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SmartBiz Review

While the application process might be lengthy, SmartBiz is a fantastic resource for eligible merchants looking for a low-cost, long-term loan.

    Erica Seppala
  • UPDATED

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Erica Seppala

Erica Seppala

Expert Analyst & Reviewer at Merchant Maverick
An expert in accounting, finance, and point of sale, Erica has been researching and writing about all things small-business since 2018. Erica's insights into personal and business finance have been cited in numerous publications, including MSN, Real Simple, and Reader's Digest. She is a graduate of Limestone College.
Erica Seppala
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see SmartBiz for yourself.

The Merchant Maverick Seal of Approval 🏆

SmartBiz


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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see SmartBiz for yourself.

Sources

To learn more about how we score our reviews, see our Business Loan Rating Criteria.

16 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    George Green

    Organization Name: Not2taxing, Inc

    Horrible experience with Smartbiz.Made two applications for clients with them Applications were both marked 100% complete on March 24, 2021.Both my clients waited and waited for funding which never happened.Sent several emails and called without response until May 31st deadline had passed.Gave bogus response and said to apply with another lender. That was a dumb suggestion since the SBA was out of money and application process had passed.Filed complaints with the SBA and still waiting for response/comment from SBAWould not recommend Smartbiz to give 4 quarters for a dollar.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Angel’s beauty

    Organization Name: Angel’s beauty

    This is Horrible customer service I started my Business back in 2017 I put my self debt this business is my baby I am about to lose everything I work for I put in for the first draw April 2021 and still have not Heard anything I have sent dozens of emails thanks smart biz for the help

    1

    This comment refers to an earlier version of this review and may be outdated.

    Ronald Hayward

    Organization Name: Opiate Awareness Institute

    After waiting for our non-profit’s second draw PPP for months, SmartBiz is now going to tell our nationally known non-profit that they are trashing our application because they “cannot verify” our identity. REALLY?They made no effort to ask for anything after claiming they had everything they needed. Sent me emails to be patient, but never requested an iota of additional information.And now PPP’s have run out. We will be litigating the funds out of that worthless company for their arrogance and lack of consideration. What a piece of…Captain Ron Hayward, PresidentOpiate Awareness InstituteFederal SAM Contractor & State of Florida Contractors

    1

    This comment refers to an earlier version of this review and may be outdated.

    Ben

    Organization Name: Big Water Brewery

    They did the same thing to my business, that is, they claimed that they could not verify my identity. I’ve been the sole proprietor of my brewery for 6 years. Really?!

    This comment refers to an earlier version of this review and may be outdated.

    Ryan

    Very bad company! Not funded!

    This comment refers to an earlier version of this review and may be outdated.

    Jeffery Skaggs

    Organization Name: Raw studios

    Yeah I applied back in March and I got approved and all that stuff and says I was funded even on the SBA PPP web database it says that I was founded on March 5th 2021 but I still haven’t received no funds and I’m still trying to get in contact with smartbiz still can it’s a freaking joke

    This comment refers to an earlier version of this review and may be outdated.

    Rolanda

    Organization Name: Sba

    So if my funds was sent back from my bank because I didn’t put my middle initial how do I go about getting my money sent back

    This comment refers to an earlier version of this review and may be outdated.

    Ed

    Organization Name: wvpk

    I waiting for more than one month, funding is approved. No phone and no email reply.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Johnetta Cornish

    Organization Name: Tutoring

    I really would like to find out why once you go into review you be in there so long. I have been in review for two weeks.

    This comment refers to an earlier version of this review and may be outdated.

    Jessica Dinsmore

    Hi Johnetta,

    I can’t say for sure, but the time from application to funding can take anywhere between one week and three months, depending on the loan product, the speed at which you provide the necessary documents, and other factors. Hopefully, you’ll start moving along in the process. Best wishes!

    This comment refers to an earlier version of this review and may be outdated.

    Diego gonzalez

    Organization Name: Aroma Fusion llc

    No response any way emails and never phone the worst customer service very very bad i think at least i need response i send more that 10 emails and still no response i very disappointed…Please don’t apply here

    1

    This comment refers to an earlier version of this review and may be outdated.

    Ray Cramer

    Spent almost two weeks going through paper work and filling out financial forms just to get their rejection letter, what a waste of time jumping through their hoops. We would have made much better progress dealing with another company. Thank SmartBiz for wasting my time!

    1

    This comment refers to an earlier version of this review and may be outdated.

    Rafi yousif

    Be aware, their process is not any better than applying at the banks, as soon as they get you to the website its endless, they requirements keeps coming up. I have been asked by my case manager to provide him with the profit and lose statement and sure did on Nov 28. and its been 2 weeks and had two days off in order to get all the documents they need. and he kept asking for more and more documents to provide, after all that two weeks after submitting the profit and lose he told me (OHH I’m sorry the profit and lose didn’t meet the initial requirements). DON’T WAIST YOUR TIME WITH THIIS COMPANY.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Jim Green

    Met all requirements and didn’t get approved. Thanks for the ding on my credit inquiry too.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Drew Brochet

    Have a current tax lien working out payments, but great cash flow to go along with killer interest on CC debt used to finance. Business 16 years, Revenue 650-700K. Any recommendations.

    This comment refers to an earlier version of this review and may be outdated.

    Bianca Crouse

    Hi Drew,

    Funding Circle and Lending Club sometimes work with businesses that have tax liens.

    Hope that helps!

    This comment refers to an earlier version of this review and may be outdated.

Comments are closed.

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