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BlueVine Review

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BlueVine Review

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Date Established
2013
Location
Redwood City, CA
Erica Seppala

Erica Seppala

Erica is a writer based in Greenville, South Carolina. She is a graduate of Limestone College. Initially determined to be an accountant, she put away the calculator and picked up a laptop to pursue her dream of being a writer. Erica has spent the past 10 years writing blogs and articles for hundreds of private clients, and she loves sharing her love of research and the written word with everyone around her.



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26 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Alok Sharma

    Organization Name: Tej Corporation Inc

    Excellent funding response, terms, process & customer service. Recommend to everyone. Don’t think anyone can beat their flexible deals.

    5
    • Organization Name: Tej Corporation Inc

    This comment refers to an earlier version of this review and may be outdated.

    Thad

    Organization Name: Campbell & Co.

    When I first contacted BlueVine I couldn’t have been more impressed with their process. Even when a slight hiccup happened and I couldn’t understand something, they were responsive to my concerns and handled it professionally. They have always touched base immediately and addressed any concerns I have had. Their funding has made it possible for my company to expand some business much more rapidly than otherwise would have been possible and whenever I need some extra assistance they are always willing to work with me. I am a big fan of problem solvers and this company does exactly that!Thank you!!!!!!!!!!

    5
    • Organization Name: Campbell & Co.

    This comment refers to an earlier version of this review and may be outdated.

    Angelle White

    Organization Name: Tax Dynasty Financial Services

    The customer service is very rude. I contacted this company to inquire on their services and the rep was pushy and didn’t want to provide any information unless I had started an application. Visiting the site I was eager to start working with BlueVine but after that phone call I will direct my clients to another lender.

    1
    • Organization Name: Tax Dynasty Financial Services

    This comment refers to an earlier version of this review and may be outdated.

    The BlueVine Team

    Organization Name: BlueVine

    Angelle,
    We’re sorry to hear that you were dissatisfied with our service. We always strive to offer the best experience for current and potential clients. We would like to learn more about your experience. Please call us at 888-21609619 or send us an email at support@bluevine.com.
    The BlueVine Team

    • Organization Name: BlueVine

    This comment refers to an earlier version of this review and may be outdated.

    Ashley Qualls

    Organization Name: Anchor Grille

    BlueVine has been such a great help to me! I recommend, Fast, easy, and great rate! They made it possible!

    5
    • Organization Name: Anchor Grille

    This comment refers to an earlier version of this review and may be outdated.

    Kevin McGillick

    Organization Name: Magic Wand Carpet Cleaning LLC

    I thought they were great when I first started with them, but quickly found they are extremely unreliable. They will not hold up their end of the deal… they’ll place your account on hold, won’t allow you to draw, etc. I don’t like doing business with people who can’t follow through on their obligations like Bluevine. I always make my payments to them, and they still freeze my account. I do not recommend!

    1
    • Organization Name: Magic Wand Carpet Cleaning LLC

    This comment refers to an earlier version of this review and may be outdated.

    Vincent Tobiaz

    Organization Name: Seo Smooth

    Paid off early with credit card transfer. Make at least 25% more than when they first approved me. They force closed my account due to paying off early. This is the business version of a payday loan, stay away. Also, they didn’t report my $10,000 loan to D&B.

    1
    • Organization Name: Seo Smooth

    This comment refers to an earlier version of this review and may be outdated.

    The BlueVine Team

    Organization Name: BlueVine

    Vincent,

    We’re sorry to hear that you were disappointed with our service. Our policies and decisions are based on a client’s finances, including obligations with other lenders. When there are meaningful changes in a customer’s financial situation, especially if it involves new or previously undisclosed debt obligations, a client’s account is subject to a review.

    We would be willing to discuss this further. Please call us at 888-21609619 or send us an email at support@bluevine.com.

    The BlueVine Team

    • Organization Name: BlueVine

    This comment refers to an earlier version of this review and may be outdated.

    Cindy Van Damme

    Organization Name: JC Systems, Inc

    I currently have a BlueVine account with my business. I am disappointed in BlueVine because during the winter months the business slows down and that is when I need help. BlueVine shut me down without warning when I needed them the most. I am currently paying off this credit line and I will get rid of it once it is paid off. Once Spring and Summer hit, I will try to pay them off sooner so I can put them behind me. If you are interested in a good company with a higher lines of credit, I recommend OnDeck or Kabbage. They have been real helpful during these winter months and I have never been shut down by them. They are always there!

    1
    • Organization Name: JC Systems, Inc

    This comment refers to an earlier version of this review and may be outdated.

    The BlueVine Team

    Organization Name: BlueVine

    Cindy,

    We appreciate your feedback. We pride ourselves on being a responsible lender.

    Our underwriters periodically review any changes to a client’s financial situation, including any increases in a client’s debt obligations. We would be happy to discuss your case in detail. Please contact us at (888) 216-9619 or send us an email at feedback@bluevine.com so we can discuss further.

    The BlueVine Team

    • Organization Name: BlueVine

    This comment refers to an earlier version of this review and may be outdated.

