Selz Review
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- Date Established
- 2013
- Location
- San Francisco
Pros
- Suitable for startups
- Easy to use
- Attractive templates
- Low monthly cost
Cons
- Limited features
- Not scalable
Overview
Selz is the magic wand of online sales platforms. With a flick of the wrist (and a click of the mouse) you can set up a store anywhere you want using a variety of options, all of them relatively quick and easy. The first option is to incorporate a store on your previously established website or WordPress blog; you can embed buy buttons on your existing site as well, or simply sell directly on your social media pages. If you just need a place to begin, you can set up an entire store on Selz’s web server.
Selz is designed to fit the needs of most small businesses and works well for artists, writers, musicians, and startups. You can start selling without ever learning the difference between HTML and CSS — ease of use is really Selz’s strongest feature.
In fact, at times Selz is simple to a fault. Growing merchants may find the available features somewhat limiting, so if you’re planning on expanding your business significantly in the future, you should look elsewhere. However, if you’re just looking for a way to finally sell the work or products you’re so proud of without fiddling around with source code, Selz is a good place to start.
Keep reading to find out more about Selz’s features, pricing, and design.
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Table of Contents
Pricing
Selz bills their plans on a monthly basis, no contracts required. However, you can get a discount on your plan if you pay for a whole year at a time. There are four plans to choose from and all offer a different set of features. Here’s a brief summary of Selz’s pricing:
Free: $0/Month
Selz offers but doesn’t advertise a free plan that allows basic functions with limited support. You can list a maximum of five products, and you’ll pay a 2% transaction fee on every sale. Support options are limited to FounderU, email, and the online support center.
Basic: $29/Month ($26/Month On Annual Plan)
The Basic plan offers unlimited products, storage, bandwidth, and customers, with two staff accounts. You’ll have access to 24/7 support, including live chat and an account manager, and you can set up multichannel selling, view customer analytics, remove Selz branding from your site, and receive a free SSL certificate. PayPal payments is the default gateway, and you’ll pay a 2% transaction fee unless you sign up for and use Selz Pay.
Standard: $59/Month ($53/Month On Annual Plan)
In addition to the benefits of the Basic plan, you’ll gain more when you upgrade to the Standard plan. That includes access to five staff accounts, Stripe payments, tax invoices, custom receipts and fields, and license keys. Transaction fees drop to 1%, unless you use Selz Pay to avoid paying transaction fees to Selz entirely. Support options upgrade to priority level.
Advanced: $199/Month ($179/Month On Annual Plan)
At the Advanced plan level, you can add up to 15 staff accounts. In addition to all the features of the Standard plan, you can access real-time shipping rates and connect with third-party shipping label providers. Selz transaction fees drop to 0.5%.
Selz offers an enterprise level plan, called Do It For Me, that delivers your very own team of marketing, design, and eCommerce experts to create your store, set up your sales channels, and integrate your systems. Prices start at $599 per month.
While still in line with industry standards, these prices have increased significantly over the past two years. A low price was previously one of Selz’s biggest selling points. However, since that’s no longer the case, Selz’s transaction fees become more problematic. You’ll pay transaction fees every plan you choose unless you use Selz Pay for all your payment processing. Transaction fees have been largely eliminated from most eCommerce platforms, and it’s frustrating to see it still in play here. I’ll be keeping my eye on Selz to see if they eliminate those fees in the future.
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Web-Hosted Or Licensed
Selz is web-hosted. Add Selz to any website as a buy button, widget, or WordPress plugin. Additionally, you can create a Selz store on Selz.com’s web servers.
Specific Size Of Business
Selz is best for start-ups and small businesses. The platform’s simplicity makes it easy to manage, but it also limits substantial growth.
Hardware & Software Requirements
You’ll just need a computer, a strong internet connection, and an up-to-date web browser.
Ease Of Use
Selz offers a free 14-day trial, so you can test out the platform before buying (no commitment or credit card number required). If you’re seriously considering Selz for your online store, I strongly recommend you take advantage of that trial before paying for a plan. Keep in mind that your free trial includes a few advanced features (like PayPal payment options and real-time shipping) that are only available on higher level plans.
