Square Cash App Review
This digital wallet makes it easy for consumers and businesses to get paid, request payments, and transfer payments.
Square Cash App

Total Rating | 4.0 |
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Pricing | Excellent |
Features | Fair |
Customer Service | Excellent |
Square Cash App At A Glance
- Free digital wallet
- Easily syncs with Square products
- Can transfer funds to a debit card
Pros
- Easy interface
- Fast deposits
- Syncs with Square products
- Free digital wallet
Cons
- Limited feature set
- No 24/7 phone support
Square Cash App Overview
Square continues to roll out feature after feature for businesses in the payments space, and one of those features is Square Cash. Like PayPal and its subsidiary Venmo, Square Cash is a digital wallet. Consumers can send money to their friends and family at no cost, load money from a card, or move money from their wallets to their bank accounts. And like PayPal and Venmo, Square Cash has an option that allows businesses to get paid as well.
Square Cash has been around for nearly a decade, but it certainly seems like it’s becoming a viable, everyday product, not a niche one for tech-savvy early adopters. While you can send and request money, and even spend your Cash balance via a debit card, the app definitely isn’t as full-featured as PayPal or Venmo.
Get a free card swiper from Square at no cost when you create a free account. Claim your card reader.
To be fair, you are not going to get anywhere even remotely close to the number of features that Square offers in its traditional merchant setup. However, it’s a really great solution if you run a mobile or service-based business.
You can even use it for fundraising, both in-person and online.
Table of Contents
What Is Square Cash App?
Square Cash is a digital wallet that allows people to send money to friends and family at no cost. Square Cash also works for business use.
Square Cash App Pricing
As mentioned, Square Cash App is a free digital wallet, and there is no monthly fee for using it or syncing it with any other Square products.
In terms of processing fees, Square charges its standard rates of 2.6% + $0.10 for each in-person transaction and 2.9% + $0.30 for card-not-present transactions.
Square Cash App Features
Square Cash App is still fairly bare-bones in terms of additional features. If you’re looking for something that is anything more than a simple way to accept casual payments with a mobile device, you’ll probably need decent point of sale software, but what Cash App does, it does well. Here’s what you can do with Square Cash App:
- Send and receive payments: Easily transfer funds from one individual to another using request or pay buttons
- Cashtags: Look up individuals or businesses on Cash App through Cashtags or search by their email, phone number or address
- Add or transfer money: Once you’ve been paid, your money stays in your Cash App account, but you can easily transfer it to whatever bank you have saved. You can also add money from your bank to your Cash App account
- Round up: Square has a program that automatically rounds up your purchase to the next dollar amount to help increase your savings
- Debit card: Through Square, you can receive a debit card that allows you to use your Cash App funds for online or in-person purchases. CashApp charges $2.50 per ATM transaction.
How To Use Square Cash App
You can download the mobile app from iTunes or Google Play, or sign up on the Cash.app website. Enter your email or mobile number, and Square will send you a confirmation code. Once you’ve signed in for the first time, Square will prompt you to link a debit card. After that’s done, you can link more bank accounts or a credit card — though if you fund your wallet from a credit card, you’ll pay a 3% fee to do so.
Once that’s done, your Cash account is set up, and you’re ready to use it. You can tweak some settings from within the app or online, but most of the important ones — including marking whether your account is for personal or business — need to be done from within the app.
- When you log into the Cash app, this is the default screen. Tapping on the silhouette icon will take you to the app settings.
- The app settings page lets you control everything about the Cash app. For extra security, you can require a PIN to transfer funds from your Cash account to a bank account.
- Scroll down a little bit and you’ll get to more menus. The “Personal” menu is where you can provide your address and phone number, as well as change your account type.
- Square’s Cash Card is totally free to obtain and allows you to spend your Cash balance anywhere that accepts Visa debit cards.
Deposit times are on par with Square’s core services: next-day deposits by default, with an option to initiate an Instant Deposit for 1.5% of the transfer amount (Square merchants will note that instant deposits cost 1% normally, so this is a slight difference). Actual deposit times will still depend, at least in part, on your bank, as well. Somewhat new to Square Cash’s feature lineup is the ability to accept direct deposits of paychecks. This feature targets those who use the Cash App as their primary account. They can use their Cash card to spend their money. In addition, the Cash App lets you buy Bitcoin easily as Square continues to get more heavily involved in cryptocurrency.
Using The Square Cash Card
Square Cash offers users a virtual card and a physical debit card so they can spend their Cash balances online or in stores. You can activate your virtual card and order your debit card from within the app. The card is completely free, which is always nice to see. You can even use the card at ATMs to withdraw cash, but fees may apply depending on which ATM you use. Square sellers have also recently been able to start accepting payments via Cash App.
Finally, Square offers something called Cash Boosts — essentially, cash-back rewards for using your Cash cards with certain merchants. You can choose your Cash Boost. However, it’s worth noting that you’re limited to one per day.