    Tim Abare

    I would steer clear of Bluevine. Their dashboard is useless. Our company had been using them for 6 months with no issues and then all of the sudden, with $14k available on our dashboard, they denied funding. They had a script of reasons, but none that were valid. I recommend Kabbage. Bluevine draws on your account every week, Kabbage draws monthly. Feel free to reach out to me for more details.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Eric Sager

      Dear Mr. Abare,
      We appreciate the feedback. We reviewed your account multiple times and unfortunately, there were specific issues that led to changes in your status based on policies and regulations that our account managers have explained to you in private. Please call us at (888) 216-9619 with any additional questions or concerns.

      Eric Sager
      Chief Revenue Officer
      BlueVine

        This comment refers to an earlier version of this review and may be outdated.

        Kimberly C Shaw

        As a seasoned financial professional with multiple post-graduate degrees, several certifications, and nearly 40 years in the industry, I am not so easily ‘wowed’. However, I was looking for a Line of Credit for a client who was difficult to place and had a merchant loan they wanted to payoff in exchange for a Line of Credit which should be more flexible and cost less. I was directed to BlueVine by someone I trusted, and since their online reviews and BBB rating were good, I contacted them. As evidenced by my 1-star rating (I would give them a negative if I could), my experience did not mirror the ratings I had read. This is what I encountered:1) The representative was pushy and kept setting unrealistic deadlines on the ‘offer’. As a 3rd party, I have to have time to review the offer and discuss it with my client, then get a payoff from their current lender. 2 working days is hardly sufficient for that to happen in a responsible manner. When someone is deliberating a loan in the tens of thousands of dollars range, attempting to pressure them into a snap decision is not terribly professional. The lender should be more than willing to provide sufficient time and information for a quality review and responsible decision including allowing an attorney to review the contract.2) The representative misrepresented and withheld critical information throughout the process. Some of the more egregious omissions were: a) He said they needed a bank connection to check my client’s records . When I asked how this was done, he said my client had to give him “the username and password for the bank”. I’m sorry, but I don’t think so. That would be paramount to giving them carte blanche to wipe out her accounts. After lots of teeth gnashing over the course of a week, I found that the company had some secure encrypted software they used where that information was entered but to which no one at BlueVine had actual access. Which was fine, but why the representative never once imparted that information to me still confuses me. b) The representative quoted me an initial rate of 21%, but each time I spoke with him the rate went up and up and up. I actually got no fewer than 9 different rate quotes for the same amount of money for the same period. Unfortunately, he refused to provide anything in writing for me to take to my client and her attorney for review so he could simply change the rate every time we spoke and then blame me for having a bad memory. Which he did – repeatedly. Now, I may be old, but I’m not yet senile and, as someone who fights the IRS on a daily basis and wins, I am exceptionally good at taking notes. So, NO, I didn’t ‘mishear’, ‘misunderstand’ or ‘misremember’. He simply changed the rates – every time. c) I asked, multiple times, if the rates he was quoting were in terms of APR (Annual percentage rate) or EIR (Effective interest rate). He assured me – repeatedly – he was quoting me rates in APR. Now the reason this is critically important is because an APR is divided by the number of pay periods in a year and THAT is the interest rate that is applied to the balance due for that pay period. The EIR, on the other hand, is the total percent of interest paid when all is said and done. So, for example, if the interest rate is 12% APR, that means the loan will be charged 1% per month on the balance. However, assuming the loan is paid as agreed and is a 12-month loan, the EIR – the actual total amount of interest paid would be 6% over the course of that year. So the representative telling me 21% was APR was also telling me that my client would be paying 10.5% total. Since he had ‘guaranteed’ my client would be paying them less than her current lender was costing, this seemed reasonable. Unfortunately, when all was said and done, the rate they were offering my client, which I finally got in writing, was, in fact, 46% APR! That is OUTRAGEOUS! In most states, that would be considered Usury and illegal. What happened to the guarantee of ‘lower cost than the current lender’? This was actually nearly DOUBLE the cost of the company’s current merchant loan.This was nothing more or less than a CLASSIC example of ‘bait and switch’ – “Promise a less expensive item to get the customer in the door and then, when they’re “hooked” switch it for something else and hope they don’t notice. That is exactly what they did and, in so doing, they wasted 3 weeks of my time that could have been better spend finding my client what is needed rather than going round and round with this company. In addition to the pressuring, misrepresentations and misinformation is the fact that they are re-inventing accepted financial terminology so they can mislead people. “Simple Interest Rate” is a term known in the industry as a rate applied to a principal amount ONE TIME as opposed to “Compound Interest”. However, BlueVine is using the term “Simple Interest Rate” to refer to EIR and then telling people it’s APR hoping that the borrower won’t notice they are actually paying is an astronomical interest rate they would NEVER consider on a credit card or home loan.While I don’t necessarily approve of the rates being charged by Merchant Account Lenders, at least they aren’t trying to say it’s anything other than what it is and they are completely transparent in their dealings with potential borrowers. If Blue Vine had been honest, open, and transparent, I still wouldn’t have let my client take the loan, but, I wouldn’t be giving them a 1 star rating either. I simply cannot, in good conscience, recommend this company to any business looking for financing, nor, given what I have experienced, do I feel it would be ethical for me to do so.

