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Discover how to use POS reports to monitor sales, manage employees, and optimize your business for long-term success.
Erica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.
WRITTEN & RESEARCHED BY
Erica SeppalaErica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.
Editor & Senior Staff Writer
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Matt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.
REVIEWED BY
Matt ShermanMatt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.
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Key Takeaways
POS reports turn your daily sales data into insights that guide smarter staffing, inventory, and marketing decisions.
The most important POS reports track sales, payments, employees, inventory, and customer behavior.
Strong reporting is non-negotiable. The best POS systems combine powerful analytics with the flexibility to fit your business.
POS reporting is one of the most important tools built into modern point of sale systems. The best POS platforms help your business run efficiently by turning sales data into actionable insights.
But not all systems include the same level of reporting. If deep insights matter to you, it’s worth knowing exactly what your system offers. Here’s what you need to know about POS reporting.
POS reporting compiles the data your system collects into clear, actionable summaries. This data covers everything from item sales and payment types to employee activity.
Modern POS reports reveal key trends, like your top-selling products or busiest hours, so you can make smarter decisions about staffing, inventory, and promotions.
How Does POS Reporting Work?
Modern POS systems do far more than just ring up sales. They act as the central hub for your entire business.
Whether your POS is cloud-based or locally installed, it automatically collects data every day from across your operation.
Data Collected
What It Includes
Sales
Item sales, transaction totals, payment types
Inventory
Stock counts, reorder levels, and product movement
Employees
Time punches, performance, and sales per staff member
Registers/Terminals
Drawer openings, balances, and cash tracking
Online Activity
eCommerce orders, reviews, and marketing results
All this data feeds into your POS’s reporting engine, giving you clear, automated insights you can view wherever you manage your business, whether it’s on your terminal, through a web dashboard, or in a mobile app.
The 5 Essential POS Reports Every Business Needs
POS reports turn your daily transactions into actionable insights. The best systems automatically track data across sales, payments, staff, inventory, and customers, giving you a full view of your business performance.
Sales Reports
Your POS sales report is the foundation for every business insight. It shows your profits, peak hours, and which products are driving revenue (or dragging it down).
Key metrics to track:
Best and worst-selling items
Sales by day, department, or employee
Online vs. in-store sales
Most returned items
Gross profits by week, month, or year
Payment Reports
Payment reports track how money moves through your business — from cash to cards to tips.
What to look for:
Payment types (credit, cash, mobile, etc.)
Refunds, voids, and discounts
Taxes and gratuities
Employee payouts
Cash drawer events
Use these reports to spot irregularities, prevent theft, and understand how your customers prefer to pay.
Employee Reports
POS employee reports help you measure productivity without micromanaging.
Useful insights include:
Hours worked and shift reports
Sales by employee or team
Till counts and commissions
Profitability per employee
Even if your POS doesn’t include full employee management, many systems integrate with scheduling or payroll apps to fill the gap.
Inventory Reports
Inventory reports help you stay on top of what’s in stock and what’s running low.
Essential reports include:
Reorder and low-stock alerts
Inventory value summaries
Ingredient-level reports (for restaurants)
Real-time tracking across locations
With strong inventory reporting, you can avoid outages, waste, and overbuying.
Customer Reports
Customer reports show who’s buying, what they like, and how often they return.
Standard POS customer data includes:
Top customers and total spend
Purchase and return history
Contact details and loyalty balances
Some systems include built-in CRM tools, while others integrate with external marketing or loyalty software to deepen insights.
The Bottom Line On POS Reporting
Nearly every modern POS system includes some level of reporting, and if it doesn’t, that’s a red flag. Strong reporting isn’t optional; it’s how you stay on top of your sales, employees, and customer activity.
If your business needs industry-specific tools — like bar tabs, appointment scheduling, or multi-location inventory — don’t compromise on analytics to get them. The best POS systems combine robust reporting with the flexibility to fit your exact workflow.
Choose a POS that gives you full visibility into your operations and helps you make smarter, data-driven decisions every day.
Erica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.
View Erica Seppala's professional experience on LinkedIn.
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We Recommend Square POS For Your Business 🏆User-friendly & feature-rich point of sale system with affordable pricing.Square POS is an intuitive and simple point of sale platform. It offers customizable tools and a variety of add-ons to fit your business needs and reach your goals.Get StartedNo credit card required