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Clover POS System Review

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
2013
Location
Sunnyvale, CA
Matt Sherman

Matt Sherman

Point of sale writer at Merchant Maverick
Matt Sherman has been immersed in point of sale systems for over a year now. Previously, he spent 14 years in the newspaper industry, the majority of which was as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is a graduate of the University of Oregon where he majored in English because he knows where the money is. Matt is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.



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Clover POS



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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover POS for yourself.

The Merchant Maverick Seal of Approval 🏆

Clover POS



Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Clover POS for yourself.

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104 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Lykim

    Organization Name: Orange market

    Worse customer service ever, the amount of the money deposits in my bank have never matched with what we closed on the terminal each day; plus, they deducted more fee than what we had agreed. Sales man have never showed up after we got with the company. We don’t recommend to use this company; most of our friends have terminated from this company and they all got cheated with bad experiences.

    • Organization Name: Orange market
    Joe

    Organization Name: Korcpat

    They purposely made the inventory entry hard and unintuitive in their latest update just to force you to buy their 3rd party applications available for sale on their platform. The system went from 10 to -10 in just 1 dy and they ruined the whole experience. Now they gonna force me to use spreadsheet whenever I want to ad an item or 2. Thats full coorporate greed right over there

    • Organization Name: Korcpat
    Jerry cramer

    Organization Name: 4th street market

    Clover is an absolute rip off and I wouldn’t recommend it to anyone. Sure, it processes payments quickly and can organize your reporting, but don’t expect anything else. Any other feature you may need will have to come from an overpriced app and if you have any questions regarding your system there are plenty of people who can barely speak English that are quick to tell you there is nothing they can do. When I find a better system I’m gonna toss that thing, It’s way overrated and does not live up to the hype.

    • Organization Name: 4th street market
    Steve Goldman

    Organization Name: Sho Tank Aquariums LLC

    Recently clover and fiserv stole over $800 and didnt even warn me! Just TOOK MY money from MY Bank account…been with clover for years and no fee’s over $9.95 a month. out of nowhere in february i got charged over $900 for the Same service i had prior. THeir unit no longer are supported(after buying them for thousands $$) they are forcing us to upgrade to the new models and Now they started stealing our money…literally…thief’s stealing money from their customers. AND you cannot call them, they hang up on you , their email responses are far from professional and lack any information, other than to call them. cannot contact this company. Its a revolving loop of wasting my time. Filing fraud charges with my bank. Stay Away From CLOVER! RUN

    1
    • Organization Name: Sho Tank Aquariums LLC
    Dennis

    Organization Name: Ma Deuce Deuce LLC

    Don’t waste your money. Paid $574 for a Clover Flex. Used at most 5x in a year. Won’t power on and told I am 10 days beyond warranty. As a veteran nonprofit we can’t be spending $574 too often on overhead devices. Total BS from tech support and sales department. I’ll through this device in the garbage before I give them another dollar.

    1
    • Organization Name: Ma Deuce Deuce LLC

    This comment refers to an earlier version of this review and may be outdated.

    Jack johnson

    Organization Name: Jj enterprise

    These machines are crap . They necer stay charged. Slow. Dont pick up wifi and was inforned yesterday when i put a customers metal credit card in the machine id blown the 750$ machine. Outrsgeous a cc machine that cant take cc. Dont dont by this machine

    • Organization Name: Jj enterprise

    This comment refers to an earlier version of this review and may be outdated.

    SHAWN M CHALANDE

    Organization Name: Refrigeration Plus LLC

    This is one of the worst companies to work with. They use NSL Leasing Company. Between both companies they provide horrible customer service (sounds like they work in a basement). They get you to sign and then stick it to you. They have a horrible product, so to recoop cost, they have to keep you in contract. Like I said no customer service. Stay away from both companies!!!!!

    1
    • Organization Name: Refrigeration Plus LLC

    This comment refers to an earlier version of this review and may be outdated.

    Leslie DiGiorgio

    Organization Name: Steve's Bagels

    This is absolutely the worst company to deal with. Every time you call you get someone who puts you on hold to find an answer and then comes back with an answer that clearly shows how little they know their product. They take 1 hour minimum on every call to provide zero assistance. It is the most frustrating experience and there is absolutely NO logic to how the system operates or doesn’t operate. If something fails there is no accountability. There was a bug in the application and orders were being approved while on line and then later declined after the customer leaves the store and there is no recourse to get the funds once the transaction is declined and the customer is gone. Clover say sorry but nothing they can do. That is only one of the ridiculous responses I have gotten. Imagine, you are online and fully connected, you run a credit card through that gets approved and then they tell you a few days later no it is declined. The application itself lacks functionality. On the surface it seems robust but when you look deeper and try to get the info out, you can’t . Reporting on modifier related transaction is virtually non-existent. Your data can be captured by your configuration but since you cannot do any real ad hoc queries on the data, you are out of luck to report on them. You may be able to find a third party that has a report but it is almost as though your data is hostage. I would never in a million years recommend this product nor would I ever purchase a cloud based POS for my business. We will be moving away from this platform as soon as feasible but there is quite and investment in it at the moment which puts us in the sad position of have no alternative for the moment.

    1
    • Organization Name: Steve's Bagels

    This comment refers to an earlier version of this review and may be outdated.

    Jane Osmond

    Organization Name: SweetBerries

    If I could give this system less than one stars I would. The software is usable but has limitations. They do seem to be continuously making improvements. Its the crap hardware that I have a problem with. First of all, its very expensive. And secondly, it does not hold up. I have had to purchase 4 register stations in the past 6 years. And one of those was replaced for free (after much wining on my part) when it broke down just days outside of its 1 year warranty. So that’s 5 stations in 6 years. To purchase a system is now around $1200. This is for a printer (which has the brains) and a monitor. If you opt not to purchase you have to sign a long lease and would end up paying multiple times the purchase price. You cannot send the components back for repair or even recycle. And once you invest in a system you are pretty much stuck. Otherwise you have to fork out the money to start over with another company. So choose wisely!

    1
    • Organization Name: SweetBerries

    This comment refers to an earlier version of this review and may be outdated.

    Justin Smith

    Organization Name: Fabrikam

    Worst customer service

    2
    • Organization Name: Fabrikam

    This comment refers to an earlier version of this review and may be outdated.

    vjay parmesn

    Organization Name: harrison contractors

    Worst customer service. One agent will direct to another agent and nobody seems to know a thing. Very rude service and worst, worst !! Wait time is more than 5 minutes and then they will transfer you to another place, again wait time there is more than 5 minutes and then finally they will hang up on you or the agent will transfer you again to some other waiting messages. What a shame !!

    1
    • Organization Name: harrison contractors

    This comment refers to an earlier version of this review and may be outdated.

    Niamh

    Organization Name: Vapor Hookah Lounge

    I am fed up with the customer service. The call me function is terrible and has worked 2 out of the 100 times I’ve tried to use it. I have spent 3 hours on the phone trying to get a hold of them and their robot voice system keeps hanging up on me. I just hung up on a customer service rep for being very unhelpful. I really liked Clover the first month of us having it and now I am regretting switching just because of the jerk I had the pleasure of speaking with on the phone.

    1
    • Organization Name: Vapor Hookah Lounge

    This comment refers to an earlier version of this review and may be outdated.

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