When you go to create an account, Selz will present you with multiple selling options. I chose to build a new site on Selz’s servers, but you can also embed their code into your own pre-established site or simply add buy buttons to your social media sites.
From there, you just let Selz know the types of items you typically sell, and wham-bam! You have a store.
Selz immediately presented me with the option of signing up for a free 15-minute setup session. I could also book a free online training session, which seems to be a guided demo. Fortunately, it was easy to figure out the basics of setting up a store, even without extra help.
I created my first product in a few seconds flat. From there, I had the option to add categories and variants and set up a search engine-friendly meta description, page title, and URL.
It was similarly easy to create a new discount code, although I was a little disappointed with the limited discount options. I always appreciate when store builders let you set up hyper-specific discounts (X%-off Y item if you spend over Z dollars). Selz only allows you to apply a discount to one of the following: all orders, all orders over X amount, a specific category, or a specific item. It isn’t a bad set of options; I just like to have a bit more freedom.
A quick look into your Settings page reveals that Selz now has real-time shipping options available on the Advanced plan. Selz also offers more basic shipping features for Standard and Basic Plans.
Customizing your storefront is also dummy-proof (though a little simplistic). More on this in the Web Design section below.
On the whole, Selz does a great job making eCommerce accessible to the technologically disinclined. If the only reason you haven’t begun selling online is that you don’t think you can handle the web design end of things, give Selz a trial run. You’ll be pleasantly surprised by what you can do.
Features
Each Selz pricing plan comes with a progressively larger feature set. Some features are available only at higher plans. Here are a few of the features you’ll find with Selz:
- Multi-Channel Selling: Set up shop wherever you have an online presence, whether that’s a website, a blog, or on social media.
- Products: Customers like to know what they’re buying. Selz allows up to 25 product images plus a video or audio preview, so you can give them a good idea before they purchase.
- Sell Internationally: Don’t let international boundaries limit your selling. Selz allows you to set prices and take payment in more than 100 different currencies, and you can be paid in U.S. dollars, euros and 18 other currencies.
- Sell Physical & Digital Products: Selz has lots of features available to make selling digital products easier and more secure. You can sell your digital products as downloads or for limited-time streaming. Use license keys to protect your intellectual property.
- Checkout: Set your account to calculate US sales tax and EU VAT tax automatically. And you can connect with a variety of carriers to let customers automatically calculate shipping rates for their locations.
- Pay What You Want: A PWYW feature lets musicians and artists sell their original work in exchange for patron donations. You can set a minimum price for your work.
- Discounts & Coupons: Create unique coupon codes that apply to specific categories, products, and price ranges. Free shipping, clearance items, and bulk purchases are all available.
- Abandoned Cart Recovery: Set up your platform to automatically email customers when they leave your site without purchasing the items in their carts.
- SEO Tools : Write product and category meta tags, titles and URLs. Selz is integrated with Google Smart Shopping.
- View Reports: Track your sales and traffic, including geolocation, from your admin. Selz integrates with Google Analytics and Bing Analytics.
Web Design
All of the paid Selz accounts come with 26 different themes to choose from. Each theme is elegant and image focused. I am pleased that every option available is fully mobile responsive and free!
You can go about customizing your template a couple of ways. If you know your way around web design, you can try making changes in the source code via Selz’s HTML and CSS editors. Or, if your online abilities are limited to more basic operations (like logging into email and navigating Facebook), you can take advantage of Selz’s drag-and-drop style editor.
Using the drag-and-drop editor, you can change colors and fonts and alter aspects of your header and footer. You can also add new elements to your page and update content from your storefront view.
While Selz’s drag-and-drop tools are great for beginning merchants, they do not allow you to make major changes to your website. If you want to make any large-scale changes, you’re going to have to figure out the code or hire someone to do that for you.
Integrations & Add-Ons
As a WordPress plug-in, Selz can serve as an add-on itself. In addition, there are a few services that integrate well with Selz, including Zapier, which allows access to more than 2,000 apps to automate functions and boost productivity. If you prefer adding apps the apps you need one by one, the Selz App Store includes popular options in useful categories. The following is just a sampling of what’s available; check in the Selz App Store for a full listing.
