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The Complete Guide To Switching From Worldpay To A Better Credit Card Processing Company

    Frank Kehl
  • 3 comments
  • Updated on:
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Frank Kehl

Frank Kehl

Expert Analyst & Reviewer at Merchant Maverick
Frank Kehl has been researching and analyzing merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law.
Frank Kehl
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3 Comments

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    Chris

    I am commenting only to thank you for posting this information. I have had an ongoing set of terrible experiences with Worldpay customer support (nearly impossible to get in touch with anyone) and need to go through the process that you have outlined above immediately. I had initially contracted my website’s payment gateway processing with a company who was acquired by WorldPay and my former business partner kept no documentation or any of our merchant agreements. Business school of hard knocks 101. Anyway, thanks again for posting the fruits of your research. I’m sure it will speed things up for me.

      Vic

      D you know where to submit the written cancelation to? I can not find an address that specifies where to send the cancellation request.

        Jessica Dinsmore

        Hi Vic,

        I’m not positive, but your contract should have it in there. Here is a link to their contact page, though they have several phone numbers listed, and no address. Hopefully, you can obtain the address by calling. Best wishes!

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