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Square Online Store Review

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Square Online Store Review

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Date Established
2009
Location
San Francisco, CA
Liz Hull

Liz Hull

Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.



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    Jill E

    Great review, thank you! Question about “high volume” merchants. How are you distinguishing that level of merchant? We are a brick and mortar business with probably 400 retail SKUs and 100 restaurant SKUs. We do about $100,000/month in online sales of these items. Is that something that is too “high volume” to successfully work with Square?

      Jessica Dinsmore

      Hi Jill,

      At $100k/month you’d be considered higher volume and would be eligible for custom pricing with most, if not all of our preferred processors. I’d suggest getting a quote from any of the providers recommended in this post on the Best Processors For Retail.

        Michael Wilson

        A point against Square’s free plan: the inventory control does not handle unique items. If it did, I’d be using it! You need a paid plan before you can add a unique item for sale and have it automatically limit sales to just the one item, and remove it from stock once paid. Obviously, for someone like me (I’m a bladesmith and make a lot of one-of-a-kind blades), it just isn’t an option to throw up a listing and have someone order 20 of them.

        If I’m wrong, please, please, PLEASE tell me so! I’m still looking for a good solution for my situation.

          Jessica Dinsmore

          Hi Michael,

          That should be something Square’s basic inventory can handle pretty easily, if I’m understanding correctly. When you create an item for sale in the point of sale app, you just need to set the inventory at 1 and it should make it unavailable for purchase once it’s gone. Here’s a link from Square with a quick video and some walk-thru’s. Hope that helps!

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            Jason Aydelotte

            Point of Note: The free online store cannot be used with a domain you have hosted elsewhere.

            In order to use a domain hosted elsewhere, the minimum charge is $6/month, billed annually.

            The store USED to be free. It is not any longer.

              Jessica Dinsmore

              Hi Jason,

              Square Online Store’s free plan is still free! But you’re right- it does have a number of limitations. The Professional plan comes with a free custom domain for one year, but if you use your own domain on the free plan there may be an additional fee.

                Chuck Malta

                Your article states that you cannot use a Squareup store to sell high risk products, but if you do a google search “site:squareup.com [enter any high risk product keyword/phrase here]” you will see a ton of squareup stores selling high risk products. And that doesn’t include the ones that are paying squareup to use their own domain name.

                I wonder how they get away with it.

                  This comment refers to an earlier version of this review and may be outdated.

                  Jessica Dinsmore

                  Hey Chuck!
                  Those sellers are potentially violating Square’s acceptable use policy (some of them without even realizing it). Unfortunately because of how Square’s system works, many of them can fly under the radar until something triggers a red flag, at which point they will be shut down because someone is reviewing their business.

                    Yaimara

                    Organization Name: Maykel Art Gallery

                    Hi, It’s a great review , thanks. I have a question, Is possible to open an online store with Square with the same merchant account we use for a mobile business ? What happen with the rates then? The merchant account we use mobile is 2.75 %, but the online store rate is 2.9% .
                    And can we manage the sales report separately?

                    • Organization Name: Maykel Art Gallery

                    This comment refers to an earlier version of this review and may be outdated.

                    Jessica Dinsmore

                    HI Yaimara,

                    I assume you are already processing with Square but also want to sell online. The answer is yes. Online transactions will just process at 2.9% + $0.30 rather than the 2.75% for swiped transaction. You can use Square’s free store (we have a review of it) but if you want something more robust you’d need to look at one of Square’s eCommerce integrations such as Weebly or Wix. Best of luck to you!

                      This comment refers to an earlier version of this review and may be outdated.

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