Pros
- Borrower qualifications are lower than going through banks
- Few extra fees
- The application process is fast and easy
- Multiple avenues of customer support
Cons
- Potentially high origination fees
- Low borrowing amounts
- Rates can be expensive
What Is LendingPoint?
LendingPoint is an online lender that specializes in lending to consumers who have less-than-perfect credit scores.
LendingPoint loans are considered personal loans, but they can be used for entrepreneurial purposes. As a rule of thumb, it’s not a good idea to mix personal and business finances. As such, personal loans are mainly suited to entrepreneurs with a business concept, startups, or very young businesses.
If you are in one of those situations and you need a small amount of cash to launch your business, you might consider applying for a LendingPoint personal loan. The application is easy, customer service is communicative, and the lender has a very positive reputation online.
On the other hand, entrepreneurs with higher credit scores or merchants with established businesses will want to look elsewhere for funds. Conversely, if you don’t quite meet LendingPoint’s eligibility standards, check out some other startup loans for bad credit.
Interested in learning more? Read on for the details!
Services Offered By LendingPoint
LendingPoint offers personal installment loans. Installment loans are the archetypical loan. You receive a lump sum from your lender, minus any origination fees. You then, over an agreed period called the term, pay the loan (plus accumulated interest) back in regular installments.
LendingPoint doesn’t offer any loan products specifically tailored to businesses. Accordingly, we’re giving it a 2.7/5 star rating for this category.
Borrower Qualifications
These are the requirements for getting a LendingPoint loan:
Time In Business: |
N/A |
Credit Score: |
Undisclosed |
Revenue: |
$35,000 in personal income |
Because LendingPoint offers loans based on the strength of your personal (not business) creditworthiness, the lender does not require a certain time in business or annual business revenue. In addition to the requirements listed above, you must also:
- Be at least 18 years of age
- Have an eligible ID and SSN
- Have a verifiable bank account
If you meet all of the above requirements, you have a good chance of being approved for a LendingPoint loan. Approval is not guaranteed, however. In addition to the above, LendingPoint considers the following factors:
- Job history
- Income
- Financial history
- Credit behavior
Finally, LendingPoint does not currently lend to residents of Nevada or West Virginia.
LendingPoint Rates & Fees
These are the rates and fees for LendingPoint’s loans.
Borrowing Amount: |
$1,000 - $36,500 |
Term Length: |
2 - 6 years |
Origination Fee: |
0% - 10% |
APR: |
7.99% - 35.99% |
Collateral: |
None |
LendingPoint offers traditional term loans, which means you receive the funds in one lump sum and repay in fixed payments over a set period.
Unlike most lenders, LendingPoint adds the cost of the origination fee to your total borrowing amount. For example, if you have an origination fee of 5% and are borrowing $10,000, you will receive the full $10,000, but you will repay a total of $10,500. You can, however, request that it be deducted from your disbursement if you prefer.
Aside from the origination fee and potential late fees, LendingPoint does not charge extra fees. You will not be charged a penalty for paying your loan early.
For LendingPoint, it all adds up to a strong 4.6/5 rating in this category.
LendingPoint Application Process
LendingPoint offers an application via its website.
First, the company asks for the amount you are looking to borrow and its intended purpose. You will also need to provide some basic information about yourself, such as your name, contact information, some self-reported financial information, and the last four digits of your social security number.
At this point, LendingPoint may do a soft pull of your credit, but this will not affect your credit score.
The estimated loan offer is sent to you just a few minutes after your initial application, which details the rates and fees you are eligible for. You might have a couple of offers to choose from at this stage.
Once you choose your offer, LendingPoint will ask for some more documentation:
- Proof of employment and income
- All pages of your most recent bank statement
- A voided check
- Current driver’s license or government/state-issued ID
This is the point at which LendingPoint will conduct a hard credit inquiry.
According to customer reviews, if you have all your documentation in order and ready to go, the process will likely be quick and easy. It may only take a few hours (generally 24 or fewer) after LendingPoint receives and verifies your documentation until you receive the final underwriting review and loan approval. However, if your paperwork is not in order, you may be in for a longer process.
LendingPoint allows only one loan at a time per borrower. If you want to take out an additional loan with them, you’ll have to wait until that first loan is paid off.
LendingPoint Sales & Advertising Transparency
Most loan and eligibility information is easily found on LendingPoint’s website. The one quibble I have here is that I was unable to find the minimum credit score required for a loan on LendingPoint’s page. Instead, I found that information on LendingTree’s website (LendingTree is a loan aggregator that partners with LendingPoint and other lenders).
