Clover Flex

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Clover Flex Review

Clover Flex can be both a countertop and mobile POS, but be mindful that costs and contract terms depend on which provider you buy it from.

    Nicolette Kier
  • UPDATED

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Clover Flex At A Glance

  • Clover Flex is flexible hardware that functions as a countertop or mobile POS solution
  • The hardware works with Clover’s full POS software to offer plenty of features for small businesses
  • Customize your hardware with numerous apps available in the Clover App Market

Nicolette Kier

Nicolette Kier

Expert Analyst & Reviewer
As a small business owner, contributing writer Nicolette Kier has been sharing her knowledge on all things related to freelancing and eCommerce since 2019. She earned a BS in Physics and a BA in Creative Writing from the University of Pittsburgh.
Nicolette Kier
View Nicolette Kier's professional experience on LinkedIn.



The Merchant Maverick Seal of Approval 🏆

Clover Flex


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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover Flex for yourself.

The Merchant Maverick Seal of Approval 🏆

Clover Flex


Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover Flex for yourself.

To learn more about how we score our reviews, see our Mobile Credit Card Processing Rating Criteria.

14 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Matt

    Organization Name: Streamline Payments

    Where do you get your pricing? Clover is not set pricing like square. The processing is determined by the ISO selling the equipment and can be much lower. I have 50+ merchants with a Clover Flex with under a 2.3% effective rate.

    Also your monthly pricing and equipment pricing are off. They Payments plan is and has always been $4.95/month, and as of this year all of the other plans are $5.00 more.

    The device costs across the board for Clover (as most things in the US) have gone up too.

    Just please people be careful about buying these online and especially used, as you will only be able o process with whoever sold it to you.

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Matt,

    Thanks for sharing your feedback. To answer your question, we always get our prices directly from the vendor, so in this case, Clover.

    This comment refers to an earlier version of this review and may be outdated.

    Richard Gomez

    Organization Name: Tortilla Cantina

    The only thing good about clover is the backend reporting. That’s it folks. We have 3 clover flex’s and after 3 years of use, all three are complete garbage. All three have the same issues, battery life. The actually battery in the clover flex does not last the length of the 3 year term. Yes, they frequently turn off and need to be restarted, hard started etc. This is a company wide issue and clover does not have a fix for it. Well we came up with our own fix. Since we like the backend reporting, but hate the clover flex. We made our own clover flex. We simply purchased 2 small android tablets, put a case on it and attached the clover go to the back of it. BINGO! Servers can use them to run credit cards and their numbers are still in the clover back end reporting. But if I where looking to get a credit card processing machines, stay away from the clover flex – COMPLETE GARBAGE

    1

    This comment refers to an earlier version of this review and may be outdated.

    DT

    Organization Name: DT Inc

    Clover DOES NOT allow different tax rates to be applied when using multiple devices. We are in 2 different counties each weekend with different tax rates that need to be charged. According to Clover, you cannot do this without adding the tax in manually on one of the devices for each and every transaction. This is absurd. I just can’t believe how ridiculous it is that this feature does not exist. What’s the point in having multiple mobile devices?

    1

    This comment refers to an earlier version of this review and may be outdated.

    Erez

    Organization Name: Oes

    Scam company, claim to be cheaper but are MUCH more expensive than others, my business shut down due to covid and all other companies agreed to not charge me but clover keeps charging HUGE sum of money every month, plus app fees 45$, plus extra fees fees fees etc…They do not agree to return debit ( they say the only option is to buy them for 10,000 and not possible to return.They are the reason i cannot get out of debt since im being charged 300 on a dead business and there is NOONE to talk to… Bad service , rude ppl, unwilling to helpSTAY AWAY AT ALL COST

    1

    This comment refers to an earlier version of this review and may be outdated.

    Kelli Kolasa

    Organization Name: n/a

    Curious what the longevity/shelf life of the product is. Looking into these devices and they seem great. $500 is a lot to invest, but could be worth it depending on how long the device could be expected to be around.

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Kelli,
    Generally speaking Clover does design its devices to last at least a few years (maybe 2-5?). But keep in mind you can also get it very affordably through Clover, and if that’s not quite what you want, the Stripe Terminal is $300 and has VERY similar features.

    This comment refers to an earlier version of this review and may be outdated.

    Valerie Swetlishoff

    Organization Name: Outback Sewing Machine Repairs

    I have questions about true costs. We are currently accepting payments through First Data. The unit we were using, is now discontinued. Clover Flex has been put forward as a replacement. We have no other Clover products.

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Valerie!

    The only costs to operate the Flex are the cost of the device (if you buy it, it’ll run about $400-$500; we strongly recommend buying outright instead of leasing. The Flex is WiFi enabled but if you want a cellular data plan as a back-up or if you want to take it mobile, that’s an add-on. You’ll also need to choose a POS software plan, which will likely run anywhere from $14-$29/month per device, through Clover. We currently do not know if First Data is matching Clover’s rates, because even tho First Data owns Clover, they may offer different plans than Clover, the same way many other providers who offer Clover do.

    This comment refers to an earlier version of this review and may be outdated.

    James Plotkin

    I’ve searched all over for solid information and I can only find that the Clover Flex is using the 3G network. Only in your review, is it mentioned it’s 4G. Which is is for sure? I was advised by my processor that my current mobile device will be at it’s “end of life” this December 31st and that 3G will no longer be supported. Is buying a couple Clover Flex the right choice?

    This comment refers to an earlier version of this review and may be outdated.

    Emily Hale

    Hi James,

    Our researcher contacted Clover at the time of writing the post, and they did confirm for us that they now use 4G. Hope this clears things up for you.

    This comment refers to an earlier version of this review and may be outdated.

    London

    Long story short I was promised these devices would accept a particular gift card which my restaurant used in the past which they were never able to get working despite that promise. I was told the range of the devices were great which within our small restaurant they kept dropping. One device also wouldn’t charge and when I called the support line was placed on hold for an hour and a half to which was then disconnected and no call back was made despite have my number, this is just a couple a issues we had in the one shift they were used, the list could go on and on. We used these devices literally once and since have been trying to return them. It’s been 7weeks and I can’t seem to get anyone to take the machines back from speaking to clover flex, paylidify and first data people. They are a leased device so I’ve been charged to have them sitting and collecting dust. I’ve sent 17email 27phone calls to the 1888 number 14 calls to the rep who signed us up 8 text messages with that person as well. I’ve now spoken with 11 different people giving me 11 different answers on returning them as to which I’ve jumped thru every hoop and have done all that was asked and still have the units. I’ve been promised 6 times boxes were coming for me to return them which still have yet to come. So currently still have the units which have been used once! Customer support is beyond terrible in fact arguably the worst I have ever experienced in my life! Was promised I would not be charged for the units and cancelation fees would be waved but have yet to see this happen.

    1

    This comment refers to an earlier version of this review and may be outdated.

    srinivasa rao kavuthavarapu

    Organization Name: OPENLAB SYSATEMS

    you have any disributers/representatives in india.
    please let us know. We want to sale the products in india.

    warm greetings.
    srinivasa rao .k
    india
    phone: +91 8125715284

    This comment refers to an earlier version of this review and may be outdated.

    Dakota Fillet

    Hi Srinivasa, I am not quite sure, this may be a question for their support team. I do know that Clover is available in the US and EU and it’s a First Data product. I hope that helps.

    This comment refers to an earlier version of this review and may be outdated.

Comments are closed.

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