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Upstart Review

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Upstart Review

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Date Established
San Carlos, CA
Jason Vissers

Jason Vissers

Jason Vissers is a writer and cereal chef from San Diego. He graduated with a Political Science degree from San Diego State University in 2001. He's been writing about website builders, crowdfunding sites, online lenders, and credit cards for Merchant Maverick since 2015. Additionally, Jason can't eat raisins.
Jason Vissers

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    Christopher Scott

    Organization Name: Jordan Lane Automart

    I’d like to know how to start the process of applying for a loan. It’s not very clear how to get started. Thanks Chris Scott

    • Organization Name: Jordan Lane Automart

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Christopher,

    You can start by clicking the “visit site” button on the review, scroll to the bottom of the page and click “Get started”. Hope that helps!

      This comment refers to an earlier version of this review and may be outdated.

      J. W.

      Don’t be fooled by the positive reviews. I applied for a loan, and the process was absolutely ridiculous. I ended up withdrawing my application because I felt that I was being taken for a ride. First of all, the process started out ok, and the documents they needed were pretty standard, For example, FICO score/credit report, Bank statements, Employment status & check stubs, Govt issued ID. Phone verification, etc” after I submitted everything, I got this notification “Congratulations, you’re on your way to financial fitness! Thank you for updating your documents and completing the verification call. We’ve received your files and will review and get back to you in 3-5 business days” Well, that didn’t happen! 3-5 business days turned into 7 days, and then 9 days, and finally at the 11th hour — Day 14– (my quoted interest rate was due to expire the following day), they bombarded my inbox with a series of STRANGE requests. All of a sudden they needed a Video of myself holding my driver’s licence next to my chin stating my name, D.O.B and the reason I “needed” this loan, and a verbal agreement stating that I will re-pay this loan…. Weird and yes, demoralizing. Then, they required a ” Certificate of Naturalization” I don’t have a clue as to what that is? I’m a U.S born citizen…. and then the final request was that I had to create a brand new email account ( I wasn’t permitted to use my existing one they had on file) and it was required that I had to use my “Unique” name in the actual email address. What does that even mean? Everything felt very wrong at that point. after all of that, I immediately got cold feet and withdrew my application.


        This comment refers to an earlier version of this review and may be outdated.


        I’m glad I read your review. I thought their process was crazy and I thought I was the only one. I don’t know how much more perfect picture of my diploma I can get for them.

          This comment refers to an earlier version of this review and may be outdated.


          This company is a joke! All the representatives don’t know what’s going on, the process takes 10 plus days and they are way behind the times. They will ask you for documents and after you supply them with exactly what they asked for then they will ask for something else, it’s never ending. DONT WASTE YOUR TIME WITH UPSTART!!!
          Your better off with Prosper or Lending Club!!

            This comment refers to an earlier version of this review and may be outdated.

            James Horn

            They are horrible slow, its been over 10 days and I still haven’t gotten a response from upstart. I applied with OneMain Financial and received a response the same day. If you’re in need of something fast wouldn’t recommend them to anyone. I’ve called multiple times and all of the reps tell me the exact same thing which is nothing at all.


              This comment refers to an earlier version of this review and may be outdated.

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