Fundbox Review: Online Small Business Loans & Lines Of Credit
Despite expensive rates, Fundbox offers fast and convenient financing options to small and mid-sized businesses. Explore the top pros & cons in our thorough Fundbox review.
Fundbox

Total Rating | 4.0 |
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Interest Rates & Fees | Good |
Application Process | Excellent |
Sales & Advertising Transparency | Good |
Customer Service | Excellent |
Reviews, Complaints, & Testimonials | Excellent |
Fundbox At A Glance
- Fundbox offers lines of credit and some B2B payment services for small businesses
- Fundbox has discontinued its term loan product
- The lack of a draw fee means you won’t have to overthink your line of credit usage
Pros
- Few extra fees
- Discounts for repaying early
- The application process is fast and easy
- Funds are disbursed quickly
- Multiple avenues of customer support
Cons
- Rates can be expensive
- Repayments are required frequently
Table of Contents
- What Is Fundbox?
- Services Offered By Fundbox
- Fundbox Borrower Requirements
- Fundbox Interest Rates & Fees
- Fundbox’s Application Process
- Sales & Advertising Transparency
- Fundbox Customer Service & Support
- Fundbox Reviews, Complaints, & Testimonials
- FAQs About Fundbox Financing
- Is Fundbox Financing Right For Your Small Business?
What Is Fundbox?
Fundbox is an embedded working capital platform specializing in lines of credit that can help you optimize your cash flow and manage expenses.
Services Offered By Fundbox
Lines Of Credit: Lines of credit are similar to a credit card; you have a set amount of credit that you can use, and when you draw from the line of credit to receive cash, only then will you start to pay interest on the amount borrowed. Fundbox provides revolving lines of credit with a 12- or 24-week repayment period. Check out our tips for how to get a line of credit for your small business.
Fundbox Borrower Requirements
Fundbox discloses the following borrower requirements:
Time In Business | 6 months minimum (ideally 1 year) |
Credit Score | 600+ |
Revenue | $100,000/year |
Additionally, Fundbox requires that you’ll need to be based in the US and have a business checking account.
Fundbox Interest Rates & Fees
Fundbox’s primary service is its line of credit:
Borrowing Amount | $1,000-$150,000 |
Term Length | 12 or 24 weeks |
Borrowing Fee | Starts at 4.66% |
Draw Fee | None |
The amount you are eligible for will depend on your business’s financial strength, and Fundbox may increase your credit line in time.
Borrowers can request funds from their line at any time. The funds will be deposited in their business bank account as soon as the next business day (depending on the time of day you request the funds). Fundbox does not charge any draw fees or money transfer fees when you request funds. This is a revolving line of credit, meaning that your credit line replenishes as you repay borrowed money.
Repayments are made in equal installments over 12 weeks or 24 weeks. The borrowing fee begins at 4.66% for 12-week terms and 8.99% for 24-week terms. There is no prepayment penalty — meaning if you pay your loan off before the 12 or 24 weeks are up, you can save on fees.
Fundbox has also recently started offering a paid option for its LOCs called Fundbox Plus. Fundbox Plus costs $99/month but saves you 20% on fees, gives you the option to repay your Fundbox line of credit over the more extended period of 52 weeks, and lets you make payments every four weeks instead of each week.
Use this quick short-term loan calculator to get an idea of what to expect with a Fundbox line of credit.
Fundbox’s Application Process
Fundbox has a speedy application process.
Fundbox’s application is fully automated. Most borrowers will receive a funding decision in as little as three minutes. If approved and you like the rates you’ve received, you can begin requesting funds immediately. Funds generally hit your bank account as soon as the next business day, depending on the time of day you make the request.
Sales & Advertising Transparency
Fundbox has taken a bit of a step back in transparency recently. Some of this may be due to changes in product offerings.
Fundbox still provides a fair amount of information on its website, but information on rates will prove elusive outside of the provided example rates.
Fundbox Customer Service & Support
Fundbox Support | Availability |
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Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
Most customers cite positive experiences with Fundbox’s customer support. In my experience, phone wait times were short, and representatives were helpful.
Fundbox Reviews, Complaints, & Testimonials
Negative Fundbox Reviews & Complaints
Overall, Fundbox has an excellent online reputation. The company is accredited by the Better Business Bureau (BBB) and has an A+ rating. There are 14 complaints on file in the past three years, all of which appear to be addressed by the company. The 409 customer reviews on the site are overwhelmingly positive, with an average rating of 4.78/5.