For marketing functions, you can add ConvertKit, Campaign Monitor, Drip, Active Campaign, Pushover, GetResponse, Google, Mad Mimi, and MailChimp. Increase your site’s accounting functionality by adding Xero, Quickbooks, Google Sheets, or Freshbooks.
Other familiar names you’ll encounter in the App Store include Salesforce, Insightly, ShipStation, Disqus, Yotpo, and Fomo. Find them all in the app store. Some come with a free trial, while you’ll need to pay up front for others.
Payment Processing
As far as payment processors go, Selz gives you three options. (Remember, we’re going for simplicity here.)
You can choose to use Selz Pay if you don’t want to worry about connecting a payment gateway to your account. Selz Pay charges a sliding scale of 2.9% + $0.30 per transaction to 2.7% + $0.30 per transaction, which is on the upper end of normal for a payment processor. Selz Pay is available to merchants in certain countries.
Alternatively, you can integrate PayPal (available on the Standard or Pro plan), which is a good idea in general. Customers often feel more comfortable checking out with a well-recognized and trusted payment gateway. PayPal comes with its own transaction fees which vary depending on your plan. And if you use a gateway other than Selz Pay, you’ll pay additional fees ranging from 2% to 0.5%, depending on your Selz plan.
2Checkout is also available to Selz merchants in select countries, and it has its own comparable transaction fees.
Want a better payment processing alternative for eCommerce? Check out Square.
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Webstore Integrations Developers
Customer Service & Technical Support
Customer support is available via email, and all merchants on paid plans have access to 24/7 live chat support. The Standard and Advanced plans come with “priority support,” which means faster response times.
There isn’t any phone service available; however, if you need further assistance, you can spring for Selz’s Expert Services. Those services can include anything from a guided training session or help setting up a feature all the way up to custom development of your website.
There are also tutorial videos and a knowledge base to help you out while you’re waiting for a response to your inquiry. Here are a few of Selz’s customer support avenues:
- Email Support
- Help Center
- Video Tutorials
- Selz Blog “FounderU”
When I probed Selz’s live chat, I received a response to my questions in a couple of minutes. My web ticket received a response in under an hour!
Overall, I was satisfied with the support I received. I wish phone support were available, but the other support avenues I tested were strong.
User Reviews
I’ve spent hours researching Selz and reading user reviews. While there are lots of positive reviews online, I didn’t find many negative reviews. Actually, people went out of their way to mention that they didn’t want to mention anything negative.
Negative Reviews & Complaints
While I saw isolated complaints about various parts of the Selz experience, no clear patterns emerged. Here are the primary negatives that I, as a reviewer, see with Selz:
- Transaction Fees: It’s a pain that Selz takes a cut of your sales, beyond just payment processing fees.
- Not Good For Expanding: Selz is wonderful for merchants who sell a few products to a few customers. Once you get into more complicated selling features (complex discount features, multiple location shipping, multiple payment gateway options), you’re going to experience some serious limitations. If you think you’re going to be expanding anytime soon, you might look into a different platform that will do a better job of growing with you. I recommend Shopify to most merchants, but Ecwid would also serve you well if you’re looking for a WordPress plug-in.
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Positive Reviews & Testimonials
Over the past year, I’ve seen a flood of positive user comments across software review sites (including this very page!). Here’s what Selz customers like best about the software:
- Easy To Use: Selz set out to make online selling easy, and they have accomplished just that. This software is really one of the simplest ways to get selling on any website.
- Reasonably Priced: When you’re just starting out, you don’t want to spring for expensive licensed software. Even considering the recent price hikes on Selz plans, with web hosting included Selz’s prices are reasonable.
- Plugs Into Other Sites: If you already have a successful blog or website up and running, you don’t have to worry about redirecting your traffic to make sales. Just plug Selz into your current site.
- Friendly & Responsive Customer Service: Selz representatives get back to you quickly, and they seem to genuinely want to help.
- Great For Selling Digitally: You have lots of options for selling digitally, including secure downloading features and PWYW (Pay What You Want) options.