However, overall, LendingPoint is transparent throughout the whole loan process. It’s pretty easy to figure out what paperwork you need and what the process will be. You shouldn’t encounter any surprises.
LendingPoint Customer Service & Technical Support
LendingPoint advertises 24/7 customer support via email or phone. You won’t get a dedicated support representative, however.
Although a few users express frustration due to slow communication, the majority of reviewers report positive experiences with LendingPoint’s customer service. Accordingly, we’re giving LendingPoint decent marks in this section.
LendingPoint Customer Service |
Availability |
Phone Support |
|
Email Support |
|
Support Tickets |
|
Live Chat |
|
Dedicated Support Representative |
|
Knowledge Base or Help Center |
|
Videos & Tutorials |
|
Company Blog |
|
Social Media |
|
LendingPoint Reviews From Users
LendingPoint has customer reviews on Trustpilot, Credit Karma, and its Facebook page. It’s also accredited with the BBB and has an A+ rating. Plus, there are a few reports on the Consumer Financial Protection Bureau (CFPB) website. Overall, reviews trend on the positive side. However, a few customers report negative experiences.
Negative LendingPoint Reviews & Complaints
- Rejections: Some customers were frustrated to learn that their application was rejected, even if they met the credit score requirements or got partway through the application process. As stated above, LendingPoint looks at many factors in addition to your credit score and, unfortunately, cannot accept every applicant.
- High Interest & Fees: Some reviewers expressed disappointment that their interest rate or origination fee was higher than they’d like. However, many acknowledge that, due to their low credit score, they probably wouldn’t be able to get better rates from other lenders. (That said, because each lender calculates risk differently, there is a chance you would qualify for lower rates elsewhere. See the Final Verdict for more information.)
- Difficulty Making Payments: A few customers expressed frustration regarding repayments, whether they couldn’t make payments online, couldn’t make early payments, or something else.
Most of the complaints (such as rejections and high interest rates) are problems with the loan industry at large. It’s also worth noting that LendingPoint is quick to comment on negative reviews, admit fault when necessary, and fix problems when possible.
Compare LendingPoint to other personal lenders:
Positive LendingPoint Reviews & Testimonials
LendingPoint customer reviews are overall positive on all review sites. Currently, the lender has an aggregated rating of 4.7 out of 5 on Trustpilot with over 8,500 reviews.
Customers generally cite these as high points of working with LendingPoint:
- A fast and easy application process
- Excellent customer service
- Lends to customers with (relatively) low credit scores
Final Verdict: Is LendingPoint Worth It?
It’s clear that LendingPoint provides a useful service to consumers. Although it’s not the only lender to offer loans to customers with less than perfect credit, its focus on those consumers, combined with its high-quality customer service, means that this lender is a useful tool for people without the best credit profiles.
In terms of startup funds, LendingPoint could be useful, but its narrow focus means that this source of funding will only work for a very small number of entrepreneurs. If you happen to fit this lender’s target customer profile, it may be worth applying. However, if you have a higher credit score, check out your other options for top small business loans.
Even if you have a relatively low credit score, it may be worth getting quotes from other lenders. Each lender has their own way of calculating risk, so there’s a chance you’ll be able to get a better rate elsewhere.
Business Loan & Funding Products Review Methodology
Merchant Maverick has been researching and reviewing business lenders since 2015. Our writers have tested over a hundred different funding products, including traditional term loans, online loans, lines of credit, start-up loans, merchant cash advances, and equipment financing. In each review, we evaluate rates and fees, services, eligibility requirements, application process, sales and advertising transparency, customer service, and user reviews.
Weighted Rating Breakdown
Rates & Fees 20%
Services 20%
Eligibility Requirements 20%
Application 15%
Sales & Advertising Transparency 10%
Customer Service 10%
User Reviews 5%
Read more about how we rate business loans and funding products.
When comparing different lenders and loan products, we consider many data points, including the ease and transparency of the application process, interest rates, repayment structure, sales ethics, time to funding, revenue and time in business qualifications, and credit score requirements. Our lists of the best funding products include only those we’ve deemed worthwhile from multiple vantage points, and often share qualities such as widespread accessibility across fifty states, low rates, flexible requirements, and competitive borrowing amounts.
We spend an average of 10-15 hours researching and updating each one of our lists, making sure the loans and funding products included meet our internal standards for quality and reputation.
To learn more about how we score our reviews, see our