Top 10 Add-Ons For Lightspeed Retail POS
Welcome to another round of the POS integration Hunger Games! In the past weeks, the tributes have been Revel, Shopify, Vend, Breadcrumb, ShopKeep, NCR Silver, and Lightspeed POS Restaurant edition. Now, as promised, we shall delve into Lightspeed POS Part 2 – Retail edition.
As mentioned in my previous article about Lightspeed POS (see our review), this company is massive and diverse enough to have created two unique POS systems: Lightspeed Restaurant (which we covered last week) and Lightspeed Retail (the focus of this article). Even within Lightspeed Retail, the POS system can further divide into different types according to the kind of store you own – apparel shop, bike shop, electronics store, jewelry store, pet store, and vape shop – so that you aren’t trying to force some cookie-cutter POS system to meet your needs.
By signing on with Lightspeed Retail POS, you have enlisted with a company that has created a POS system just as diverse as the retail sector. Bravo! Now, you have a plethora of Lightspeed Retail POS integrations at your disposal. So let’s tackle the highest rated Lightspeed Retail POS integrations together:
Table of Contents
RetailNext has earned the spot of highest-rated analytics integration despite some fierce competition because of its super-advanced in-store analytics capabilities. This app has taken data analysis and reporting to the next level by collecting information from numerous data sources and converting it into actionable data you can easily decipher.
The data sources include:
- Video Cameras
- Your POS System
- Staffing Systems
- Promotional Calendars
- Payment Cards
- Guest Wi-Fi
- Wi-Fi & Bluetooth Devices
- And More
The outputs include:
- Web Dashboard
- Custom Reports
- Mobile App
- Data Exports
- Real-time Alerts
- Predictive Analytics
- Custom Analysis
- 3rd Party Apps (API)
RetailNext accumulates this data, integrating it from all store locations in real-time, and allows you to visualize it on your POS system or their mobile app. With this add-on, you can understand who your customers are, what displays are catching their attention, what kind of foot-traffic you’re getting, how your staff engages with your customers, and how your stores are performing.
The Takeaway: RetailNext effectively uses innovative technology to provide you with actionable data.
This add-on allows merchants to sell anything worldwide, provides a mobile-friendly store (aesthetically pleasing on both mobile devices or desktop), and uses geolocation to detect the addresses of your customers. Some other features include the ability to organize your products by category, inventory management, shipping options, search engine optimization, coupon/discount capabilities, and analytics.
WooCommerce offers a number of other relevant features for any retail business:
- Shipping Calculator
- Cart Calculator
- Flexible Shipping Destinations
- Custom Tax Calculator
- Product Review Capabilities
- One-Click Refunds
- Code Security
If you want to learn more about WooCommerce, check out our WooCommerce review.
The Takeaway: WooCommerce makes online store management a breeze.
Note: There are many eCommerce options available through Lightspeed Retail POS; most were not included in this list simply because they only suited specific businesses. For instance, if you own a bike rental company, you might want to check out Bike Exchange.
Email Marketing: MailSync
The one and only email marketing integration offered by Lightspeed Retail POS is MailSync. MailSync serves as the bridge between your POS system and MailChimp, Campaign Monitor, GetResponse, AWeber, Constant Contact, or iContact.
MailSync enables you to design email marketing campaigns as unique as your business. This add-on has an easy-to-use drag-and-drop system for arranging images to your liking, a segmenting feature that helps you send targeted emails based on past purchases, mobile optimization, reporting, and analytics. It also lets you set up automatic emails that are trigger-based so you can send email campaigns in a timely manner.
Beyond email marketing, MailSync offers programs such as loyalty, promotions, and feedback. Their loyalty program works both in-store and online, is customizable, fully automated, and even has a built-in referral program. Promotions can be sent through email offers, assigned unique coupon codes, and automated. MailSync helps you collect valuable feedback, set up automatic triggers, track feedback, and respond with a reply, offer, or loyalty points.
The Takeaway: MailSync automatically syncs your eCommerce and POS data with email marketing so you can engage your customers and promote your business.
Employee Scheduling: Agendrix
Agendrix takes care of employee scheduling so you don’t have to.
Agendrix helps retailers keep track of who is available, who is on the floor and in which department, and which location they are working in – saving you precious time. This integration acts as a schedule planner that shows you when your employees are available, when they have taken time off, or are not available to work. Agendrix also manages communications between you and your employees; you can send notifications to employees and receive confirmation when the notifications are read.
The Takeaway: Agendrix takes the turmoil out of scheduling by setting up a user-friendly and effective method scheduling and communicating with your staff.
Bizfi is a name you may remember as it is an integration shared between both Lightspeed Restaurant and Retail POS systems. This add-on helps businesses gain access to loans quickly and easily.
Bizfi offers a number of different kinds of loans:
- Short-term funding – the length of the term is 3 to 24 months. With short-term funding, you can get a loan of $3,000 to $500,000 in 24 to 72 hours with a payment every business day.
- Medium-term loan (1 to 5 years) allows you to get a loan of $25,000 to $500,000 in 1 to 2 weeks with payments bi-weekly or monthly.
