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Square Register Review

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
2009
Location
San Francisco, CA
Matt Sherman

Matt Sherman

Point of sale writer at Merchant Maverick
Matt Sherman has been immersed in point of sale systems for over a year now. Previously, he spent 14 years in the newspaper industry, the majority of which was as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is a graduate of the University of Oregon where he majored in English because he knows where the money is. Matt is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.



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Square Register



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Register for yourself.

The Merchant Maverick Seal of Approval 🏆

Square Register



Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Register for yourself.

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To learn more about how we score our reviews, see our Point Of Sale (POS) Software Rating Criteria.
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13 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Minerva

    Organization Name: Prikibos cafe

    I just purchased square po system, we are locating in Aruba. My order came on time, but I recieve part of the hardware damage, the customer display, and tgerw is no way to communicate direct to a representative of sqaure, I ask twice thru the support website if someone can contact me, so we can fix this ASAP, till today no feedback.I am stuck with the hardware that is not working properly and no service.

    • Organization Name: Prikibos cafe

    This comment refers to an earlier version of this review and may be outdated.

    Audra D

    Organization Name: Dixie Feeds

    My husband and I are purchasing a business and we are looking for a pos system that is affordable and user friendly. I am wondering if we can use square register for our shop without having to have a subscription to the retail app? The business currently needs a pos that can do inventory, and ring people out with larger purchases. The business is a feed mill.

    • Organization Name: Dixie Feeds

    This comment refers to an earlier version of this review and may be outdated.

    Emily Hale

    Hi Audra,

    Yes, the Square Register and Square for Retail have two different rate structures with separate features. Square for Retail would be better for businesses that have many types of inventory to keep track of (hundreds), but it sounds like Square Register would be great for your needs. Beyond paying for your register and processing fees (2.5% plus $0.10 per tap, dip or swipe), you won’t have any additional monthly fees. Hope this helps and best of luck!

      This comment refers to an earlier version of this review and may be outdated.

      Mark Trujillo

      Organization Name: Hub Coffee

      the new square register seems like a perfect match for our business if I can achieve the following:
      1-still update products from my personal laptop?
      2-still able to look at daily sales from my personal laptop?
      3- If I update all 4 locations can i look at all locations like I currently do on the square app?

      thanks for your help
      Mark

      • Organization Name: Hub Coffee

      This comment refers to an earlier version of this review and may be outdated.

      Jessica Dinsmore

      Hi Mark,

      All of the reporting tools and features are the same with Square Register, so anything you can do in the Square Dashboard, you will still be able to do
      on a laptop after you upgrade to Square Register. You can search “Square Point of Sale Features by Mobile Device” in the squareup help forum for a breakdown of which Square POS features do and don’t work on Square Register.

        This comment refers to an earlier version of this review and may be outdated.

        Christy Ouei

        Organization Name: Mule Kick

        Matt – this has been a very long but very informative stay on your reviews. I’m in the market for a new POS and the task has been daunting. I’ve taken Toast and Revel’s customer support for a “test drive”. Toast has come through unscathed, but Revel’s shorted wait was 7 minutes. While with Toast I had an immediate answer. The Square Register is looking like a viable option at this point as I will be a combination retail location and restaurant. So many POS are either one or the other – never both. Any other thoughts on the Square Register vs some of the others would be great!! Toast and Revel have been the only 2 I’ve dealt with at length.

        • Organization Name: Mule Kick

        This comment refers to an earlier version of this review and may be outdated.

        Jessica Dinsmore

        Hi Christy,

        I like all 3 options, but I’ll try and give you some of the key differences without knowing more about the specifics of your business. If customer service is very important to you, Toast is head and shoulders above most options. However, Toast is pretty restaurant specific. It can handle some light retail but, if that side of your business is relatively advanced, you might find it lacking in some areas. Revel has the most advanced feature set of the 3 you’ve mentioned, but it’s a little more expensive. I really like Square Register and it can handle both the retail and restaurant side of most small businesses unless you’re needing some pretty advanced inventory management. Obviously the upfront cost of Register is something to consider, especially if you already have some existing hardware that you’d prefer to use, but it’s ultra modern and extremely convenient. I sure hope that helps!

          This comment refers to an earlier version of this review and may be outdated.

          Deborah Williams

          The pictures all show Register without a power cord. Is it rechargeable? If so, how long does it run on a charge?

            This comment refers to an earlier version of this review and may be outdated.

            Jessica Dinsmore

            Hi Deborah,

            I pulled this explanation from the squareup website:

            “Square Register needs to be plugged into a power outlet during use while Square Stand for Contactless and Chip can pull a limited amount of power from the iPad in the stand so it does not always have to be plugged in, the Reader Contactless and Chip does need to be charged but can run off of battery power.”

              This comment refers to an earlier version of this review and may be outdated.

              Cesar Barajas

              Organization Name: Tacomen

              Does this mean that cash transactions will also be charged 10 cents per transaction?

              5
              • Organization Name: Tacomen

              This comment refers to an earlier version of this review and may be outdated.

              Matt Sherman

              Hi Cesar. Cash transactions are free with Square.

                This comment refers to an earlier version of this review and may be outdated.

                Russ Kendall

                Organization Name: Gusto Wood Fired Pizza

                Matt:

                I’m also a long-term journalist who walked away to start my Plan B, a mobile wood fired pizza business. I make pizzas at farmers markets and festivals and am interested in upgrading to Square Register (right now I just plug a reader into my iPhone to take credit card payments at the farmers market), but can’t tell if Square Register requires an ethernet-type connection to the internet, or, if I can use a hotspot to access the internet, just like I do with my iPhone? Thanks for any help!

                Russ

                • Organization Name: Gusto Wood Fired Pizza

                This comment refers to an earlier version of this review and may be outdated.

                Matt Sherman

                Hi Russ! Thanks for the inquiry. Square Register functions with either an ethernet connection or with a WiFi connection so you should be good either way.

                  This comment refers to an earlier version of this review and may be outdated.

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