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Clover Flex

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Clover Flex Review

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Matt Sherman

Matt Sherman

Point of sale writer at Merchant Maverick
Matt Sherman has been immersed in point of sale systems for over a year now. Previously, he spent 14 years in the newspaper industry, the majority of which was as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is a graduate of the University of Oregon where he majored in English because he knows where the money is. Matt is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.



The Merchant Maverick Seal of Approval 🏆

Clover Flex



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover Flex for yourself.

The Merchant Maverick Seal of Approval 🏆

Clover Flex



Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover Flex for yourself.

To learn more about how we score our reviews, see our Point Of Sale (POS) Software Rating Criteria.
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11 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    DT

    Organization Name: DT Inc

    Clover DOES NOT allow different tax rates to be applied when using multiple devices. We are in 2 different counties each weekend with different tax rates that need to be charged. According to Clover, you cannot do this without adding the tax in manually on one of the devices for each and every transaction. This is absurd. I just can’t believe how ridiculous it is that this feature does not exist. What’s the point in having multiple mobile devices?

    1
    • Organization Name: DT Inc

    This comment refers to an earlier version of this review and may be outdated.

    Erez

    Organization Name: Oes

    Scam company, claim to be cheaper but are MUCH more expensive than others, my business shut down due to covid and all other companies agreed to not charge me but clover keeps charging HUGE sum of money every month, plus app fees 45$, plus extra fees fees fees etc…They do not agree to return debit ( they say the only option is to buy them for 10,000 and not possible to return.They are the reason i cannot get out of debt since im being charged 300 on a dead business and there is NOONE to talk to… Bad service , rude ppl, unwilling to helpSTAY AWAY AT ALL COST

    1
    • Organization Name: Oes

    This comment refers to an earlier version of this review and may be outdated.

    Kelli Kolasa

    Organization Name: n/a

    Curious what the longevity/shelf life of the product is. Looking into these devices and they seem great. $500 is a lot to invest, but could be worth it depending on how long the device could be expected to be around.

    • Organization Name: n/a

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Kelli,
    Generally speaking Clover does design its devices to last at least a few years (maybe 2-5?). But keep in mind you can also get it very affordably through Clover, and if that’s not quite what you want, the Stripe Terminal is $300 and has VERY similar features.

      This comment refers to an earlier version of this review and may be outdated.

      Valerie Swetlishoff

      Organization Name: Outback Sewing Machine Repairs

      I have questions about true costs. We are currently accepting payments through First Data. The unit we were using, is now discontinued. Clover Flex has been put forward as a replacement. We have no other Clover products.

      • Organization Name: Outback Sewing Machine Repairs

      This comment refers to an earlier version of this review and may be outdated.

      Jessica Dinsmore

      Hi Valerie!

      The only costs to operate the Flex are the cost of the device (if you buy it, it’ll run about $400-$500; we strongly recommend buying outright instead of leasing. The Flex is WiFi enabled but if you want a cellular data plan as a back-up or if you want to take it mobile, that’s an add-on. You’ll also need to choose a POS software plan, which will likely run anywhere from $14-$29/month per device, through Clover. We currently do not know if First Data is matching Clover’s rates, because even tho First Data owns Clover, they may offer different plans than Clover, the same way many other providers who offer Clover do.

        This comment refers to an earlier version of this review and may be outdated.

        James Plotkin

        I’ve searched all over for solid information and I can only find that the Clover Flex is using the 3G network. Only in your review, is it mentioned it’s 4G. Which is is for sure? I was advised by my processor that my current mobile device will be at it’s “end of life” this December 31st and that 3G will no longer be supported. Is buying a couple Clover Flex the right choice?

          This comment refers to an earlier version of this review and may be outdated.

          Emily Hale

          Hi James,

          Our researcher contacted Clover at the time of writing the post, and they did confirm for us that they now use 4G. Hope this clears things up for you.

            This comment refers to an earlier version of this review and may be outdated.

            London

            Long story short I was promised these devices would accept a particular gift card which my restaurant used in the past which they were never able to get working despite that promise. I was told the range of the devices were great which within our small restaurant they kept dropping. One device also wouldn’t charge and when I called the support line was placed on hold for an hour and a half to which was then disconnected and no call back was made despite have my number, this is just a couple a issues we had in the one shift they were used, the list could go on and on. We used these devices literally once and since have been trying to return them. It’s been 7weeks and I can’t seem to get anyone to take the machines back from speaking to clover flex, paylidify and first data people. They are a leased device so I’ve been charged to have them sitting and collecting dust. I’ve sent 17email 27phone calls to the 1888 number 14 calls to the rep who signed us up 8 text messages with that person as well. I’ve now spoken with 11 different people giving me 11 different answers on returning them as to which I’ve jumped thru every hoop and have done all that was asked and still have the units. I’ve been promised 6 times boxes were coming for me to return them which still have yet to come. So currently still have the units which have been used once! Customer support is beyond terrible in fact arguably the worst I have ever experienced in my life! Was promised I would not be charged for the units and cancelation fees would be waved but have yet to see this happen.

            1

              This comment refers to an earlier version of this review and may be outdated.

              srinivasa rao kavuthavarapu

              Organization Name: OPENLAB SYSATEMS

              you have any disributers/representatives in india.
              please let us know. We want to sale the products in india.

              warm greetings.
              srinivasa rao .k
              india
              phone: +91 8125715284

              • Organization Name: OPENLAB SYSATEMS

              This comment refers to an earlier version of this review and may be outdated.

              Dakota Fillet

              Hi Srinivasa, I am not quite sure, this may be a question for their support team. I do know that Clover is available in the US and EU and it’s a First Data product. I hope that helps.

                This comment refers to an earlier version of this review and may be outdated.

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