Pros
- Extensive integration marketplace
- Strong employee self-service tools
- Robust feature set
- AI-powered workforce tools
- Strong reporting & analytics
Cons
- Steep learning curve
- Nontransparent pricing
What Is Paylocity?
Paylocity is a cloud-based payroll and human capital management (HCM) platform designed primarily for mid-sized and growing businesses.
The platform combines payroll, HR, benefits administration, time tracking, recruiting, performance management, employee engagement, and spend management tools in one system.
Paylocity also offers extensive integrations and customizable workflows to help businesses tailor the software to their needs.
Paylocity offers a robust feature set and dedicated customer support, but the platform can be overwhelming for smaller businesses or first-time payroll users. Pricing is not publicly available, and implementation and add-on costs can become expensive compared to simpler payroll software options.
Paylocity Pricing
Paylocity loses points for pricing transparency because the company doesn’t publicly list pricing on its website. Businesses must contact Paylocity for a custom quote based on company size, payroll needs, and selected features.
Like many larger payroll and HCM providers, Paylocity uses quote-based pricing rather than fixed monthly plans. Pricing may vary depending on the modules and services included in your package.
Businesses interested in Paylocity can schedule a demo to learn more about pricing, implementation, and available features.
Is Paylocity Easy To Use?
Paylocity is a cloud-based payroll and HR platform that’s accessible through a web browser and mobile apps for both iOS and Android devices.
The platform offers a modern interface, strong integrations, and extensive customization options. However, because Paylocity includes a wide range of payroll and HR tools, there can be a learning curve for new users or businesses without dedicated payroll or HR staff.
Paylocity was designed with HR professionals, payroll administrators, and growing businesses in mind, so smaller businesses or first-time payroll users may find the platform more complex than simpler payroll software options.
Some users also report that certain integrations and advanced customization features can take time to learn.
Paylocity Features
Paylocity is one of the most feature-rich payroll and HR software platforms available, offering tools for payroll, benefits administration, recruiting, onboarding, workforce management, employee engagement, and performance tracking.
Paylocity also offers AI-powered workforce tools, including analytics, employee insights, recruiting support, and automation features designed to streamline HR and payroll workflows.
While Paylocity offers extensive functionality and customization options, some advanced features may cost extra, and smaller businesses with simpler payroll needs may find the platform more complex and expensive than necessary.
Payroll Processing
Paylocity streamlines payroll processing with automated payroll tools and flexible payment options.
Paylocity’s payroll processing features include:
- Next-day payroll
- Unlimited payroll runs
- Payroll tax services
- Direct deposit
- Printed checks and check signing services
- Employee self-service portal and mobile app
- Garnishment management
- Expense management tools
- Earned wage access (early access to earned wages)
- New hire reporting
- Accounting integrations, including QuickBooks
Employee Management & PTO
Paylocity includes employee management and PTO tools designed to help businesses manage scheduling, time-off requests, employee communication, employee engagement, and performance tracking.
Paylocity’s employee management and PTO features include:
- PTO tracking and management
- Employee self-service portal and mobile app
- Employee notifications and messaging
- Holiday and sick pay tracking
- Scheduling and shift management
- Document storage and management
- Employee performance reviews
- Employee engagement, communication, survey, and recognition tools
Time Tracking
Paylocity includes built-in time tracking and scheduling tools that integrate directly with payroll processing.
Employees can clock in and out through the mobile app or approved workplace devices, while managers can monitor attendance, scheduling, and time-off requests in one system.
Paylocity’s time tracking features include:
- Mobile time tracking
- Time and attendance reporting
- Employee time-off requests and balances
- Shift scheduling and shift swapping
- Attendance tracking tools
- Employee notifications and reminders
- Multiple time collection methods
Payroll Tax Support
Paylocity offers payroll tax filing and compliance support for federal, state, and local payroll tax requirements. Paylocity is a Registered Reporting Agent with the IRS in all 50 states, Puerto Rico, the Virgin Islands, and Guam.
Paylocity’s payroll tax support features include:
- Payroll tax preparation and filing
- W-2 and 1099 form processing
- Federal and state unemployment tax filings
- State and local withholding tax filings
- Annual tax reconciliation support
- Payroll tax compliance tools and reporting
Reporting
Paylocity offers extensive reporting and analytics tools across payroll, HR, benefits, time tracking, and workforce management.