Security
According to Selz’s website, Selz uses Stripe, 2Checkout, and PayPal to process payments. Selz Pay’s in-house gateway, Selz Pay, is powered by Stripe. Selz uses payment gateways so that credit card information is never stored on your site, which keeps your customers’ information safe.
Furthermore, Selz stores are all SSL secure and PCI compliant.
Final Verdict
In summary, Selz is a great option for a specific group of merchants. It’s ideal for sellers who want to monetize an already established site or for those who are starting from scratch. It’s even better for merchants who deal primarily with digital products (like music and eBooks).
That said, Selz is not the right platform for merchants who plan to grow. Its limited features set may be excellent in terms of ease of use, but it does not allow enough customization for substantial expansion.
If you think your business could benefit from a Selz store, go ahead and sign up for that Free 14-Day Trial and 15-minute setup session. You’ll soon find out just how easy it is to sell with Selz.
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Liz Hull
Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.
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Organization Name: Urmston Sports Club
We’ve been using Selz for a few weeks and it turns out that the Analytics/Dashboard reports an incorrect total for sales and number of orders, so we have been reporting wrong figures in our organisation. An e-commerce platform that can’t report sales correctly??It took us a week to get their ‘Customer Success’ team to accept that there was a problem – it seems to be manned by people who don’t understand their own product. Won’t be using this again.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: La Mochila
You will really have to know that if you want to work with selz, you have to be a beginner. Selz only do the very basics. I thought I only knew the basics, but selz is really bad in terms of functionalities.- You can not work on your SEO (tagging, renaming images, and more generally your text will not be taking in count by google)-they have a support available 24h but they never can help you: they ALWAYS have to follow your request to the dev team and here is where begins the problems for you: they have a lot of bugs and you can not do anything until they work on your case, and it usually takes 4-6 weeks to have a first answer (resolving your case may take much more longer)-It is very expensive and when you have to refund a customer, they keep the (high commission) on the contrary of paypal for exampleConclusion: if you basic website, you have cheaper plan. If you want more functionalities, for the same price you have better platforms.Simon
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Selz
Hi Simon,
Sorry to hear that you have been having some issues with the platform and service. Please feel free to reach out to me directly at michelle@selz.com.
Look forward to hearing from you!
Michelle
This comment refers to an earlier version of this review and may be outdated.
I have been a Selz customer for approximately three weeks…I anticipate selling my product within the next few days. While I have been building the site, I have enjoyed extensive communications with the customer service team – THEY ARE EXCELLENT – especially Robyn, Laura, and Karen. I can’t begin to express how patient they are; considering the fact that I often inundate them with a flurry of questions. In fact, Karen worked with me virtually an entire day – helping me to prepare a beautiful e-commerce site.I am only a Selz customer because of the customer support. Keep up the FANTASTIC WORK!
This comment refers to an earlier version of this review and may be outdated.
Reliable and customer service are mostly very helpful
This comment refers to an earlier version of this review and may be outdated.
Organization Name: steves account
Love these guys !! Robynn was great !! Thanks
This comment refers to an earlier version of this review and may be outdated.
