

    Organization Name: Lioness Athletic Wear

    We have put a lot of time into the top 3 eCommerce options and have found bigcommerce to be the superior solution , especially for small businesses.

    5
    • Organization Name: Lioness Athletic Wear

    This comment refers to an earlier version of this review and may be outdated.

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Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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