BILL Spend & Expense (formerly Divvy) Credit Card Review
This corporate card charges no annual fees and incentivizes early payments with flexible rewards, though foreign transaction fees may be too steep for some.
BILL Spend & Expense
Total Rating | 4.5 |
---|---|
Rewards & Perks | Good |
Pricing & Fees | Good |
Eligibility Requirements | Good |
Features | Excellent |
Customer Service | Excellent |
Rewards Rate
Up to 7X points on restaurantsUp to 5X points on hotels
Annual Fee
$0Business Size
Small-to-mid-sized businessesMust generally have $20K+ in the bank
BILL Spend & Expense At A Glance
- Corporate card program with up to 7x points on restaurant purchases and 5x points on hotels
- Spend management platform to control company expenses
- Integrates with BILL’s accounts payable automation services
Pros
- Flexible rewards scheme that matches bill payoff frequency
- Strong budget management features
- No annual or employee card fees
Cons
- Some rewards redemption options are lackluster
- Foreign transaction and late payment fees
- Lack of transparency regarding foreign transaction/late payment fees
Table of Contents
- What Is The BILL Spend & Expense Credit Card?
- BILL Spend & Expense Card Rewards & Perks
- BILL Spend & Expense Card Pricing & Fees
- BILL Spend & Expense Card Eligibility Requirements
- BILL Spend & Expense Features
- BILL Spend & Expense Customer Service
- BILL Spend & Expense Reviews
- Is The BILL Spend & Expense Card Safe?
- How Does BILL Spend & Expense Compare To Other Cards?
- Final Verdict: Is A BILL Spend & Expense Card Worth It?
- BILL Spend & Expense Corporate Card Review FAQs
What Is The BILL Spend & Expense Credit Card?
The BILL Spend & Expense card is offered as part of the BILL (formerly branded as Bill.com) expense management software platform. BILL’s Spend & Expense card was formerly known as Divvy prior to being acquired by BILL and has recently been renamed BILL Spend & Expense, though it largely retains the features of the Divvy credit card.
BILL Spend & Expense offers what is effectively a corporate credit card that comes with a unique rewards scheme and benefits package. Here’s what you’ll get:
- Corporate credit cards
- Spend management
- Expense management
- Accounts payable automation via BILL’s Accounts Payable and Accounts Receivable services
Note that while BILL’s corporate card program is similar to some financial services you might get from a bank, BILL itself is not a bank. Instead, the company partners with Cross River Bank to issue its corporate card.
Keep reading our full BILL Spend & Expense (formerly Divvy) business credit card review for all the details!
BILL Spend & Expense Card Rewards & Perks
BILL Spend & Expense offers a flexible rewards structure: When you pay off your statements more frequently, you’ll earn rewards at a faster clip. Three categories that earn bonus points: restaurants, hotels, and recurring software subscriptions. The amount these categories earn will depend on your payoff schedule.
Pay off your bill weekly, you’ll receive these earn rates for rewards:
- 7x points on restaurants
- 5x on hotels
- 2x on recurring software subscriptions
- 1.5x on everything else
For those set up to pay off statements twice a month, these are the earn rates:
- 4x points on restaurants
- 3x on hotels
- 1.75x on recurring software subscriptions
- 1x on everything else
If you choose a monthly payoff schedule, expect these earn rates:
- 2x points on restaurants and hotels
- 1.5x on recurring software subscriptions
- 1x on everything else
Rewards can be redeemed for travel, gift cards, statement credit, and cash back. Travel is the most lucrative redemption method at 1 cent per point redeemed, while the other redemption methods earn around a half-cent per point redeemed. We wish the non-travel rewards redemption options were a bit beefier.
Additionally, if you sign up for a BILL Accounts Payable and/or a BILL Accounts Receivable plan with your BILL Spend & Expense card, you’ll get a $500 statement credit after you spend $500 with your BILL card within 45 days of creating your account.