Organization Name: BLOOM & Co
Best ever for getting an ecommerce store up running fast. Easy to use, excellent response by support – real people 24 x 7. I’ve tried them all – weebly, wix, shopify, etsy etc… Selz beats them all with the core set of features that every independent maker / artisan or SMB owner needs in order to start doing business online.Perfect solution for a perfectly fair price.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Ninabeauty.guru
We use Selz since a few years now. The Platform is getting developed better and better by time. The Devs listen to our needs to improve more features. Service of customer support is outstanding. Never have met such friendly people in a support chat, who are instantly available 24hrs without waiting line and instant responses. I always got my isses resolved and any questions answered kindly. I had a lost fraud case against a client, but that’s a general credit card bank problem we all can have by evil clients. I received a free month of service of Selz for the penalty discount anyhow.Selz offers predesigned, basic blog with loads of google fonts to modify with, easy setup.The storefront can integrate into FB desktop pages and can be added as widget into wordpress blogs for direct product linking.We will use it from now for Video tutorial sales, since it allows gigantic video file sizes with unlimited amount of files. Talking about 15 GB to 50GB per Item. I can’t tell or care because I’m not gonna push more than 2GB FHD per video online.We also sell our beauty products, Glitters and Lashes through Selz, which are shipping international. Something that other Pages like 2checkout FORBID. Amazon.com has impossible barriers for beauty articles to put online, so here we share our piece of art to the world, without any troubles that the big hosters create.You can get .selz.com for your domain for free, or use any of your own custom domain names.They work with loads of payment options: Paypal, 2Checkout and Selz own checkout.Give it a go! 🙂
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Ars Praestigium
We recently began adding the choice of streaming or downloadable instruction videos to our customers. The SELZ team was terrific at walking us through every stage of the set up and execution, and answering our sometimes inane questions. SELZ gets our highest recommendation for costs, customer service and services available.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Secrets of the World
I’ve been with Selz for almost two years now after doing extensive research on store options for digital products. I’ve been completely happy with them. Their customer service, in particular, I’ve found to be outstanding. I’ve never had to wait for help. They hang in there to answer all kinds of questions. I’ve never felt pushed into something I didn’t need or deterred from downgrading a plan when I wanted to. They exude genuine good cheer and competence. I’ve found it to be a very rare and heartening experience in the often gnarly (and downright grumpy) realm of website building. In addition, the interface for accounting, tracking customers, etc. is so clean and easy. Highly recommend this service!
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Polylyric Press
I am a new customer with a startup business. So far, I could not be happier. Setup was easy. Generating code to embed and integrate the sales interface into the company website was a breeze. I did a test buy and the process was perfect. The live chat customer service is excellent. So far so good!
This comment refers to an earlier version of this review and may be outdated.
Organization Name: MovingVentures
I’m a few days into using Selz. I was driven here after having a nightmare with digital downloads/uploads with Weebly. This has been an unbelievably positive experience by contrast to Weebly. Support is fast and helpful, the interface is amazing. The embeds are so smooth and look great. The upload process is a breeze (it carries on where you left off if your connection drops, heaven for someone living in Asia!) I’m a very happy man!
This comment refers to an earlier version of this review and may be outdated.
This was a good review but it did not cover the all important reporting required for bookkeeping and taxes. Could you please your review to include how all the sales information is reported to the accountant (or bookkeeper). Thanks
This comment refers to an earlier version of this review and may be outdated.
Hi, accountant, thanks for your comment! Selz is a small part of an online selling solution. Selz is a shopping cart and website builder, but it does not offer any built-in accounting features. Most merchants choose to integrate with one of the available accounting software (Quickbooks, Xero, and Freshbooks) to do their bookkeeping. A integration like this to allow you to transfer information between the Selz and your chosen accounting software.
This comment refers to an earlier version of this review and may be outdated.
Parfait , j’adoooorreeee Selz, compétant, innovant, service client au top , réactif et disponible.une belle équipe je recommande vivement !Cécilia, la créatricePerfect, I adoooorreeee Selz, competent, innovative, customer service at the top, responsive and available.a great team I highly recommend! Cécilia, the creator
This comment refers to an earlier version of this review and may be outdated.
The team handling the chat and customer support is probably THE BEST I’ve ever experienced. There is always someone available, the wait times are not long, everyone is “personable and pleasant” as well as knowledgeable. They’ve all been a great help.To the management. Take care of this crew. I would hire them in a heartbeat!!!
This comment refers to an earlier version of this review and may be outdated.
I created an account and not even 30 days later they charged my card for 29.00 for an advanced payment when I signed up for like a 19.99 rate which used to be 12.99 and already I was not happy about the price its way to much for ” selling buttons” to pay 19.99. So i was checking my bank and there was a transaction for 29.00 from selz and i had the product for less than 30 days. I started on nov 25 but my store wasn’t ready until the 27th because they take their sweet time setting up. I was ticked to see the charge and they claim they sent me an email of so called rate hikes. An email I never recieved, so imagine setting up an entire store days of work to find out they are planning yet again to raise prices all without telling the customer. Nor did they give me a choice to opt-out and they pre-advanced billed me on a price I never agreed too. Theres no way Id pay $29.00 for stupid selling buttons not when i pay $9 for shopify lite selling buttons and I can get a whole store with shopify for $29.00 and selz isnt at all established as shopify. Plus there are other sites that offer way more like sellfy.com for that price point. Id much rather have sellfy selz is no better than gumroad if notthe same thing a bo bo company that no one really wants but does because its cheap now that is super expensive its lost its appeal and the fact that they raise thier prices frequently and often lets people know its a risk for scalability. Its inuslting how much they cost youd be better off getting your own merchant account at that price point.