Users can customize reports, generate detailed workforce insights, and share saved reports across teams when needed.
Paylocity also offers AI-powered workforce insights, predictive analytics, and workforce reporting tools.
HR & Onboarding
Paylocity includes HR and onboarding tools designed to help businesses recruit, hire, onboard, and manage employees more efficiently.
Paylocity’s HR and onboarding features include:
- Recruiting and applicant tracking
- Background check integrations
- Digital onboarding workflows
- Employee self-service portal
- Performance management and employee reviews
- Learning management system (LMS) access
- Onboarding checklists and progress tracking
- Secure document management
- HR analytics and reporting
- Compliance management tools
Benefits Administration
Paylocity offers benefits administration tools and integrates with benefits providers to help businesses manage employee benefits more efficiently.
Paylocity’s benefits administration features include:
- Benefits administration automation
- Employee benefits access through the mobile app
- Flexible spending accounts (FSAs) and health savings accounts (HSAs)
- COBRA administration support
- Workers’ compensation integrations
- Medical, dental, and vision benefits administration through carrier integrations
Paylocity Customer Service
Paylocity offers strong customer support options, including dedicated account representatives and self-service resources for employees and administrators.
Here’s a look at Paylocity’s customer support options:
| Paylocity Customer Service |
Availability |
| Phone Support |
|
| Email Support |
|
| Support Tickets |
|
| Live Chat |
|
| Dedicated Support Representative |
|
| Knowledge Base or Help Center |
|
| Videos & Tutorials |
|
| Company Blog |
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| Social Media |
|
One standout feature is that businesses are assigned a dedicated account representative to help manage support and onboarding needs. Paylocity also offers extensive self-service tools and support resources for both administrators and employees.
However, some users report inconsistent support experiences, including account representative turnover and situations where more complex software issues require multiple interactions to fully resolve.
Paylocity Integrations
Paylocity offers hundreds of integrations through its marketplace, including options for accounting, benefits administration, time tracking, recruiting, and business management tools.
The company also supports custom integration options for businesses with more specialized software needs.
Paylocity User Reviews
Paylocity performs well in user reviews, earning strong ratings across major software review platforms. Users frequently praise the platform’s payroll processing tools, reporting capabilities, customization options, and broad feature set.
Some users report challenges with certain integrations, a learning curve for advanced features, and occasional software performance issues. Smaller businesses with basic payroll needs may also find the platform more complex than necessary.
Negative Paylocity Reviews & Complaints
- May be overly complex for some small businesses
- Limited pricing transparency and packaging flexibility
- Learning curve for advanced features and integrations
Positive Paylocity Reviews
- Easy payroll processing
- Comprehensive feature set
- Strong employee self-service tools
- Robust reporting and customization options
Is Paylocity Secure?
Paylocity uses a variety of security measures to help protect customer and employee data.
The company uses layered security tools and monitoring systems designed to support data protection, access control, and system reliability.
Paylocity’s security features include:
- Intrusion prevention and detection systems (IPS/IDS)
- Web application and network firewalls
- Virus and malware protection
- Data loss prevention tools
- Penetration testing
- Vulnerability scanning
- Employee security training
- Redundant backup and recovery systems
- SOC 1 and SOC 2 Type II annual independent attestations
- ISO 27001:2022 certification
The Final Verdict: Is Paylocity Worth It?
| Paylocity Review Summary |
| Pricing Range |
Quote-based |
| Choose If You Need |
- Strong HR and payroll capabilities
- Great customer support
- Plenty of integrations
|
Paylocity is a strong fit for mid-sized and growing businesses that need combined payroll, HR, workforce management, and employee engagement tools in one platform.
The software offers a robust feature set, extensive integrations, strong reporting capabilities, and customizable HR tools. However, businesses with simpler payroll needs may find the platform more complex and expensive than necessary.
One drawback is Paylocity’s lack of transparent pricing. Businesses must contact the company for a custom quote, which can make it more difficult to compare costs with other payroll software providers.
Businesses primarily focused on affordability may want to compare other payroll software options, including lower-cost or free payroll platforms.
To learn more about how we score our reviews, see our