Note that BILL states that in order to keep any spending rewards you earn in a month, you must spend at least 30% of your credit line for that month. Additionally, any rewards points you’ve earned will be forfeited if any of the following occurs:
- You spend $0 with your BILL Spend & Expense card in any given month
- You default on a payment
- You’re no longer a BILL customer at the end of the initial 12-month period
- You spend less than $5,000 in each of the last three months of the initial period
BILL Spend & Expense Card Pricing & Fees
Fee | Cost |
---|---|
Annual Fee | N/A |
Account Fee | N/A |
Global ACH Fee | N/A |
Wire Transfer Fee | N/A |
Foreign Transaction Fee | 0.2%-0.9% |
Additional Cards Fee | N/A |
You won’t be charged any sort of upfront fees with BILL Spend & Expense, such as an account or annual fee or fees for additional employee cards. Instead, the company earns its money from interchange fees charged to merchants whenever someone makes a purchase on a BILL Spend & Expense card.
While BILL Spend & Expense doesn’t charge any upfront fees, frequent travelers should note that BILL does charge foreign transaction fees (per an email with Merchant Maverick). Here are the fees you’ll face:
- Cross Border Fees: 0.90% of total transaction volume when the account user is US-based and 0.20% when the account is Canada-based
- Currency Conversion Fees: 0.20% of total transaction volume regardless of where the account user is based
Additionally, late payments will incur a fee of 2.99% or $38, whichever is greater.
BILL does not publicly disclose its foreign transaction fees or late payment fees on its website. The lack of disclosure is unfortunate, and we’d prefer that the company publicly list these fees. That said, we appreciate that Divvy (prior to its acquisition by BILL) was transparent enough to disclose these fees to us. We also appreciate the fact that BILL Spend & Expense charges no annual fee, no ACH or wire transfer fee, and does not charge for additional employee cards.
Note that BILL’s AP automation services require a separate paid subscription. Depending on your plan type, BILL’s Accounts Payable and Accounts Receivable servcies sell for $45-55/month/user when purchased individually and $79/user/month when purchased together. Custom pricing is available for the Enterprise plan.
BILL Spend & Expense Card Eligibility Requirements
Requirement | Eligibility |
---|---|
Business Type | N/A |
Minimum Annual Income | Varies |
Credit Score | Good to very good |
Location | US-based |
Cash On Hand | Varies; must typically have $20,000+ in an active account |
Personal Guarantee |
Beyond requiring businesses to have a US bank account and a US EIN, BILL doesn’t publicly list what types of businesses are eligible to apply (beyond stating that the card suits small-to-mid-sized businesses). However, Divvy (prior to the BILL acquisition) let us know that accepts sole proprietors in addition to corporations and LLCs, so businesses of just about every type are eligible for the service. BILL also notes that an international company may sign up if at least one owner with 25% ownership or more is a US citizen or resident.
Note that unlike many corporate card programs, you must have at least good credit in order to qualify, though BILL states that it performs a soft credit inquiry on applicants, not a hard inquiry. This way, your credit score won’t be affected by the inquiry.
The other big hurdle to clear is that most applicants will need at least $20K in the bank in order to qualify. However, this amount can vary depending on your business specifics.
BILL Spend & Expense Features
According to BILL, you can “say goodbye to expense reports,” thanks to its automatic expense reporting features. Besides automatically collecting transaction details in real-time, BILL Spend & Expense also allows users to take pictures of receipts.
To help manage your company’s spending, BILL Spend & Expense enables you to set budgets by team, project, event, or any other category of your choosing. Included with these budgeting tools is the option to set employee spending limits — potentially limiting overspending. You can also view and edit your budgets in real-time over the web and on the company’s mobile apps.
Feature | Availability | Summary |
---|---|---|
Cards | Unlimited digital cards (and up to 100 physical cards) for employees | |
Card Controls | Set spending & budget limits and control card activity | |
Card Benefits | Standard Mastercard benefits, such as car rental insurance, MasterAssist medical services, and 24-hour support | |
Spend Tracking | Budgeting software with real-time insights into spending by department, team, project, or individual | |
Bill Payment | Bill payment is not included with BILL Spend & Expense. You’ll get this with a BILL Accounts Payable and/or Accounts Receivable plan, though this requires a separate paid subscription. | |
Mobile Apps | Access your account on the go on both iOS and Android devices |
The BILL Divvy Corporate Card also features a slew of other features, including:
- Sending & Receiving Funds: Through BILL’s interface, you’ll be able to send and receive cash at the push of a button.
- Accounting Integrations: BILL’s list of integrations includes QuickBooks Online, NetSuite, and Sage Intacct.
- Flexible Credit Line: BILL claims that your credit line will grow as your business grows.
- Credit Reporting: BILL reports your payment activity to the Small Business Financial Exchange, a nonprofit trade association focused on gathering and protecting small business payment data in the US. Additionally, BILL now reports your payment activity to Dun & Bradstreet as well.
