Signing up with Mercury gives you more than just access to business banking.¹ It also offers built-in bill pay at no additional cost.
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| Total Rating | 3.7 |
|---|---|
| Pricing4.3 | |
| Ease Of Use4.8 | |
| Features1.6 | |
| Customer Service4.8 | |
| User Reviews4.1 | |
Table of Contents
Mercury is a fintech company that has become popular with startup businesses for online business checking and savings accounts,¹ even earning it a spot on our list of best online business bank accounts. When you sign up for Mercury, you also get access to bill pay, invoicing, and other great features — all at no cost.
Mercury makes it easy to pay vendors, track finances, manage expenses, and send invoices from one platform. It won’t cover all of your accounting needs in most cases, but these built-in features are great to have, especially if your business needs a business checking account with no surprise fees.
| Pricing4.3 |
|---|
| Software Plans 4.2 |
| Pricing Transparency 5.0 |
| Pricing Customization 4.0 |
Mercury has three monthly plans for its accounts, all of which include Bill Pay.
| Mercury Bill Pay Plans | Price | When To Use |
|---|---|---|
| Mercury | $0/month | If you need business banking with unlimited bill pay and invoice generation |
| Mercury Plus | $35/month | If you need automations like recurring invoices |
| Mercury Pro | $350/month | If you want free ACH debits and reimbursements for up to 250 users per month |
The standard Mercury account will cover the needs of most customers, as it includes the following:
The paid plans add recurring invoices, branded invoices, ACH debits, and additional user reimbursements. The Pro plan also includes a NetSuite integration, free ACH debits, and a dedicated relationship manager.
On all plans, you can add on additional reimbursements for $5 per month per active user.
| Ease Of Use4.8 |
|---|
| Initial Setup 5.0 |
| Software Reliability 5.0 |
| Everyday Use 5.0 |
| Integrations 3.0 |
Mercury’s platform is intuitive and easy to navigate. Your Mercury account can be accessed through the web or its apps for iOS or Android devices.
Mercury allows you to drag and drop, upload, or email your bills. Mercury automatically extracts the information, eliminating time-consuming data entry while reducing errors.
With Mercury Bill Pay, you can set payment controls, schedule bill payments, and select how your bill is paid (ACH, international or domestic wire transfer, or check). Recurring payments can also be set up.
From the platform, you can also view and categorize transactions, set up and manage employee cards, submit and approve expenses, and more. Mercury offers a free interactive demo that you can use to get hands-on with the platform before signing up.
Mercury integrates with Xero and QuickBooks on all plans. If you subscribe to Mercury Pro, you can also integrate with NetSuite. A Slack integration is also available that allows you to view balances and approve payments right within Slack. API is available for developers.
| Features1.6 |
|---|
| Invoicing Basics 1.3 |
| Invoice Automations 2.0 |
| Inventory 1.0 |
| Currency & Languages 0.0 |
| Time Tracking 0.0 |
| Reporting 3.0 |
| Accounting & Bookkeeping 4.0 |
Mercury offers a neat set of tools built into its platform that you won’t find with most other fintech companies or traditional banks.
| Mercury Bill Pay Features | Availability |
|---|---|
| Customizable Invoices | |
| Estimates | |
| Client Portal | |
| Contact Management | |
| Expense Tracking | |
| Multilingual Invoicing | |
| Invoice Scheduling | |
| Automatic Invoice Reminders | |
| Inventory | |
| Time Tracking | |
| Project Management | |
| Sales Tax Support | |
| Payment Gateway Integrations | |
| Number Of Reports |
Here’s a more in-depth view of the features available through Mercury.
Paying bills with Mercury is easy, from adding vendors to scheduling payments. Here’s what to expect from Mercury Bill Pay.
Mercury doesn’t have the most advanced invoicing, but what it lacks in features and customizations, it makes up for in simplicity and ease of use.
Being able to create professional invoices in the same place you manage your other banking tasks is very convenient — and doesn’t require you to sign up and pay for invoicing software or apps.
Mercury’s contact management feature is simple. You can add customer info like names, email addresses, and mailing addresses before paying bills or sending invoices.
| Customer Service4.8 |
|---|
| Personal Support 4.8 |
| Self-Service 4.8 |
Mercury offers a number of ways to get in touch.
| Mercury Bill Pay Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | Mercury Pro or $10M+ account balance |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
If you subscribe to Mercury Pro or have balances of $10 million or more, you’ll have a dedicated relationship manager.
Mercury does offer a few additional resources for the help you need, including a company blog, YouTube videos, and profiles on X/Twitter, LinkedIn, and Instagram.
Customers seem pleased overall with the quality of support they receive from Mercury. However, there are a few complaints regarding slow responses.
| User Reviews4.1 |
|---|
| User Feedback 4.0 |
| Review Site Aggregate 4.1 |
Mercury receives mostly positive reviews online, although there are some complaints. One thing worth noting is that most of the complaints are centered on banking services and don’t specifically address Mercury Bill Pay.
Mercury is not accredited by the BBB, but it holds an A+ rating. On Trustpilot, Mercury receives a score of 4 out of 5 stars (based on 1,500+ reviews).
Security measures are in place to protect your personal data and accounts. Some of the security features Mercury offers include:
Overall, Mercury Bill Pay receives a score of 3.7 out of 5. While this may not seem promising on the surface, remember that Mercury is primarily known for its banking¹ services with accounting features like bill pay and invoicing mixed in. Combined, that makes for a pretty great product.
While you shouldn’t sign up for Mercury solely for Bill Pay, it’s a great option if you need business checking and savings accounts. When integrated with QuickBooks, Xero, or NetSuite, it’s an even more powerful tool for your business. With its IO business credit cards,² it’s also a great way to manage employee spending and simplify reimbursements — all while earning cash-back rewards.
If you’re looking for robust accounting software, we recommend looking elsewhere, starting with our list of the best accounting software for small businesses. However, if you want a platform that combines business banking, bill payments, and expense management, Mercury is worth a look.
We spend hours researching and evaluating invoicing software that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.
When rating invoicing software, we use a 35-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether additional accounting features are available, the cost and quality of each pricing plan, the number of extra fees, and the availability of a free trial.
Learn more about how we rate invoicing software.
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Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
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