This comment refers to an earlier version of this review and may be outdated.
Hey Charlotte, this is Michelle over at Selz. We are sorry to hear about your difficult experience! I would love for you to email me directly so that I can take a look at your account and help with all of your concerns – michelle@selz.com
This comment refers to an earlier version of this review and may be outdated.
I have just started the process of setting up my business through Selz. The customer service and timeliness in response rates has been phenomenal! I am very impressed with the knowledge with the Selz staff. Thank you!
This comment refers to an earlier version of this review and may be outdated.
Whether you’re young or old, this site is powerful and efficient. If you have good products and multiple ideas. I can assure you that the monthly package will pay for itself very quickly! Moreover, it is one of the lowest on the market… I also recommend customer service. I’ve been able to judge some of them through different experiences, but I’ve never seen such a responsive and intelligent customer service (and available almost 24/24) Try it and adopt it! Que vous soyez jeune ou vieux, ce site d’une puissance et d’une efficacité redoutable. Si vous posséder de bon produits et de multiple idées. Je peux vous assurer que le forfait mensuel sera très vite rentabiliser ! D’ailleurs c’est l’un des plus bas du marché… Je vous recommande aussi le service client. J’ai pu au travers différentes expérience en juger certains, mais je n’ai jamais vu un service client aussi réactifs et intelligent (et disponible presque 24/24) L’essayer c’est l’adopter !
This comment refers to an earlier version of this review and may be outdated.
I run a shop with about 7000 videoclips for download at xt-commerce shop. Now i am moving step by step to selz. What you wrote is no more true, now. There is no limit for expansion. I can create subcategories as much i need and add as much products i need. I have the pro plan and it is very cheap, related to other solutions. Please note: The hosting for your digital goods is included!
This comment refers to an earlier version of this review and may be outdated.
Terrible product, terrible company. Waited 6 months for these clowns to add options on downloadable products as promised. They keep taking my money now won’t deliver. TOTAL SCAM AVOID SELZ.
This comment refers to an earlier version of this review and may be outdated.
Hey Rob, This is Michelle over at Selz. Wow, we’re really sorry to hear about that! We have thousands of really happy digital sellers using Selz and kind of pride ourselves on the strength of our digital offer. I would love it if you could drop me a note at Michelle@selz.com so I can look into this for you.
This comment refers to an earlier version of this review and may be outdated.
Selz has been a nightmare to work with. I created my site on Selz because they could handledigital downloads. As it turned out, Selz could not provide a secure website “https” so every time a customer went to my site they got a security warning telling people the site was unsafe and not to enter their credit card information. This was a huge issue so I decided to move to a hosting provider with a secure hosting service. Selz then suggested I downgrade my hosting package until the issue was resolved. I did this and then my site totally disappeared and I had no access to my website at all. I had 8 days left on my subscription when this happened. Here it is 20+ days later and they still will not give me access to my website so I can move it to my new site. This is the worst company EVER. I also found out after the fact that they are not based in the USA as their website indicates, they are out of Australia. From the beginning I had trouble with credit card issues because the US banks kept declining payment from a foreign source. I had to call my bank to let them know it was not fraud. On every level, I would not use Selz, it has been an experience straight from hell.
This comment refers to an earlier version of this review and may be outdated.
Hi Janet,
This is Hanna, and I’m the Content Coordinator over at Selz.
I’m so sorry that you had a bad experience with us back in April. We’ve been working really hard to update our customer service support as well as our product itself. We have updates to all the problems you mentioned in your comment, and we’d love for you to give us another chance to address your concerns.
If you would like, you can email me directly at Hanna@Selz.com. I would love to talk with you further and personally answer any questions you might have.