How To Use Square Cash For Business
With Square Cash for Business, you can accept payments online or via the app. It’s actually pretty functional — when you send or receive money, it’s possible to leave a note so you can keep track of what each transaction is for. And as with the Square Point of Sale app, you’ll pay 2.75% per transaction. But there is still just an option to request money or have people send it to you. That works especially well for mobile businesses and services, such as personal trainers, consultants, hair stylists, or makeup artists. It also works great for organizations that want to collect donations or run a fundraiser.
Creating Cashtags
While your account is linked to a mobile number or email, you can identify yourself using what Square calls a “cash tag.” It’s not unlike the hashtag, except that it’s preceded by a $ instead of a #. Cashtags are used with the Cash.Me website, and they’re unique to each user. However, you don’t need to know someone’s cashtag to send money. Using their name (if they’re in your phone’s contacts), their phone number, or email works too. For businesses, cashtags are a way to brand your business. You can set up a cashtag and send or request money that way. It’s also a great option for businesses that want to fundraise.
You don’t have to bother with adding buttons to a site or creating a special landing page or anything. Square sets everything up, and all you have to do is direct people to your Cash.Me site when you’re ready to go. However, cashtags aren’t really unique. With Cash for Businesses, you can’t hold funds in your digital wallet at all. Everything goes to your specified bank account.
Square Cash: The Fine Print
The fine print is pretty standard — at least if you’re just a consumer doing peer-to-peer (P2P) transfers to your friends and family. For a business, Square may collect more information in order to verify your identity, to comply with IRS guidelines. Here’s what the Square Cash user agreement says about identity verification and limits:
Additional identification information will be required to send more than two hundred and fifty dollars ($250) in any one transaction or in multiple transactions over any rolling seven (7) day period or to receive more than one thousand dollars ($1,000) in any trailing thirty (30) day period. Senders may not send more than two thousand five hundred dollars ($2,500) in any one transaction or in multiple transactions over any rolling seven (7) day period. We may adjust these limits at any time in our reasonable discretion.
The user agreement also says that in creating a Cash for Business account, you are also agreeing to Square’s terms for payments and general user accounts as well. That would include Square’s right to terminate your account for any reason and to hold funds as required. This is unfortunate, but it’s also very common with third-party processors such as Square and PayPal. If you want greater stability, you’ll need to get a merchant account, but most merchant accounts don’t offer the kind of tools and service that Square and PayPal offer — including free fundraising websites like Cash.me or PayPal.me.
Square Cash App Customer Service
Square’s customer service runs through Cash App which can be a little confusing if you’re a Square customer who’s used to dealing with their representatives. Cash App has a phone line that can be reached from 9 am to 7 pm Eastern time Monday through Friday and you can also contact them through email, social media, or live chat.
Final Verdict: Should You Use Square Cash for Your Business?
Square Cash isn’t quite ready to unseat PayPal or Venmo as the top digital wallet option, but it’s certainly on the rise. Even if it doesn’t take the top spot, it’s absolutely a viable option if you just want to move money and accept payments with ease. And if cryptocurrency continues its rise, which Square is fully betting on, it’s likely to be at the forefront of those transactions.
Square has a history of shutting down accounts it suspects of fraud or those that are high-risk, and you’re still agreeing to Square’s general terms when you sign up, including a clause that says they can terminate your account at any time.
That said, Square Cash is a great option for mobile businesses and service providers — personal trainers, hair stylists, makeup artists, landscaping and lawn care companies, photographers — and even accountants, therapists, and tutors. If you fall into one of these categories and don’t want to bother with downloading the Square Point of Sale app and swiping cards, this could work really well.
Square Cash App FAQs
The Merchant Maverick Seal of Approval 🏆
Square Cash App ![]() |
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Cash App for yourself.
The Merchant Maverick Seal of Approval 🏆
Square Cash App ![]() |
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Cash App for yourself.
They’ll hold your money and demand you send money to expand your account. They were requiring us to purchase 2 – $100 ebay gift cards to refund money to the sender. Customer support emails were uninformative and written by a non-English speaker so very difficult to understand. Communication was terrible.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Fi publications
Don’t sign up for direct deposit it’s the worst few weeks of my experience your money don’t come till you contact them now it’s been 4 day and my money still has not came and no one has reached out to fix the problem despite all of my emails to them…. Today is my last time chime is so much better and you get paid faster without the headache of emails just for your money this company sucks when it comes to direct deposits and it was the state that sent the money so guess I’ll be getting lawyer about an unemployment check DONOT USE DIRECT DEPOSIT
This comment refers to an earlier version of this review and may be outdated.
Square is the WORST internet company I have ever dealt with. If they have a staff of 2 I would be amazed. You can NOT call them. Their auto generated emails are not responded to. They have held a deposit for OVER a month and a half. I and the person who deposited the money have proved 100% that the deposit was made and never credited and I keep getting BOGUS emails that they “understand my frustration”. However they dont deposit my funds
This comment refers to an earlier version of this review and may be outdated.