- SBA loan lasts 5 to 10 years, consists of $5,000 to $350,000 in funds, only takes 2 to 4 weeks to be enabled and requires monthly payments.
- Equipment financing lets you get a loan of $5,000 to $1,000,000 that lasts 1 to 6 years in 3 to 5 days with payments monthly.
- Invoice financing lasts as long as it takes for the invoice to be satisfied, consists of funds in the $5,000 to $100,000 range, and becomes accessible to you in only 24 hours. They also provide financing options in terms of medical financing, franchise financing, and line of credit.
The Takeaway: Bizfi collects your information, analyzes it, then suggests the best financing option for you; it acts as an intermediary between you and big banks so you can quickly get the money you need.
Inventory Management: Stitch Labs
Stitch’s automated multichannel inventory management feature syncs your sales channels, purchase orders, warehouses, shipping, and accounting technologies so you’re on top of everything. It also provides thorough and actionable sales forecasting reports so you never overspend, tools so you can anticipate when you will run out of a product, alerts when the stock is low, and ways to automatically create purchase orders. Stitch effortlessly integrates retail and wholesale channels, inventory, purchase orders, and fulfillment to reduce costly mistakes and increase profitability. If you want to learn more about Stitch, check out our review.
The Takeaway: Stitch makes inventory management painless with a comprehensive and comprehensible platform that efficiently manages your products so you don’t have to.
Loyalty: Kangaroo Rewards
Kangaroo Rewards allows you to create your own loyalty program with only a few clicks. This integration works to make things simple for you: all you have to do is register your business, personalize it to suit your store’s style, and get started on enrolling existing clients and attracting new ones.
One of the most important steps of building store loyalty is targeting. Kangaroo lets you send relevant deals to targeted customers, bring in nearby customers using geolocation, amp up traffic during slow times with their Traffic Booster feature (creating special promos to draw customers in), and increase sales with SMS, email, and push campaigns. It also helps you customize your loyalty program to your business by enabling you to design your own branded digital gift cards, set up the Social Media Referral tool (rewarding customers for following and sharing), promote particular products with the A la Carte Rewards feature, and engage your customers with the One Tap feature (sending a promo with a single tap). Lastly, Kangaroo provides a means to measure the success of your campaigns with weekly performance analytics that can be received by email/SMS or accessed on your dashboard from any device.
The Takeaway: Kangaroo Rewards lets you run an effective loyalty program that fits your brand.
Online Scheduling: BOOXI
BOOXI facilitates website development, client relations, and management in addition to appointment scheduling.
BOOXI divides appointments into four sections: Service (e.g. Men General Haircut), Personnel (employee name), Date, and Client. They also color code the status of each appointment: green means “appointment is ongoing”, red means “appointment canceled by the client”, blue means “awaiting client response”, and yellow means “new appointment request”. In this way, BOOXI has created a simple and effective system to help you keep track of your appointments.
You can send confirmations and reminders by email/SMS and even let clients book appointments online – which is quicker and easier for both parties. If a client has miscellaneous availability, they can fill out a schedule of their availability, send it to you by email, and choose a time online with pre-set time blocks.
I haven’t even scratched the surface in terms of BOOXI’s tools for website building (including photos, booking capabilities, contact info, employee bios, and services), client relations (including appointment status, details, your contact info, and online appointment modification), and management (including enabling employees to access it, mobile optimization, and prevention of double-booking).
The Takeaway: For an online scheduling app, BOOXI offers a surprising amount of features catered specifically for retailers. It is, in a word, elegant.
Payment Provider: Cayan
Cayan (see our review) is EMV-enabled and allows you to accept anything from standard payments (credit/debit card processing) to loyalty, reward, or gift card options to mobile processing. It also accepts more modern methods of payment like near-field communication (NFC) and QR code payments, the latter of which is facilitated by reward services like LevelUp or payment processors like PayPal.
Yet another service that Cayan provides is mobile marketing; send digital rewards, coupons, and SMS offers to your customers based on their purchase history or physical location. If you want more info on Cayan’s features, check out our review.
The Takeaway: Cayan allows your business to accept diverse forms of payment so you can better serve your customers.
Rental Software: Rental Shop Manager
Rental Shop Manager or RSM is clearly specific to rental businesses and offers solutions for a variety of industries, including ski, bike, snowboard, or watersport shops.
RSM provides tools for scheduling/tracking, maintenance, and online bookings – all components of a successful rental business. The key to RSM’s success is that it is an amalgam of inventory management and rental software. RSM alerts you if you are about to rent an item that was already sold or is currently broken. This app is also designed to take live, online bookings and to operate quickly so you can respond to changes in real-time. If you want to see for yourself how RSM works, the site offers multiple demos that allow you to experience the ingenuity of the software firsthand.
The Takeaway: RSM demystifies the otherwise messy rental business with a straightforward and practical platform.
So now you know what varied options Lightspeed Retail POS has to offer. Have any questions or suggestions? Don’t hesitate to contact us!