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Lightspeed Retail Review

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Lightspeed Retail Review

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Date Established
Matt Sherman

Matt Sherman

Point of sale writer at Merchant Maverick
Matt Sherman has been immersed in point of sale systems for over a year now. Previously, he spent 14 years in the newspaper industry, the majority of which was as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is a graduate of the University of Oregon where he majored in English because he knows where the money is. Matt is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.

To learn more about how we score our reviews, see our Point Of Sale (POS) Software Rating Criteria.
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    Craig Cooper

    Organization Name: Menifee Bicycles, Inc.

    I signed up for Lightspeed to be able to sell bikes from one our manufacturers websites. I had no idea how much better my store would run with Lightspeed. It took some time and effort to learn how it works, but time very well spent. I can’t imagine running my store without it. Most of my vendors now upload their information to Lightspeed so it really goes fast. The reports and inventory control are my favorites.

    • Organization Name: Menifee Bicycles, Inc.
    Craig Barron

    Organization Name: Shaggy Dog Market

    As an independent pet supply store, Lightspeed has been a near perfect solution for our inventory and POS needs. We opened our first store just over 2 years ago and our second store 2 months ago and the expansion was very smooth. Lightspeed makes it very easy to track the performance, sales, and inventory of both stores.

    • Organization Name: Shaggy Dog Market
    Linda Ingalls

    Organization Name: Healthy Paws

    Above and Beyond.I have used Lightspeed for 7 years. In those years I have always had prompt and professional service. Even when we upgraded they made it simple and seamless. I would highly recommend Lightspeed to anyone who wants to make their life easier.

    • Organization Name: Healthy Paws
    Neil Anderson

    Organization Name: The Gun Garage LLC

    I own The Gun Garage LLC in Sierra Vista, AZ. I’ve been using Lightspeed POS for a few months now, and I have to say I’m extremely pleased. It’s easy to use, VERY thorough in it’s details and capabilities and the reports are extensive. My accountant loves the reports too because they are easy to understand and process the information from. I have to say though, my favorite part is the service tracking for my workorders. I sell, and also repair and lightspeed helps me track both efficiently and effectively. Oh, and having used another POS before, Lightspeed helped make the transition super easy with training and importing to help me not miss a beat as I transitioned. Customer service is very good too, if I have any questions, I just pick up the phone and call. There’s always someone helpful answering.

    • Organization Name: The Gun Garage LLC

    Organization Name: Capitol

    The software was very easy to use and setup. Extremely user-friendly. Our company has used several POS software systems and this transition to LightSpeed was the easiest by a long shot. Support has been excellent and setup very easy! Our sales team loves the new software because it’s so user-friendly.

    • Organization Name: Capitol
    Edwin Wai

    Organization Name: Gemorie

    I use lightspeed to run my warehouse and 2 retail locations. The training was great for my staff as they are able to figure out rather complex process without knowing anything technical. We don’t have to guess about inventory anymore with analytics as well. Highly recommended.

    • Organization Name: Gemorie
    David Sperstad

    Organization Name: Touright Bicycle Shop

    Ease of use. Easy learn features that are easy to teach staff. Ingrates well with our accounting system. Fast, reliable, trustworthy customer service when we need it. We also appreciate how we can alternate between service and sales platform seamlessly.The easy to use and understand reports are most beneficial. Inventory management and margin control are enhanced and help us maintain better profit margins.

    • Organization Name: Touright Bicycle Shop
    Anita Adams

    Organization Name: Glenn Gould Studio

    We recently subscribed to Lightspeed Restaurant Software for our Venue. It has helped us keep control of our inventory and keeps us all accountable. We now have a way to balance the cash with the inventory used. The customer service department helped set us up and designed our page to be so user-friendly that anyone can just walk up and start to use it – no training needed! I’m even able to look at how sales are going remotely to see what I need to order for the next day. I love that the help desk is there 24/7 to answer any questions we may have. I highly recommend Lightspeed Software.

    • Organization Name: Glenn Gould Studio
    Peter Yuskauskas

    Organization Name: Brompton Bicycle

    When Brompton Bicycle was looking for a POS system, we needed something with robust features, simple employee interface, powerful management/analytics tools, and a global presence to support our growing international network. Lightspeed was the ideal choice as they offer a retail centric platform that makes selling easy for staff and provide powerful analytics, accounting, and payment extensions that make the remote management of multi locations much easier. We especially enjoy the vendor integrations within the cycling industry as well as bicycle service modules which are non-existant in other POS offerings. We also heavily utilize the automated reporting functions through Lightspeed Analytics. Combine all that with a cloud/app based interface and you get a system that can be up and running in a matter of days for a very easy to swallow price tag. When you need support – you have a dedicated account manager and responsive tech team ready to make it happen. I’d recommend Lightspeed over any other POS solution for cycling retail.

    • Organization Name: Brompton Bicycle
    Brianne Rogers

    Organization Name: Red Ants Pants

    We spent a lot of time researching to find the best POS system for our small retail apparel and manufacturing company. Lightspeed’s features alone make them an ideal system, but their customer service really puts them over the top for us. In addition to always being there for a phone call or chat when we have questions, they have an exceptional database of knowledge for quick reference and to build employee manuals. From purchase orders, to vendor returns, easy exchanges and backorders, this system makes it easier to run your business well.

    • Organization Name: Red Ants Pants
    Janet Watts

    Organization Name: Mister Edz Saddlery-Gifts-Clothing

    This has kept my business so organised and has been great to use. I love it and highly recommend it.

    • Organization Name: Mister Edz Saddlery-Gifts-Clothing

    Organization Name: Snap Comm

    Lightspeed has really helped our business, from the easy inventory adding/transfering, to the amount of reports that can be pulled. They even have a time keeping record for employees!

    • Organization Name: Snap Comm
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