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Square Online

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Square Online Review (Formerly Square Online Store)

This easy, cost-effective eCommerce solution makes payment processing easy by integrating directly with Square POS, but how does it stack up to the competition in terms of features?

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Kate Hoots

Kate Hoots

Writer
Kate Hoots is a writer for Merchant Maverick, taking on the topic of eCommerce. She brings a background in journalism as well as in business leadership and communication training. Kate has a degree in English Literature from Lewis & Clark College.



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Square Online



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Square Online



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Online for yourself.

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17 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Thomas

    I fell in love with squareup a few years ago. Didn’t use it a,or at first but slowly started using invoicing for nearly all my customers. Allows me to track work done, and whose paid. Not to mention a great summary for tax time.The only thing I’ve been trying to figure out lately is if I want to try to move to encourage more “shopping cart sales” via my website. Is a Oscommerce setup that’d rely on the developer system. My only real caveat is getting a module that’ll work with my chosen cart, and whether they’ll require a monthly fee.Most of my customers prefer cash or etransfer transactions. Currently I’m lucky if I hit $1500 month in card processing. I’m very much a sole proprietor who has stuck with in person sales and service.

    4
      Ed Gerson

      Organization Name: unclejoe

      Square is just the check-out portal once you’re in the store? How did the customer locate the item and the store in order to check-out through Square?

      • Organization Name: unclejoe
      Jessica Dinsmore

      Hi Ed,
      Thank you for your question. In this post, we are describing actually setting up a website with Square. If you wanted to do this, you would add your inventory, choose a web template, and once you share your website and a customer visits, they click on the item and enter their payment and shipping details, and complete the sale.

      If you’re more interested in a setup like you described in your question, we have a Square Online Checkout post that you may want to look at. Essentially you would add your inventory to the backend and then share a link that brings the customer directly into the payment screen, and you would not need a website.

      I hope that’s helpful!

        Wendy

        Hi, this article mentions that square online is not available in Australia? I am in Australia and have been playing around with a site to see how it works. There is also a support team in Australia. So as this may be an older article, does that mean that square online is recently new to Australia. Thanks

          This comment refers to an earlier version of this review and may be outdated.

          Jessica Dinsmore

          Hi Wendy,
          You are correct! Square is now available in more places but that was a relatively recent change.

            This comment refers to an earlier version of this review and may be outdated.

            Patrick Wong

            Organization Name: TOGO Telecom

            Hi, I am just using Squrae as our paymeent processing.and if I creative a Square Online Store. Can I use my domain name I have. Once I use the Square Online store . Can cancel our hosting website

            • Organization Name: TOGO Telecom

            This comment refers to an earlier version of this review and may be outdated.

            Jessica Dinsmore

            Hi Patrick,

            Yes, it looks like you can. Here is a link to their community help forum with instructions.

              This comment refers to an earlier version of this review and may be outdated.

              Jill E

              Great review, thank you! Question about “high volume” merchants. How are you distinguishing that level of merchant? We are a brick and mortar business with probably 400 retail SKUs and 100 restaurant SKUs. We do about $100,000/month in online sales of these items. Is that something that is too “high volume” to successfully work with Square?

                This comment refers to an earlier version of this review and may be outdated.

                Jessica Dinsmore

                Hi Jill,

                At $100k/month you’d be considered higher volume and would be eligible for custom pricing with most, if not all of our preferred processors. I’d suggest getting a quote from any of the providers recommended in this post on the Best Processors For Retail.

                  This comment refers to an earlier version of this review and may be outdated.

                  Michael Wilson

                  A point against Square’s free plan: the inventory control does not handle unique items. If it did, I’d be using it! You need a paid plan before you can add a unique item for sale and have it automatically limit sales to just the one item, and remove it from stock once paid. Obviously, for someone like me (I’m a bladesmith and make a lot of one-of-a-kind blades), it just isn’t an option to throw up a listing and have someone order 20 of them.

                  If I’m wrong, please, please, PLEASE tell me so! I’m still looking for a good solution for my situation.

                    This comment refers to an earlier version of this review and may be outdated.

                    Jessica Dinsmore

                    Hi Michael,

                    That should be something Square’s basic inventory can handle pretty easily, if I’m understanding correctly. When you create an item for sale in the point of sale app, you just need to set the inventory at 1 and it should make it unavailable for purchase once it’s gone. Here’s a link from Square with a quick video and some walk-thru’s. Hope that helps!

                      This comment refers to an earlier version of this review and may be outdated.

                      Jason Aydelotte

                      Point of Note: The free online store cannot be used with a domain you have hosted elsewhere.

                      In order to use a domain hosted elsewhere, the minimum charge is $6/month, billed annually.

                      The store USED to be free. It is not any longer.

                        This comment refers to an earlier version of this review and may be outdated.

                        Jessica Dinsmore

                        Hi Jason,

                        Square Online Store’s free plan is still free! But you’re right- it does have a number of limitations. The Professional plan comes with a free custom domain for one year, but if you use your own domain on the free plan there may be an additional fee.

                          This comment refers to an earlier version of this review and may be outdated.

                          Chuck Malta

                          Your article states that you cannot use a Squareup store to sell high risk products, but if you do a google search “site:squareup.com [enter any high risk product keyword/phrase here]” you will see a ton of squareup stores selling high risk products. And that doesn’t include the ones that are paying squareup to use their own domain name.

                          I wonder how they get away with it.

                            This comment refers to an earlier version of this review and may be outdated.

                            Jessica Dinsmore

                            Hey Chuck!
                            Those sellers are potentially violating Square’s acceptable use policy (some of them without even realizing it). Unfortunately because of how Square’s system works, many of them can fly under the radar until something triggers a red flag, at which point they will be shut down because someone is reviewing their business.

                              This comment refers to an earlier version of this review and may be outdated.

                              Yaimara

                              Organization Name: Maykel Art Gallery

                              Hi, It’s a great review , thanks. I have a question, Is possible to open an online store with Square with the same merchant account we use for a mobile business ? What happen with the rates then? The merchant account we use mobile is 2.75 %, but the online store rate is 2.9% .
                              And can we manage the sales report separately?

                              • Organization Name: Maykel Art Gallery

                              This comment refers to an earlier version of this review and may be outdated.

                              Jessica Dinsmore

                              HI Yaimara,

                              I assume you are already processing with Square but also want to sell online. The answer is yes. Online transactions will just process at 2.9% + $0.30 rather than the 2.75% for swiped transaction. You can use Square’s free store (we have a review of it) but if you want something more robust you’d need to look at one of Square’s eCommerce integrations such as Weebly or Wix. Best of luck to you!

                                This comment refers to an earlier version of this review and may be outdated.

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