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Harvest Review

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Harvest Review

  • 9 comments
  • Updated on:
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Date Established
2006
Location
New York, NY
Chelsea Krause

Chelsea Krause

Managing Editor - Accounting
Chelsea Krause is a writer who has specialized in accounting for over three years and is a QuickBooks Certified User. She has a BA in English & Creative Writing from George Fox University and studied at the University of Oxford as well. She has been quoted in Forbes and her work appears in Startup Nation, Small Business Bonfire, and Women on Business.
Chelsea Krause



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9 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Jim

    Organization Name: Whitetail Advisors

    Good interface. Great iPhone app for my people. Decent API to automate some tasks. My biggest compliant is that neither the reporting nor the invoicing make use of (or take into account) whether a time or expense item has been approved. It just throws all the hours in whether approved or not with no ability to filter out unapproved entries. This causes two issues: 1) it creates invoices with unapproved time and expense entries – that is very bad, and 2) once it does, it marks those entries as “billed” and locks them from editing by users. Because the entry wasn’t approved in the first place (and likely not submitted for approval by the user), the user that entered them are then prohibited from making changes to them. Big problem. So you’re stuck – you have to edit draft invoices to remove the unapproved entries – but how do you know which ones are unapproved? You’d think you could run a report – but you can’t, because report filtering or criteria don’t include the “approved” or “unapproved” status.

    3
    • Organization Name: Whitetail Advisors
    Alex

    Organization Name: Therefore

    My biggest beef with this software is the lack of permissions for Project Managers. Although they can create an invoice for a project they manage, they can only create them as a Draft invoice. Once an ‘admin’ reviews the draft and sends it out, the invoice disappears from view of the Project Manager. As any project manager will tell you, a big part of their job is managing the finances for their project. In Harvest they can’t do that and they can’t see the costs of their resources either. The only way around this is to give a PM full admin access to the entire Harvest account. I’ve had similar issues with customer support as others. It seems like their team is in maintenance mode and not willing to even look at bugs that they’re aware of. Now, even though there are some serious misses, overall, it’s a very handy tool for us to see the project budget/hours in one screen. This is the biggest plus for us. Coupled with Forecast, it’s even better. But, when you do that, it enters a price range that I believe wouldn’t really justify itself for many.

    3
    • Organization Name: Therefore

    This comment refers to an earlier version of this review and may be outdated.

    debbie campbell

    Organization Name: Resn

    The front end user interface is user-friendly but the reporting in Harvest is very limited. Trying get a simple Project Report with Project Name, start end dates, budget and expenses and total invoiced would seem a basic reporting requirement but is not available.

    When requests are put to support they answer “Unfortunately not available” and very little interest in looking at offering this basic function.

    If you are looking for a time tracking system and Harvest is on your list I would suggest you look closely at the reporting and invoicing functions and be sure they meet your requirements. This is a very weak part of the software with little response from Harvest to want to improve.

    • Organization Name: Resn

    This comment refers to an earlier version of this review and may be outdated.

    Steve

    Decent product but horrible customer support

    1

      This comment refers to an earlier version of this review and may be outdated.

      Tony

      Hi Katherine,

      If I have an established business with hundreds of clients and thousands of ongoing jobs, how difficult is it going to be to get the client and job info into the harvest drop down menus? How about a scheduler feature, is there anything you can recommend for scheduling jobs by project manager each day? Thanks so much….good info!

        This comment refers to an earlier version of this review and may be outdated.

        dave

        XAMPP version would be great !

          This comment refers to an earlier version of this review and may be outdated.

          Cody

          Re do your review! the numbers do not add up. Project Spent do not add up to invoices issued. When shown the problem, they try to rationalize it, instead of fixing it. right now I guarantee that you all have more on your PO’s then you billed for, and Harvest just cost you thousands of dollars because you stopped billing before you had to. Maybe they will fix this once more people complain, but I am almost sure most just assume somebody can do proper math…

            This comment refers to an earlier version of this review and may be outdated.

            Katherine Miller

            Hi Cody,

            Thanks for your post. I’ll check the project totals/individual invoice tallies on my next test of the software. Where precisely are you seeing the discrepancy?

            Cheers,
            Katherine

              This comment refers to an earlier version of this review and may be outdated.

              Katherine Miller

              Hi Cody,

              While testing this software before updating the review, I did take a look at project totals for discrepancies, but I wasn’t able to reproduce your issue. If you can give me any additional information on what triggered the problem, I’d be happy to go back and take a look.

              Best,
              Katherine

                This comment refers to an earlier version of this review and may be outdated.

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