Simply Business shares quotes from multiple insurance carriers to compare low rates. Is this broker a good choice for your small business insurance?
WRITTEN & RESEARCHED BY
Editor & Senior Staff Writer
Last updated onUpdated
REVIEWED BY
Expert Contributor
| Total Rating |
4.2 |
|---|---|
| Pricing5.0 | |
| Features3.5 | |
| Customer Service4.0 | |
| User Reviews4.5 | |
Pricing
Custom quotes from partner carriersCoverage Options
Core coverage options from multiple insurersQuote Speed
About 10 minutesTable of Contents
Simply Business is an online insurance broker that helps small businesses compare coverage options from a network of insurance carriers.
Rather than underwriting policies itself, Simply Business connects users with multiple providers, making it easier to find coverage that fits specific business needs.
Its parent company, Travelers, is a well-established insurer known for its risk management capabilities.
When shopping for business insurance, you may choose to work with either an insurance broker or an insurance agent:
As a broker, Simply Business connects users with partner carriers and facilitates the process of obtaining and purchasing insurance coverage.
Pricing5.0 Affordability 5.0 Transparency 5.0
Like most business insurance providers, Simply Business relies on personalized quotes rather than publishing standard pricing.
The cost of coverage will vary based on factors such as your industry, location, and the types of policies you select. While some businesses — such as restaurants and retailers — may find basic coverage starting at around $550/year, actual pricing will depend on your specific needs.
As an insurance broker, Simply Business allows users to compare quotes from multiple carriers, making it easier to evaluate pricing and coverage options side by side.
Simply Business does not charge customers directly for its service. Instead, it earns commissions from the insurance providers it partners with.
Simply Business offers a streamlined online quote process that can be completed in just a few steps.
To get started, you’ll provide basic information about your business, including your industry, location, and how your business operates (for example, whether you work from home, at customer locations, or with employees).
Based on your responses, Simply Business will suggest common types of coverage for businesses like yours. You can review these options and explore additional coverage types as needed.
After answering a few more questions and submitting your contact information, you’ll receive quotes from one or more insurance providers. A live chat option is also available during the process if you need assistance.
If you prefer, you can contact Simply Business by phone during business hours to speak with a representative.
Features3.5 Types Of Insurance Offered 3.5 Additional Services 3.5
As an insurance broker, Simply Business focuses on helping users compare policies rather than offering built-in insurance features like claims handling or risk management services. Many of those features are provided by the underlying insurance carriers.
That said, Simply Business does offer a few tools to help users research, compare, and manage their coverage.
Here’s an overview:
As an insurance broker, Simply Business connects small businesses with a range of coverage options offered by its partner carriers. While its selection may not be as extensive as working directly with a large insurer, it still includes many common types of business insurance.
Here are some of the main types of coverage available through Simply Business:
Availability may vary depending on your location and the insurance carriers you are matched with. For certain types of coverage — such as commercial auto or commercial property policies — you may need to explore additional providers.
Maverick Tip: If your business uses vehicles, it’s important to make sure you have the appropriate coverage. Commercial auto insurance can help protect against accidents, damage, and liability risks.
Simply Business is well-suited for small businesses, sole proprietors, and independent contractors looking for an easy way to compare insurance options from multiple providers.
Its platform works best for businesses with straightforward coverage needs, allowing users to quickly review quotes and select policies from a range of carriers.
Businesses with more complex insurance requirements or those seeking highly specialized coverage may prefer working directly with an insurer or a more hands-on broker.
Because Simply Business is an insurance broker, it doesn’t handle claims directly. Instead, claims are managed by the insurance carrier that provides your policy.
To begin the claims process, you’ll need to review your policy documents to identify your insurance provider. From there, you can contact the carrier directly to file a claim.
Simply Business provides a directory of its partner insurers, including contact information. In some cases, links are available to start claims online.
Customer Service4.0 Ease Of Claim Filing 5.0 Customer Support 3.0
Simply Business offers several ways to contact support, including phone and a help center for common tasks.
| Simply Business Insurance Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | During the quote process |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
Customer support is available by phone during business hours. The online help center provides guidance on tasks like accessing policy documents, updating coverage, and obtaining certificates of insurance.
Live chat support is available during certain stages of the quote process, though access may be limited.
Because Simply Business acts as a broker, some aspects of customer support — particularly claims-related questions — may require working directly with the underlying insurance provider.
User Reviews4.5 User Feedback 5.0 Review Site Aggregate 4.3
Simply Business generally receives positive customer feedback across major review platforms.
The company is accredited by the Better Business Bureau, where it holds an A rating. It also maintains strong ratings on platforms like Trustpilot.
With over 1,600 reviews on Trustpilot, Simply Business has a composite rating of 4.4/5 stars and an impressive percentage of 5-star reviews. Common themes in positive reviews include:
Some commonly reported concerns include:
Simply Business is a highly-rated insurance broker that helps small businesses compare coverage options from multiple providers.
Its platform is particularly useful for business owners looking for a straightforward way to evaluate policies and pricing across different carriers in one place.
However, because Simply Business does not underwrite policies or handle claims directly, the overall experience can vary depending on the insurance provider you select.
Businesses with more complex insurance needs may prefer working directly with a carrier or a broker that offers more hands-on support.
Overall, Simply Business is a practical option to include in your comparison process, especially if you’re looking for basic coverage and a simplified quoting experience.
If you want to keep comparing your options, make sure to start with our picks for the best small business insurance providers.
The Merchant Maverick Seal of Approval 🏆
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Simply Business Insurance
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Simply Business Insurance for yourself.
The Merchant Maverick Seal of Approval 🏆
|
Simply Business Insurance
|
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Simply Business Insurance for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. Simply Business Insurance made the cut.
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