Small Business Blog Posts | Page 2

The tools you’ll have access to vary by factors such as your VoIP provider’s offerings, the plan you select, and any add-ons you pay an additional fee to use. The best VoIP providers offer multiple pricing plans with advanced UC features (or add-ons) that simplify communications across businesses of all sizes.

Whether you have remote employees now or you plan to in the future, you have to think about the logistics of a remote workforce. Fortunately, a modern VoIP business phone system can help you navigate some of the challenges that comes with remote work.

There are three ways to start a call center for your business. You can set up an in-house call center, outsource your call center, or start a remote center.

Modern technology has made it easier and more affordable than ever to have a call center to field incoming and outgoing calls for your business. In this post, we’re going to look at what a call center is, what duties call center agents can tackle, and how you can get started with a call center for your business. 

If you want to ditch your outdated system altogether or need a new one, you can sign up with a VoIP provider. Many VoIP providers don’t require a separate SIP trunk — allowing you to access great features and reliable service all on one affordable monthly phone bill.

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VoIP (Voice over Internet Protocol) technology allows businesses to make and receive calls over the internet, offering more features, better call clarity, and typically lower costs compared to traditional landlines.

While there are some exceptions, most businesses are ready for VoIP phone systems. Existing contracts, lack of stable internet, and businesses that don’t need a phone system may need to do some more research before taking on VoIP.

The PayPal Business Debit Card is linked directly to your PayPal business account. You can make purchases from the card and make ATM withdrawals for a fee. When you use your PayPal Business Debit Card, you get a unique 1% cash-back reward that you usually only see with credit cards. The cashback will automatically get added as a credit to your PayPal balance “weekly as qualifying transactions settle.”

Today’s best business phone systems utilize the latest technology for reliable phone service, fewer dropped calls, better clarity, and features that make it easy to communicate with customers and employees outside of picking up the telephone. Best of all, VoIP service is surprisingly affordable.