How To Sell Vape: A Guide To Selling Vapes Online
Finding an eCommerce platform and POS system to sell vape can be a challenge. Here are four good options that support sales of vape and vaping products.
Like most age-restricted products, it can be tricky to sell vape in-person and online.
The best POS systems for small businesses have built-in features to help you make sure you’re following all federal and state regulations when selling high-risk products. We’ve done the work for you and found the four best platforms for selling vape online!
Learn More About Our Top Picks
Read more below to learn why we chose these options.
Table of Contents [hide][show]
- Do You Need A License To Sell Vapes Online?
- The 4 Best Platforms To Sell Vape Products
- Lightspeed Retail: Best For Selling Vape Subscriptions
- Shift4Shop: Best Free Option
- BigCommerce: Best For Online Vape Sales
- Franpos: Best For Local Vape Delivery
- How Can I Ship Vape Products?
- Finding The Right Vape Products To Offer Your Customers
- Our Methodology For Choosing The Best Platform For Selling Vapes
- Which Online Platform Should You Choose To Sell Vape?
Table of Contents
- Do You Need A License To Sell Vapes Online?
- The 4 Best Platforms To Sell Vape Products
- How The Best Platforms For Selling Vapes Compare
- Lightspeed Retail: Best For Selling Vape Subscriptions
- Lightspeed Retail
- Lightspeed Retail Pricing
- Lightspeed Retail Features
- Lightspeed Retail Payment Processing
- What To Watch Out For
- Shift4Shop: Best Free Option
- Shift4Shop Pricing
- Shift4Shop Features
- Shift4Shop Payment Processing
- What To Watch Out For
- BigCommerce: Best For Online Vape Sales
- BigCommerce Pricing
- BigCommerce Features
- BigCommerce Payment Processing
- What To Watch Out For
- Franpos: Best For Local Vape Delivery
- Franpos Pricing
- Franpos Features
- Franpos Payment Processing
- What To Watch Out For
- How Can I Ship Vape Products?
- Finding The Right Vape Products To Offer Your Customers
- Our Methodology For Choosing The Best Platform For Selling Vapes
- Which Online Platform Should You Choose To Sell Vape?
Do You Need A License To Sell Vapes Online?
Selling certain Juul devices and unflavored vaping pods in 2024 is still legal despite the 2022 FDA ban. The ban has been suspended until the FDA can review the company’s appeal.
Because tobacco products are federally regulated, opening a vape shop in person or online requires a little more planning and care than any other type of store. Before you start to sell vape, you need to make sure you comply with all federal and state laws, including tax laws and shipping restrictions.
Can I Sell Vape Online?
You can sell vape online!
The FDA provides extensive resources to help you learn how to sell vape online legally. Be aware that vape products can be considered “tobacco products” and may be subject to regulations even if they do not contain any tobacco. We suggest you read through the FDA’s guide to retail sales of tobacco products.
Vape shops can be considered both retailers and manufacturers. If your business plan involves mixing e-liquids or making or modifying vaporizers, you may be subject to manufacturer regulations and retailer requirements.
Is It Legal To Sell Vapes Online?
Above all, when you’re selling age-restricted products online, you must make sure your buyers are legally allowed to make purchases, even for online sales. Fortunately, there are tools available, like the FDA’s age calculator and other free apps, that can help you stay in compliance. It’s smart to start with the FDA’s tobacco retailer training program.
Every transaction that involves JUUL products must comply with automated electronic age verification and bulk-purchasing limits outlined in the Retail Access Control Standards (RACS) Program.
Fortunately, the platforms we will cover in this post include tools that will help you comply with these regulations and help you learn how to sell vape online correctly.
The 4 Best Platforms To Sell Vape Products
The best platforms that enable you to sell vape online and in person have the tools you need to stay compliant with legal requirements and grow your shop.
Here are our favorites:
- Lightspeed Retail: Best For Selling Vape Subscriptions
- Shift4Shop: Best Free Option
- BigCommerce: Best For Online Vape Sales
- Franpos: Best For Local Vape Delivery
How The Best Platforms For Selling Vapes Compare
Built-In Compliance | Loyalty Program | Subscription Program | Multichannel Selling | Inventory Management | |
---|---|---|---|---|---|
Lightspeed Retail | Advanced plan | Standard plan & up | |||
Shift4Shop | |||||
BigCommerce | Third-party integration | Paid add-on | |||
Franpos |
Lightspeed Retail: Best For Selling Vape Subscriptions
Pricing
$89-$269/month ($69-$199/month billed annually)Contract
Monthly, annual, and customEquipment Cost
$199-$329Pros
- 14-day free trial
- Built-in compliance tools
- Lightspeed Payments supports high-risk businesses
Cons
- No free plan
- Limited payment processing options
Why We Chose Lightspeed As The Best Option For Selling Vape Subscriptions
While some platforms allow users to sell vape online, Lightspeed actively courts and supports these sellers. Lightspeed Retail includes strong support for vape subscription selling, including customer profiles and purchase histories, special orders, a loyalty program, wish lists, and recurring payments.
Choose Lightspeed Retail If...
