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Erica Seppala

Editor & Senior Staff Writer

6+ Years At Merchant Maverick

Education: AA Liberal Studies, Limestone University

Erica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader’s Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.

Merchant Maverick Archives for Erica Seppala | Page 5

3cx logo

3CX Review

If you’re looking for an all-in-one communications solution, 3CX may not be the best choice (instead, consider checking out some of the best business phone systems). With 3CX, you’ll have to source your own equipment (or use one of its apps for softphone options), find a SIP provider, and get your system set up and configured.

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Dec 13, 2024 Filed under: VoIP Systems
ring central logo

RingCentral Review

As far as business VoIP goes, RingCentral checks all of the boxes for everything you’d want in a phone system. Its loaded with features, offers great security to protect your data, has numerous support options, and can hook you up with the equipment you need for systems of all sizes. To top it off, it’s all available at a competitive price.

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Dec 13, 2024 Filed under: VoIP Systems
zoom phone logo

Zoom Phone Review

Zoom Phone is a cloud-based phone system that integrates voice, chat, video, and collaboration. This VoIP phone system provides secure and reliable communications between team members and customers.

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Apr 10, 2025 Filed under: VoIP Systems
Entrepreneur making a VoIP call

40 Best VoIP Features For Your Business Phone System

You can start with our list of the best business VoIP phone systems. Check out reviews and providers’ websites, but don’t be afraid to reach out directly to any companies that pique your interest to find out about features that are popular in your industry. At the same time, remember that sales reps may try to sell you on something you don’t need, so keep your list from earlier in mind.

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Aug 7, 2024 Filed under: Small Business, VoIP
Business woman on the phone using VoIP

Top 12 Signs Your Business Needs A New Phone System

Before signing up with a new provider, make sure to research your options. Start off by understanding the different types of phone systems. Business VoIP is a popular option that provides reliable, hassle-free service at an affordable cost.

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Aug 7, 2024 Filed under: VoIP
Business woman using VoIP

How VoIP Can Revolutionize Small Businesses

Old phone infrastructure is also becoming obsolete and will likely be completely phased out in the near future. Instead of waiting until you have to change your service, get a head start by exploring your options now. Start with our list of the best VoIP phone systems to find the right service for your business. Good luck!

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Aug 7, 2024 Filed under: Small Business, VoIP
Business woman using VoIP

How Does VoIP Work?

Voice over Internet Protocol (VoIP) is growing in popularity, as more individuals and businesses are seeing its benefits over traditional landline phone service. But unless you’re well-versed in telephony, you probably don’t understand how VoIP works — until now.

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Aug 7, 2024 Filed under: Small Business, VoIP