Fundbox Review
This online lender offers lines of credit and term loans to small business owners with good credit.
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Fundbox
| Total Rating | 4.0 |
|---|---|
| Interest Rates & Fees | Good |
| Application Process | Excellent |
| Sales & Advertising Transparency | Good |
| Customer Service & Support | Excellent |
| Reviews, Complaints, & Testimonials | Excellent |
Pros
- Multiple types of financing are available
- Few extra fees
- Discounts for repaying early
- The application process is fast and easy
- Fund are disbursed quickly
- Multiple avenues of customer support
Cons
- Borrower qualifications might be hard to meet
- Rates can be expensive
- Repayments are required frequently
Fundbox Overview
Fundbox is an online lender that specializes in offering financial products to small businesses. The company initially provided an invoice financing product for small businesses called Fundbox Credit. In 2017, Fundbox introduced a revolving line of credit product.
Fundbox continues to evolve. The company is in the process of introducing term loans to its product offerings. At the same time, they appear to have phased out their from B2B net terms invoice financing, at least for now.
Fundbox seems to have become a more cautious lender since the pandemic started, raising their credit score requirements and minimum time in business (the latter carries the adjective “ideally,” but we can still assume it will be harder for new businesses to qualify than in the past).
Final Verdict: Fundbox is an easy and convenient source of financing for new and small businesses. However, readers should know that Fundbox’s rates can be expensive. Additionally, because Fundbox only offers a maximum of $150,000, larger businesses might want to look elsewhere for financing.
Are you interested in learning more? Read on for the details!
Table of Contents
Services Offered By Fundbox
Lines of credit are similar to a credit card; you have a set amount of credit that you can use, and when you draw from the line of credit to receive cash, only then will you start to pay interest on the amount borrowed. Fundbox provides revolving credit with a 12- or 24-week repayment.
Fundbox also offers term loans. Term loans are your traditional loans. You’ll get a lump sum of money upfront from your lender, and in return, you’ll repay the loan, plus interest, in regular installments over an agreed-upon amount of time.
Fundbox Borrower Requirements
Fundbox has changed their qualifications since we last checked in on them. The new qualifications are more stringent and closer to the industry standard.
| Time In Business | 6 months |
| Credit Score | 600+ |
| Revenue | $100,000/year |
Additionally, you’ll need to be based in the US and have a business checking account.
Fundbox Interest Rates & Fees
Apart from PPP loans, Fundbox offers two financing products: Fundbox Credit (line of credit) and Fundbox Net Terms (a B2B trade credit). While both services have similar terms and fees, they operate in a slightly different way. Here’s what to expect from each Fundbox service:
Fundbox Credit
Fundbox’s line of credit will work well for B2C businesses that are looking for a line of credit, even those with a low credit score. Any business that has been using a compatible business bank account for at least three months is eligible to apply.
Here are the rates:
| Borrowing Amount: | $1,000-$150,000 |
| Term Length: | 12-24 weeks |
| Borrowing Fee: | Starts at 4.66% |
| Draw Fee: | None |
The amount you are eligible for will depend on the strength of your business’s financials, and Fundbox may increase your credit line in time.
Borrowers can request funds from their line at any time. The funds will be deposited in their business bank account within one to two business days (depending on the time of day the funds were requested). Fundbox does not charge any draw fees or money transfer fees when you request funds. This is a revolving line of credit, which means that your credit line replenishes as you repay borrowed money.
Repayments are made in equal installments over 12 weeks or 24 weeks. The borrowing fee begins at 4.66% for 12-week terms and 8.99% for 24-week terms. There is no prepayment penalty — meaning if you pay your loan off before the 12 or 24 weeks are up, you can save on fees.
Use this short-term loan calculator to get an idea of what to expect with Fundbox Credit.
Term Loans
Fundbox’s term loans program is currently described as being in beta and therefore may not be available to all applicants.
| Borrowing Amount | Unknown |
| Term Length | 24 or 52 weeks |
| Interest Rate | Unknown |
| Origination Fee | None |
| Effective APR | Learn more about APRs |
| Collateral | Unknown |
Fundbox doesn’t disclose much information about its new term loan program including the borrowing amounts available. $20,000 is given as the average borrowing amount, however. Repayment takes place on a weekly schedule, with a term length of either 24 or 52 weeks. After you’ve repaid 50% of your loan, you may qualify for additional funding.
Notably, Fundbox does not charge an origination fee on their loans and there’s no prepayment penalty for repaying early. Unfortunately, their interest rates are undisclosed.
Application Process
Fundbox has a speedy application process, although they’ve moved away from evaluating your accounting software as part of their borrower qualifications.
Fundbox’s application is fully automated. Most borrowers will receive a funding decision within a few minutes. If you are approved, and you like the rates you’ve received, you can begin requesting funds immediately. Term loan offers are valid for 30 days. Funds generally hit your bank account the next business day, depending on the time of day you make the request (although, a couple of users report that it sometimes takes up to three days for Fundbox to process invoice financing draws).
Sales & Advertising Transparency
Fundbox has taken a bit of a step back in transparency recently. Some of this may be due to changes in product offerings. Term loans, in particular, are a bit opaque. Fundbox still provides a fair amount of information on their website, but information on rates will prove elusive outside of the provided example rates.