- Security Features: BILL meets the Payment Card Industry Data Security Standard and incorporates security features like multi-factor authentication, Android fingerprint scanning, and Apple Touch/Face ID support for its mobile apps.
Payment Processing Times
Incoming Payment Method | Processing Time |
---|---|
ACH | 1-3 business days |
International ACH | Not disclosed |
Domestic Wire Transfer | Same day |
International Wire Transfer | 1-5 business days |
Check Deposit | N/A |
BILL Spend & Expense Customer Service
BILL Spend & Expense Support | Availability |
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Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
Based on the reviews we looked at on sites such as G2 and Capterra, BILL/Divvy provides quality customer service. Reviewers especially appreciate how knowledgeable the customer service reps are about the product and the quick response times. However, there are a few recent reports from customers complaining that the customer service is less personalized than it was before BILL acquired Divvy. However, on the whole, people are still pleased with the level of support they are given from the company.
BILL Spend & Expense Reviews
BILL Spend & Expense/Divvy has received solid reviews across the internet from customers, further reinforcing our impression that it offers a solid product. BILL Spend & Expense/Divvy scores 4.5/5 stars on G2 (based on over 1,000 reviews) and 4.7/5 stars on Capterra (based on over 400 reviews). On app stores, the company’s mobile app scores an average of 4.8/5 stars on the Apple App Store (out of 9,600+ total ratings) and 4.4/5 stars on the Google Play Store (out of 1,580+ total ratings).
BILL Spend & Expense certainly has a strong and supportive user base. However, its average scores lag slightly behind Ramp (in the Google Play store) and Brex, both of which offer competing products and services. That said, if you choose BILL Spend & Expense as your company’s corporate card and spend management provider, you should be in good hands per our research of the company’s customer reviews.
Negative BILL Spend & Expense Reviews & Complaints
- Buggy accounting integrations
- Rewards not being available until after one year
- Foreign transaction fees
- Difficult to receive personalized customer support
- No Xero integration
Positive BILL Spend & Expense Reviews
- Easy-to-set-up virtual cards
- Intuitive mobile app
- Convenient spend tracking tools
- Responsive customer support
Is The BILL Spend & Expense Card Safe?
BILL itself is not a bank, but it partners with banks for its financial services. In particular, Cross River Bank, an FDIC member, issues BILL’s corporate card. The card also uses the Visa network, which helps protect against fraud. These factors ultimately make working with BILL no less safe than working with a normal bank.
Additionally, BILL uses 256-bit Secure Socket Layer (SSL) encryption to protect customer data. BILL further claims that customer information is stored in secure data centers equipped with “state-of-the-art electronic surveillance and multi-factor access control systems.”
How Does BILL Spend & Expense Compare To Other Cards?
Let’s see how the BILL Divvy Corporate Card stacks up against a few other corporate credit card programs. In particular, Brex and Ramp offer similar corporate card and expense management platforms, so we’ll be exploring how these services compare with the BILL Divvy corporate card.
Final Verdict: Is A BILL Spend & Expense Card Worth It?
BILL Spend & Expense Review | |
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Business Size | Ideal for small-to-mid-sized businesses with 1-500 employees |
Rewards Rate | Up to 7X points on certain transactions |
Choose BILL Spend & Expense If You Need |
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BILL Spend & Expense is more than just a corporate card — it also provides some great expense management tools to help almost any business on the market. It boasts a rewards scheme that can save a fair bit of cash, tools to help streamline expenses, and a flexible credit line. Combine all this with a total lack of interest charged to card users, and this platform appears quite appealing.
While we hope BILL discloses the details of its foreign transaction fees on its website and offers a bit more value with its non-travel rewards redemption options, the company’s ability to accommodate a wide variety of business types and its relaxed eligibility requirements (relative to other corporate cards) means that BILL Spend & Expense earns an excellent 4.5 out of 5 star score.
If you decide that a traditional business credit card is a better fit for your business, check out the best business credit cards.
BILL Spend & Expense Corporate Card Review FAQs
The Merchant Maverick Seal of Approval 🏆
BILL Spend & Expense |
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see BILL Spend & Expense for yourself.
The Merchant Maverick Seal of Approval 🏆
BILL Spend & Expense |
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see BILL Spend & Expense for yourself.