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Podia Review

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Podia Review

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Date Established
2014
Location
New York, NY
Jason Vissers

Jason Vissers

Jason Vissers is a writer and cereal chef from San Diego. He graduated with a Political Science degree from San Diego State University in 2001. He's been writing about website builders, crowdfunding sites, online lenders, and credit cards for Merchant Maverick since 2015. Additionally, Jason can't eat raisins.
Jason Vissers



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2 Comments

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    Megan

    Podia may look promising, but its customer service is NOT attuned to the needs of small business customers. I briefly experimented with Podia, missed that it billed my account last year, then discovered it billed me this year for my annual renewal date.Despite the fact that I didn’t use the platform at all last year, customer service was unmoveable in refunding my annual fee for the year ahead.This is way beneath industry standard, especially for a $390 annual payment (woof) for a small business that isn’t using the software. As a low marginal-cost tech-based platform, this choice really screws the customer — so stay far away, lest you make the same mistake I did and find no courtesy whatsoever from this business.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Ngee Key

      Hi Megan,

      Thanks for sharing your insights about Podia.
      I was evaluating this platform and almost going to confirm it until I read your comment.
      Besides the horrible customer service, is there other things I should be of concern about?

        This comment refers to an earlier version of this review and may be outdated.

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