        1

          This comment refers to an earlier version of this review and may be outdated.

          Eric Sager

          Kimberly,

          I appreciate your feedback and am sorry to hear about your negative experience. You raised very important concerns and questions.

          Communicating clearly with our customers is very important to us at BlueVine and we obviously failed in that regard in this case.

          I would appreciate the time to discuss this case with you further. Please contact me directly at eric.sager@bluevine.com and we can find a time that is convenient for you.

          Eric Sager
          Chief Revenue Officer
          BlueVine

            This comment refers to an earlier version of this review and may be outdated.

            Raimundo Arazi

            Very Happy with the flex line of credit easy to use no problems at all.Surprised for the bad reviews. Is cheaper than a CC advance and I got approved in 24 hrs.

            5

              This comment refers to an earlier version of this review and may be outdated.

              Chris

              Awesome company to business with you guys! You make alternative lending simple, straight forward and easy to access. You have stepped up when traditional banks didn’t understand how our business worked and have helped us continue to grow! Hats off to a job well done! Many thanks!

              5

                This comment refers to an earlier version of this review and may be outdated.

                esther kwak

                HORRIBLE COMPANY! Ridiculous interest rates. Theyll kill your line of credit at anytime. Then youll have to repay your ENTIRE loan before you can draw from it. Even if youve been in good standing with them. Customer service is terrible. Beware. Do NOT take credit from this company.

                  This comment refers to an earlier version of this review and may be outdated.

                  Eric Sager

                  Dear Ms. Kwak,

                  Thank you for your feedback. However, we sincerely feel that your comments about BlueVine are unfair and are based on inaccurate information. We would like the opportunity to clarify the issues you’ve raised about our service. Please give us a call at (888) 216-9619 or send us an email at feedback@bluevine.com.

                  Respectfully,
                  Eric Sager,
                  Chief Revenue Officer, BlueVine

                    This comment refers to an earlier version of this review and may be outdated.

                    R A

                    Please if you are a minority and a small business owner. Stay away from this company becuase their actions don’t match with their promises they pre on innocent business owners I will never recommend this company to no one they don’t keep their promise they scam you

                      This comment refers to an earlier version of this review and may be outdated.

                      Eric Sager

                      Dear RA,

                      Thank you for your feedback. We pride ourselves in standing by our promises. Please give us a call at (888) 216-9619 or send us an email at feedback@bluevine.com so we can discuss your account in more detail.

                      Sincerely,
                      Eric Sager,
                      Chief Revenue Officer, BlueVine

                        This comment refers to an earlier version of this review and may be outdated.

                        Eric

                        I was originally a factoring client of bluevine and the experience was positive. They started to offer flex credit (creditline) and I started using that service, initially with good results. But over time, the Bluevine became completely unreliable and vague in their reasoning for not allowing credit or certain credit limits.I have been using Fundbox since, and without incident.

                        1

                          This comment refers to an earlier version of this review and may be outdated.

                          Eric Sager

                          Dear Eric,

                          Thank you for your feedback. We are sorry to hear that you became dissatisfied with our service. We would like to learn more about your experience. Our goal is to be transparent in working with our clients and to be clear about our underwriting policies. Your insights could help us find ways to improve our services. Please give us a call at (888) 216-9619 or send us an email at feedback@bluevine.com.

                          Sincerely,
                          Eric Sager,
                          Chief Revenue Officer, BlueVine

                            This comment refers to an earlier version of this review and may be outdated.

                            James Henton

                            I was really surprised to see bad reviews I went through the process before reading any reviews and found it extremely easy and efficient.credit line was available the day I applied I don’t have awesome credit and we have only been in business for 5 years. The rates are reasonable in comparison with other companies. I would highly recommend them especially if you’re using another company currently for cash flow gaps the rates are much better with this company.

                            5

                              This comment refers to an earlier version of this review and may be outdated.

                              Jeff Massicott

                              Very short minded process. They are absolutely no help for a seasonal business. Jan thru May I make 90% of my income. Oct thru Dec gets a little dry. I was requesting a short period credit line to help loosen the stress, but because last 3 months didn’t look so hot, I got denied. Told to retry in 6 months. Crazy!!! At that point I’ll probably get accepted based on last three months but then the future 6 months when I have to make the payments will be during my rough season!!! Makes no sense!!!

                              1

                                This comment refers to an earlier version of this review and may be outdated.

                                Derek

                                If your credit is not very high, don’t bother. They are just like every other bank. I’ve pumped over a million dollars through the business and all that with just one CC and only $1500 credit. Huge contracts in the pipeline and even attached LoI’s. Just received a standard “credit score too low” reply even though they say they consider other factors. Just a big time suck.

                                1

                                  This comment refers to an earlier version of this review and may be outdated.

                                  marvin

                                  Organization Name: N.FL.Concrete Flooring

                                  Derek my experience mirrored

                                  • Organization Name: N.FL.Concrete Flooring

                                  This comment refers to an earlier version of this review and may be outdated.

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