- You plan to sell vape online and in person
- You require built-in support for legal and regulatory compliance, including RACS
- You need a loyalty program and subscription capabilities
Get Started With Lightspeed Retail
Shift4Shop: Best Free Option
Shift4Shop |
---|
Pros
- Free plan
- Dropshipping options
- Free themes
- Options for high-risk payment processing
Cons
- Requires use of Shift4 Payments
- Poor customer service
Why We Chose Shift4Shop As The Best Free Option
When you build your online vape store using Shift4Shop as your platform, you gain access to an easy way to build subscriptions and recurring sales. And your cost? You can expect to pay $0 in monthly fees when you use Shift4Shop to get your vape store open.
Choose Shift4Shop If...
- You want to access a fully loaded free eCommerce option
- Your business depends on subscriptions, auto-ship sales, and a loyalty program
- You don’t mind using Shift4 Payments as your only payment processor
BigCommerce: Best For Online Vape Sales
BigCommerce |
---|
Pros
- Free trial available
- High-risk payment options
- Feature-rich
- Support for shipping
Cons
- Revenue caps on sales plans
- Some useful features limited to high-level plans
Why We Chose BigCommerce As The Best Platform For Online Vape Sales
Compared to similarly priced eCommerce competitors, BigCommerce offers above-average features. Since users won't have to pay for a lot of add-ons to gain advanced features, BigCommerce is a great value out of the box.
And with its active support for selling vape online, it's a good choice for selling e-liquid in an online shop.
Choose BigCommerce If...
- You want a reasonably priced eCommerce plan that supports vape sales
- You want a scalable platform that can grow with your business
- You want a choice of payment processors
Franpos: Best For Local Vape Delivery
Franpos |
---|
Pros
- RACS-compliant
- Delivery options
- Transparent plan pricing
- Third-party integrations
Cons
- No shipping integrations
- Some coding required
Why We Chose Franpos As The Best Option For Local Delivery
Franpos offers delivery options, including a Postmates integration and self-delivery by your staff, that support local sales. You can use Franpos eCommerce to make online sales and use the POS to support in-person sales.
However, if your sales goals include shipping, this may not be the right platform for you, since Franpos does not include any vape-supportive shipping options.
Choose Franpos If...
- Your vape shop serves local customers who want pickup or delivery options
- You want a POS for in-person sales
- You do not plan to ship vape products to customers
How Can I Ship Vape Products?
In 2021, restrictions that limit shipping options for vape went into effect. Designed to protect young people from the long-term health effects of using tobacco products, the updated PACT Act puts new requirements and restrictions on tobacco and tobacco product sellers. These include:
- Compliance With State, Local, & Tribal Laws Involving Excise Taxes
- Registration With The Bureau Of Alcohol, Tobacco, & Firearms
- A Postal Ban On Shipping Vapes
What does this postal ban mean for vape sellers? As of October 2021, the US Postal Service is banned from transporting vapes and other smokeless tobacco products. Other prominent carriers, including UPS and FedEx, have followed suit and announced that they will end shipping for vaping devices and parts. This is true even of vaping products that do not contain tobacco.
This ban applies also to hybrid services that rely on USPS for last-mile delivery. That means your vape shipments may not be as easy to ship as you’d like — but it’s still possible to sell vape online and ship to customers. You may need to comply with additional shipping requirements, such as shipping only in original packaging, using two boxes for every shipment, and providing internal cushioning.
Look for integrations with shipping software like ShipStation and Easyship that have recognized these difficulties and have committed to supporting online vape sales by partnering with regional carriers that will deliver vape products to your customers.
Finding The Right Vape Products To Offer Your Customers
Your online vape business can offer a wide variety of vape-related products to shoppers. These products can be obtained from thousands of manufacturers, and they all require age verification.
Note that all of these products lend themselves to subscription sales. Whether it’s batteries, coils, or liquid, you can meet your customer’s needs and boost your sales by setting up automatic deliveries on the timetables your customers prefer for these items.
Here is a quick list of the types of vape products you can sell:
Our Methodology For Choosing The Best Platform For Selling Vapes
To choose the best platform to sell vape, we evaluated a dozen retail POS systems that allow online/in-person vape sales based on pricing, ease of use, built-in compliance software, multichannel selling, inventory management capabilities, and extra features such as loyalty programs and auto-ship subscription programs.
We considered recent reviews from unincentivized POS users on sources like G2, Software Advice, and Trustpilot; we also tested the software ourselves when possible, and walked through product demos when no free trials were available.
Read more about how we rate POS systems at Merchant Maverick.
Which Online Platform Should You Choose To Sell Vape?
Vaping tools and products are big business in the US, and online vape sales can present a good opportunity. Because vape is considered a tobacco-adjacent product, even if the products you sell don’t contain tobacco, you’ll need to make sure your online store complies with all state and federal laws for this highly regulated product.
Remember, too, that you’ll need to process all sales through a high-risk payment processor, whether or not your vape products contain tobacco or any other regulated substances.
Because vape sales can be more complicated than other types of online selling, we recommend making a well-researched one-page business plan to stay on track.
Make sure you consider the price, features, and usability when deciding on which platform you choose!