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Matt Sherman

Lead Staff Writer

Expertise: POS, Accounting, Payroll

Education: BA English, University of Oregon

Matt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.

Merchant Maverick Archives for Matt Sherman | Page 4

Comparing Square POS & Square For Restaurants

Square POS is free and packed with features that any business owner can benefit from. But if you run a food-service business, is Square For Restaurants, the premium iPad POS app, a better choice? Check out the key differences between these two Square offerings and see which is right for you!

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Mar 6, 2020 Filed under: Point of Sale

Harbortouch POS Review

Harbortouch has a decent interface and a feature-set that certainly checks the majority of boxes you would expect from a solid POS offering. If you can find a way to make sure that you’re getting the processing rate you’re promised and can negotiate out of some of the hidden fees, you might end up with a strong and affordable system.

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Dec 1, 2023 Filed under: POS System Reviews, Retail POS System Reviews

A Quick Guide To Square Customer Service

Square’s phone customer service hours are from 6 am to 6 pm Pacific time, Monday through Friday. Note that with higher paid subscription tiers, like Square for Restaurants Pro, you have access to Square’s phone support 24/7. Getting a human isn’t always simple, however, as the system will often try and funnel you through its live chat option. If you do have a very specific question and you are two-step verified, you can generally reach someone within a few minutes during business hours or opt to receive a call back. Square has also largely done away with its customer code system for receiving support.

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Apr 25, 2023 Filed under: Credit Card Processing

SwipeSimple Register Review (From Payment Depot)

Pros Low cost Included free from Payment Depot Incredibly easy to use Good customer service Offline mode Free card reader Cons Lack of integrations Limited backend Overview SwipeSimple (offered by Payment Depot) is one of the more unique POS products I’ve come across. For one, you can’t simply buy the product outright; you can only get […]

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Sep 27, 2023 Filed under: iPad POS System Reviews, POS System Reviews, Restaurant POS System Reviews, Retail POS System Reviews

Square Inventory Review

Very few, if any, free POS offerings will give you inventory features as easy to use or as robust as Square delivers. Its trademark functionality makes Square breeze to set up and use but, if your business has extensive or complicated inventory needs, you may need to spring for something a little more advanced.

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Sep 27, 2023 Filed under: Inventory Software Reviews, POS System Reviews