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Stripe Payments Review: Is Stripe A Good Credit Card Processor?

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Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.



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260 Comments

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    Duarte Figueredo

    Organization Name: marcaweb

    I have by stolen with credit card mode test…. very bad… dont use…. i recomend paypal

    1
    • Organization Name: marcaweb
    Nick Rijniers

    Organization Name: Bark and Birch

    18 months of a solid experience, very low chargeback rate with millions of $ in revenue and even allowed us to move to daily payouts. We launched in the USA with a bit of a rocky start and an increase chargeback rate, from one day to the other Stripe – [Name Redacted] froze our account with $250.000 in there which are desperately needed to pay for our overheads as a non-funded extremely fast-growing startup.We have supplied dozens of supporting documents proving the strong financial position the company and the founder are in and showing the previously excellent performance of my company. Despite this they continue to freeze our funds without a clear answer on when they will be released. We have offered for Stripe to freeze 100.000 and release the rest back to us but even this has been ignored. Currtly being escalated through court. Having to protect your company is completely understandable, however the way you have dealt with us after any precious issues/warnings is absolutely appalling and will directly put people out of a job. Disgusting.

    1
    • Organization Name: Bark and Birch
    Gina jimerson

    Organization Name: JDS CUTOMIZATION

    DO NOT USE STRIPE! CUSTOMER SERVICE ARE A BUNCH OF LIARS DONT DO A THING THEY SAY THEY WILL AND LITERALLY DTOOD AROUND AND WATCHED ME LOSE THE NUMBER ONE BIGGEST CLIENT OF MY LIFE AND SHOW NO REMORSE FOR THEIR FUCK UP OR ATTEMPT TO DO RIGHT BY IT. Pending LITIGATION’ I Warn EVERYONE TO STAY AWAY FROM THEM NOTHING BUT LIARS THERE!

    1
    • Organization Name: JDS CUTOMIZATION
    Alyna Hamid

    Organization Name: Happy Hampers

    Not happy with their service at all.My business is mostly of special order items, so some times there is a 1-2 month lead time if not more. My customers pay me ahead of time and those funds are used for deposits to my various vendors. Stripe refuses to pay out until I show all inventory being delivered. That means they don’t pay out till the day of delivery, which absolutely does not work for my business model. I DO NOT recommend using Stripe. PayPal is far far better to work with.

    1
    • Organization Name: Happy Hampers
    Shawn W.

    Organization Name: ESC

    I switched to Stripe since it integrated with our billing system. Test payments went great, but that is where it ended. We have an established business that does a brisk business and bills all our clients on the first of the month. After the first monthly billing clients called very upset because their payments were being declined. I called Stripe and was informed that there is a weekly limit of 10k per week and they would not increase this limit for 4 months. While I understand the need for controls, this limit was arbitrary and made no sense for our business since we bill the first of the month. Based on our normal monthly volume, even if I spread our billing out over the entire month, we could not process all our clients payments. I offered to have them hold payment for a period of time, I offered to send them our prior processing statements showing that we never had a single dispute ever and what our average processing amounts were. I see no reason why an established business would want to do business with Stripe. They have damaged relationships with clients, and our cash flow. I can’t understand why a payment processor would put arbitrary limits like this on new clients who have a business and payment history.

    1
    • Organization Name: ESC
    Marvin WIlliams

    Organization Name: GG

    Deny my business as soon as we started to receive more then 10 deposits a day refunded every customer forcing us to re invoice everyone to recover funds stay away from them and use paypal

    • Organization Name: GG

    This comment refers to an earlier version of this review and may be outdated.

    Arwind Prasad Yadav

    Organization Name: Edwind Software Private Limited

    Beware Very bad experience with Stripe. They can block your payout for no reson and keep it blocked for not sure how long. This can affect your business very badly.

    1
    • Organization Name: Edwind Software Private Limited

    This comment refers to an earlier version of this review and may be outdated.

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