Signing up for a virtual phone line only takes a little of your time and research. Here's how to get connected in a few quick steps.
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Upgrading your business phone system is easy if you sign up for a virtual phone line. You don’t need expensive equipment, technician appointments, or a large sum of money to get started.
All that’s required to get a virtual phone line for business is a little bit of time and research. In this post, we’ll walk you through a few simple steps to help you get started.
How To Get A Virtual Phone Line For Your Business
You could be talking on your new phone line just minutes after signing up by simply following these six easy steps.
Step 1: Have A Reliable Internet Connection
A virtual phone line uses the internet to connect callers, so the first step is to make sure you have a reliable internet connection.
If you don’t have high-speed internet at your business, research local providers in your area. If you do have internet service, you want to ensure you have a stable, reliable connection. Run speed tests, upgrade outdated modems and routers, and talk to your current provider to upgrade your plan if necessary.
Don’t overlook this step, as failing to optimize your internet could result in dropped calls and decreased call quality when using your virtual line.
Step 2: Research VoIP Providers
Once you have your internet connection up to speed, it’s time to sign up for Voice over Internet Protocol (or simply, VoIP). VoIP is technology that allows you to send and receive calls using the internet. In other words, it’s what powers your virtual phone line.
You won’t find any shortage of providers, but you should have an idea of how to choose the best VoIP provider. Read reviews, ask questions, and try out free trials before signing up to find the right option for your business. Get started with our list of the best VoIP phone systems, which features reputable options for any business.
We’ll also mention that there are providers that offer free virtual phone lines. However, we’ve found these options to lack the features and quality of providers that charge a monthly fee for services. In most cases, a free virtual phone line won’t be sufficient for your business.
Step 3: Pick Your Plan
After you’ve researched providers, it’s time to pick your plan. Before jumping in, set a reasonable budget for your business.
Don’t just jump to the least expensive plan in an effort to save money. Make sure that any plan you choose has the VoIP features that are most beneficial to your business (or can be included as an add-on).
On the other hand, don’t just sign up for the most expensive plan just because it has the most features. If you aren’t going to use all of these features, you’re simply overpaying. This is why it’s important to list out your must-have features (as well as some nice-to-haves, if you choose) to find the best plan that fits within your budget.
Step 4: Select Add-On Features
In addition to your plan, add-on features may also be available for purchase. This could include things like advanced features, reporting and analytics, additional users, toll-free numbers, or international calling options.
If you’re unsure about something (such as how many users or lines you need), you don’t have to include these add-ons now. They will be easier to add later, and you don’t risk paying for something you won’t use.
Step 5: Pick Your Phone Number
With most providers, you’ll be able to select your business phone number. You can opt for a local number or you can choose a number in a different area code, a toll-free number, or a vanity number.
Once you’ve selected your plan, add-ons, and phone number, you’ll need to provide information such as your name, business name, address, and contact info. Depending on factors such as your carrier’s policies and your credit profile, you may be required to pay a deposit.
Step 6: Set Up Your New Phone Line
After signing up, your new virtual phone line should be ready to use. At this point, you can log into your online account or download your carrier’s app to set up and configure your line and associated settings.
The beauty of a virtual phone line is that you don’t need traditional phone equipment. However, you may opt to use existing IP phones or analog phones with adapters. Your VoIP provider may also sell equipment, or you can shop from a retailer that carries VoIP hardware and equipment.
If you don’t need equipment, you can simply download an app on your desktop computer, laptop, tablet, or smartphone. Through this app, you’ll be able to make and receive calls and use the other features available in your plan.
While the process of setting up your phone line is generally pretty straightforward, you can contact your carrier if you need assistance or take advantage of any online resources and tutorials to get started.