Customer Service & Support
Fundbox has several support options, including phone, email, and a support center. The Help Center FAQ explains a lot of what you need to know about Fundbox, including troubleshooting. Most customers cite positive experiences with Fundbox’s customer support. In my experience, phone wait times were short, and representatives were helpful.
Fundbox Reviews, Complaints, & Testimonials
Negative Reviews & Complaints
Overall, Fundbox has an excellent online reputation. The company is accredited with the BBB and has an A+ rating. There are 12 complaints on file, all of which appear to be addressed by the company. The 140 customer reviews on the site are overwhelmingly positive, with an average rating of 4.55/5. While there are a few negative reviews, the majority of customers are pleased with the company’s service. However, there are still a few recurring complaints from customers:
- Credit Limit Too Small: The most common complaint about Fundbox is that the borrowing amount is too low. Fundbox does periodically review your account and increases credit limits for customers that have a good financial history. However, some customers have complained that the credit increases don’t come fast enough, and they don’t know when their account is going to get reviewed again.
- Too Expensive: Other customers have voiced concerns about the expensive capital. While Fundbox’s fees can be a little high, they are competitive with similar lenders. Before settling on Fundbox, you might want to see if you qualify for other lines of credit that are less expensive (but might be more difficult to qualify for).
- Communication Issues: Some of the gripes revolved around how (and how quickly) Fundbox addressed their complaints.
Positive Reviews & Testimonials
Despite the few complaints above, customer reviews of Fundbox are overwhelmingly positive. It also rates a 4.7/5 on Trustpilot. Here is what customers like about Fundbox’s service:
- Fast & Easy Application Process: Users appreciate how easy and quick the Fundbox application is and how fast it is to receive funds.
- Few additional fees: Fundbox doesn’t pile on the miscellaneous fees. You won’t even pay an origination fee.
- Good Customer Support: A large handful of users also praise Fundbox’s level of customer support.
Final Verdict
Customers have predominantly positive things to say about Fundbox, and it’s easy to see why. Fundbox provides two useful financial products that are suitable for many small B2B and B2C businesses, whether they’re suffering from cash flow problems, want a credit line for emergencies, or some other reason. Fundbox pivots and adapts quickly to new market conditions. While we’re disappointed to see Fundbox’s borrower qualifications rise, the addition of term loans may benefit many of their customers.
Larger businesses will find that other companies offer loans or lines of credit with lower fees and higher borrowing amounts. But if you don’t qualify for those options, Fundbox is a good bet.
Interested in your other options? Check out our line of credit comparison chart.
Chris Motola
Expert Analyst & Reviewer: Payments & Finance at Merchant Maverick
An expert in personal and business loans and financial health, Chris Motola has been writing about small business finance and payments for over 5 years. He has been cited in various industry publications, including Forbes Advisor, GoBankingRates, and Medium. Chris is a graduate of the University of Central Florida.
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The Merchant Maverick Seal of Approval 🏆
Fundbox |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Fundbox for yourself.
The Merchant Maverick Seal of Approval 🏆
Fundbox |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Fundbox for yourself.
Read Next
I read Fundbox terms. It states that they are in your finances consistently meaning they have access to your bank account and financial records. Who in their right mind want a “lender” inside their entire business operation whenever they feel like it or download all of your transactions. That’s crazy that money is not worth them have that type of access or control you are better of just using credit cards.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: 2111532-001
They are a bait & switch scam. Received e-mails hailing they could do PPP loans and after taking out much time to submit all the documents get an instantaneous rejection for the loan without any reason why. Under the Equal Credit Opportunity Act (ECOA) a party who is turned down for credit should get a response as to the wherefore which these cads totally disregard.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: C R Market Surveys Inc
I work mostly with government agencies which are known for their slow pay. This service has been an absolute godsend for my company. The interest amount is negligible as long as you pay off the loan early. My only complaint is that they don’t allow you to draw less than the pending invoice amount. For instance, if you have a pending invoice for $20k but you only need $10k, you will need to borrow the entire $20k if your available credit covers this amount.
This comment refers to an earlier version of this review and may be outdated.
hi cherlyn
i’m trying to startup a business but my credit is low , how good was you credit. TY
This comment refers to an earlier version of this review and may be outdated.
I’ve only made 1 payment and can’t change the terms from 12 weeks to 24 weeks. I was unaware that I wouldn’t be able to change it and then I was told that if I changed it I wouldn’t be able to use Fundbox again. It’s a scam. The program defaulted to 12 weeks and then they said it was impossible to change it. What a load of BS!
This comment refers to an earlier version of this review and may be outdated.
where are the negative reviews about fundbox? where can I see them?
This comment refers to an earlier version of this review and may be outdated.
Hi Nizam,
Customer reviews of Fundbox can be found on the Better Business Bureau, TrustPilot, and many of the app centers for Fundbox’s accounting/invoicing partners (QuickBook’s center appears to have the most reviews). As you can see, customers have very few complaints about this service.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: GFS
This is a nasty trap! The fees will wipe you out. Weekly payments keep you locked in. It’s filthy! Stay away
This comment refers to an earlier version of this review and may be outdated.