Paylocity's software has HR capabilities, ample integrations, and well-designed mobile apps that are hard to beat if your mid-sized business needs a good payroll option.
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| Total Rating |
4.4 |
|---|---|
| Pricing1.8 | |
| Ease Of Use4.7 | |
| Features4.8 | |
| Customer Service4.7 | |
| User Reviews4.1 | |
Payroll Processing Time
As soon as next-dayPricing Range
Quote-basedBusiness Size
Small to enterprise-sized with 1,000+ usersTable of Contents
Paylocity is a cloud-based payroll and human capital management (HCM) platform designed primarily for mid-sized and growing businesses.
The platform combines payroll, HR, benefits administration, time tracking, recruiting, performance management, employee engagement, and spend management tools in one system.
Paylocity also offers extensive integrations and customizable workflows to help businesses tailor the software to their needs.
Paylocity offers a robust feature set and dedicated customer support, but the platform can be overwhelming for smaller businesses or first-time payroll users. Pricing is not publicly available, and implementation and add-on costs can become expensive compared to simpler payroll software options.
| Pricing1.8 |
|---|
| Software Plans 0.0 |
| Pricing Transparency 0.0 |
| Pricing Customization 2.5 |
Paylocity loses points for pricing transparency because the company doesn’t publicly list pricing on its website. Businesses must contact Paylocity for a custom quote based on company size, payroll needs, and selected features.
Like many larger payroll and HCM providers, Paylocity uses quote-based pricing rather than fixed monthly plans. Pricing may vary depending on the modules and services included in your package.
Businesses interested in Paylocity can schedule a demo to learn more about pricing, implementation, and available features.
| Ease Of Use4.7 |
|---|
| Set Up 4.7 |
| Software Reliability 5.0 |
| Everyday Use 4.0 |
| Integrations 5.0 |
Paylocity is a cloud-based payroll and HR platform that’s accessible through a web browser and mobile apps for both iOS and Android devices.
The platform offers a modern interface, strong integrations, and extensive customization options. However, because Paylocity includes a wide range of payroll and HR tools, there can be a learning curve for new users or businesses without dedicated payroll or HR staff.
Paylocity was designed with HR professionals, payroll administrators, and growing businesses in mind, so smaller businesses or first-time payroll users may find the platform more complex than simpler payroll software options.
Some users also report that certain integrations and advanced customization features can take time to learn.
| Features4.8 |
|---|
| Payroll Processing 4.8 |
| Employee Management & PTO 5.0 |
| Time Tracking 5.0 |
| Payroll Tax Support 4.4 |
| Reporting & Tax Forms 5.0 |
| Onboarding & HR 5.0 |
| Benefits Administration 4.4 |
| Niche Features 5.0 |
Paylocity is one of the most feature-rich payroll and HR software platforms available, offering tools for payroll, benefits administration, recruiting, onboarding, workforce management, employee engagement, and performance tracking.
Paylocity also offers AI-powered workforce tools, including analytics, employee insights, recruiting support, and automation features designed to streamline HR and payroll workflows.
While Paylocity offers extensive functionality and customization options, some advanced features may cost extra, and smaller businesses with simpler payroll needs may find the platform more complex and expensive than necessary.
| Customer Service4.7 |
|---|
| Personal Support 4.3 |
| Self-Service 5.0 |
Paylocity offers strong customer support options, including dedicated account representatives and self-service resources for employees and administrators.
Here’s a look at Paylocity’s customer support options:
| Paylocity Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
One standout feature is that businesses are assigned a dedicated account representative to help manage support and onboarding needs. Paylocity also offers extensive self-service tools and support resources for both administrators and employees.
However, some users report inconsistent support experiences, including account representative turnover and situations where more complex software issues require multiple interactions to fully resolve.
Paylocity offers hundreds of integrations through its marketplace, including options for accounting, benefits administration, time tracking, recruiting, and business management tools.
The company also supports custom integration options for businesses with more specialized software needs.
| User Reviews4.1 |
|---|
| Customer Feedback 4.0 |
| Review Site Aggregate 4.2 |
Paylocity performs well in user reviews, earning strong ratings across major software review platforms. Users frequently praise the platform’s payroll processing tools, reporting capabilities, customization options, and broad feature set.
Some users report challenges with certain integrations, a learning curve for advanced features, and occasional software performance issues. Smaller businesses with basic payroll needs may also find the platform more complex than necessary.
Paylocity uses a variety of security measures to help protect customer and employee data.
The company uses layered security tools and monitoring systems designed to support data protection, access control, and system reliability.
Paylocity’s security features include:
| Paylocity Review Summary | |
|---|---|
| Pricing Range | Quote-based |
| Choose If You Need |
|
Paylocity is a strong fit for mid-sized and growing businesses that need combined payroll, HR, workforce management, and employee engagement tools in one platform.
The software offers a robust feature set, extensive integrations, strong reporting capabilities, and customizable HR tools. However, businesses with simpler payroll needs may find the platform more complex and expensive than necessary.
One drawback is Paylocity’s lack of transparent pricing. Businesses must contact the company for a custom quote, which can make it more difficult to compare costs with other payroll software providers.
Businesses primarily focused on affordability may want to compare other payroll software options, including lower-cost or free payroll platforms.
The Merchant Maverick Seal of Approval 🏆
|
Paylocity
|
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Paylocity for yourself.
The Merchant Maverick Seal of Approval 🏆
|
Paylocity
|
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Paylocity for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. Paylocity made the cut.
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