Best,
Hanna
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Rockit Online
Selz advertisements are completely misleading. Im an aussie and they advertised they were based in Australia and charged in Australian dollars, which was $17 per month australian. turns out it was 17 US and theyre based in L.A USA! Total scammers
This comment refers to an earlier version of this review and may be outdated.
This is the first time I ever set up an online shop, and with hardly any experience I now have a shop and website all in one. Love that I can blog here too and sell any of my Art, eBooks etc. so many options. I have always had excellent customer service to all my questions. I feel very inspired to develop my shop further and see how far I can take it. It has given me more ideas and this is a wonderful experience. Thank you Selz!
This comment refers to an earlier version of this review and may be outdated.
I am a video producer and film amauter sports videos.
I am in transition from producing DVDs to USBs to now offering the games via downloading.
I have only used the free plan but my experience with Selz has been rock solid.
I have only had to use customer service a few times and found them very helpful.
I’m looking forward to upgrading to the top plan. $26 p/m with all the add on seems most reasonable.
This comment refers to an earlier version of this review and may be outdated.
Hey Martin, thanks for your feedback! We’re glad you like it.
This comment refers to an earlier version of this review and may be outdated.
Hi Duff
Interesting to know that there support team is based in the Philippines and their tech team is based in Australia. Tech team don’t work weekends. Noticed my site went down Friday, now Monday still no solution.
This comment refers to an earlier version of this review and may be outdated.
Thanks for such a thorough article. I have just one question: Is it possible to offer credit cards AND PayPal on Selz?
This comment refers to an earlier version of this review and may be outdated.
Hi Carole,
Yes, it looks like you can offer both payment methods.
This comment refers to an earlier version of this review and may be outdated.
Hello there, I just wanted to take a moment to thank you! I have for the past couple of weeks been so indecisive, regarding which company to go with( and I’m pretty sure I’ve covered 98% of them! Whew!) But your article nailed it for me today! Thanks for your most seemingly honest & in biased information Best regards,@dpersonalchef -instagram/ twitter
This comment refers to an earlier version of this review and may be outdated.
Spent six hours today trying to upload a product. What other “issues” await me when I go further into the process? Probably going to bail.
This comment refers to an earlier version of this review and may be outdated.
Hi Don, This is Molly over at Selz. I’m sorry you had issues uploading a product. Did you try reaching out to our support team at help@selz.com. We’re happy to address any problems you encounter.
This comment refers to an earlier version of this review and may be outdated.
RUN as fast as you can from them. They are overpriced and have horrible customer service that makes up their own rules as they go along. So horrible that I think I will go back to Paypal over them. Just don’t do it. Go to Stripe. Authnet. Anything but them!
This comment refers to an earlier version of this review and may be outdated.
Hi KLS, This is Molly over at Selz. I’m sorry that you had a bad experience with us last year. We’ve been working really hard to update our customer service support as well as our product itself. We’d love for you to give us another chance to address your concerns. If you want to email me, I’ll personally take care of you. (molly @ selz.com) Thank you.
This comment refers to an earlier version of this review and may be outdated.
Outstanding review!
This comment refers to an earlier version of this review and may be outdated.
Hi Amad,
I linked a WordPress article today to this article and hope you get some traffic from it.
I found your review to be balanced and accurate regarding my Selz experience – I’ve been building for about two months and agree that Selz needs to grow. However, the application is great for only having been around for about a year. Thanks and would you be able to backlink to my site at http://wp.me/p4OjPU-S
This comment refers to an earlier version of this review and may be outdated.
Hello, but do you think selz is still okay and reliable, cus I read some bad reviews about them,…
Please get back to me please, I need to accept payment in one of my website.
Thanks
This comment refers to an earlier version of this review and may be outdated.
I’ve been looking around for various ways that I can sell downloads online and have been doing lots of research. I’m getting confused about what I have and havent read so I may have stumbled across this before but today I sat down and read your review properly. It’s really helped my. As a hypnotherapist I am just looking to try and find a way to sell a couple of downloads or give away ebooks and so selz looks perfect for my needs. The negatives about shipping just wont apply so thanks for the review. It’s made my mind up for me !
This comment refers to an earlier version of this review and may be outdated.
No problem Mark, glad it helped.
This comment refers to an earlier version of this review and may be outdated.