While there are a few negative reviews, the majority of customers are pleased with the company’s service. However, there are still a few recurring complaints from customers:
- Credit Limit Too Small: The most common complaint about Fundbox is that the borrowing amount is too low. Fundbox periodically reviews your account and increases credit limits for customers with a good financial history. However, some customers have complained that the credit increases don’t come fast enough, and they don’t know when their accounts will get reviewed again.
- Too Expensive: Other customers have voiced concerns about the expensive capital. While Fundbox’s fees can be a little high, they are competitive with similar lenders. Before settling on Fundbox, you might want to see if you qualify for other lines of credit that are less expensive (but might be more difficult to qualify for).
- Communication Issues: Some of the gripes revolved around how (and how quickly) Fundbox addressed complaints.
Positive Fundbox Reviews & Testimonials
Despite the few complaints above, customer reviews of Fundbox are overwhelmingly positive. It also rates a 4.7/5 on Trustpilot, with 3,595 reviews. Here is what customers like about Fundbox’s service:
- Fast & Easy Application Process: Users appreciate how easy and quick the Fundbox application is and how fast it is to receive funds.
- Few Additional Fees: Fundbox doesn’t pile on the miscellaneous fees. You won’t even pay an origination fee.
- Good Customer Support: A large handful of users also praise Fundbox’s level of customer support.
FAQs About Fundbox Financing
Is Fundbox Financing Right For Your Small Business?
Customers have predominantly positive things to say about Fundbox in their reviews, and it’s easy to see why. Fundbox provides useful financial products suitable for many small B2B and B2C businesses, whether they’re suffering from cash flow problems, want a credit line for emergencies, or some other reason. Fundbox pivots and adapts quickly to new market conditions.
Larger businesses will find that other companies offer loans or lines of credit with lower fees and higher borrowing amounts. But if you don’t qualify for those options, Fundbox is a good bet.
Interested in your other options? Check out our business line of credit reviews to learn about some Fundbox alternatives.
The Merchant Maverick Seal of Approval 🏆
Fundbox ![]() |
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Fundbox for yourself.
The Merchant Maverick Seal of Approval 🏆
Fundbox ![]() |
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Fundbox for yourself.
I read Fundbox terms. It states that they are in your finances consistently meaning they have access to your bank account and financial records. Who in their right mind want a “lender” inside their entire business operation whenever they feel like it or download all of your transactions. That’s crazy that money is not worth them have that type of access or control you are better of just using credit cards.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: 2111532-001
They are a bait & switch scam. Received e-mails hailing they could do PPP loans and after taking out much time to submit all the documents get an instantaneous rejection for the loan without any reason why. Under the Equal Credit Opportunity Act (ECOA) a party who is turned down for credit should get a response as to the wherefore which these cads totally disregard.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: C R Market Surveys Inc
I work mostly with government agencies which are known for their slow pay. This service has been an absolute godsend for my company. The interest amount is negligible as long as you pay off the loan early. My only complaint is that they don’t allow you to draw less than the pending invoice amount. For instance, if you have a pending invoice for $20k but you only need $10k, you will need to borrow the entire $20k if your available credit covers this amount.
This comment refers to an earlier version of this review and may be outdated.
hi cherlyn
i’m trying to startup a business but my credit is low , how good was you credit. TY
This comment refers to an earlier version of this review and may be outdated.
I’ve only made 1 payment and can’t change the terms from 12 weeks to 24 weeks. I was unaware that I wouldn’t be able to change it and then I was told that if I changed it I wouldn’t be able to use Fundbox again. It’s a scam. The program defaulted to 12 weeks and then they said it was impossible to change it. What a load of BS!
This comment refers to an earlier version of this review and may be outdated.
where are the negative reviews about fundbox? where can I see them?
This comment refers to an earlier version of this review and may be outdated.
Hi Nizam,
Customer reviews of Fundbox can be found on the Better Business Bureau, TrustPilot, and many of the app centers for Fundbox’s accounting/invoicing partners (QuickBook’s center appears to have the most reviews). As you can see, customers have very few complaints about this service.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: GFS
This is a nasty trap! The fees will wipe you out. Weekly payments keep you locked in. It’s filthy! Stay away
This comment refers to an earlier version of this review and may be outdated.