Balboa Capital
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Balboa Capital Review

Balboa Capital offers options to businesses that need money quickly and may not have excellent credit, but the company is plagued with customer complaints.

    Chris Motola
  • UPDATED

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Chris Motola

Chris Motola

Senior Staff Writer at Merchant Maverick
Chris has been writing about small business topics since 2003. In 2015, he joined Merchant Maverick, where he writes about business financing, payment processing, and demographic trends in entrepreneurship. Chris has been featured in Fox Business, ABC News, Yahoo Finance, GoBankingRates, Newsweek, BizJournals, and other publications. He has a Bachelor’s of Arts in English Writing Arts from SUNY Oswego, and a Masters of Science in Interactive Media from the University of Central Florida. He currently resides in the Hudson Valley region of New York.
Chris Motola
View Chris Motola's professional experience on LinkedIn.



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9 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Paul F Fessenden

    Organization Name: Citrus county outboard recyclin

    No customer service, They will never contact you after the sale, Can’t get anyone on the phone that can speak good English. They are dumber than shit. I requested to change the checking account that my payment was drawn from to be changed and I was promised it would be, 2 months later it’s still the same and they have not sent me paperwork to change it. After another call today with another person that couldn’t spell anything I gave up. I am going to try and pay my loan off and never again. I also have excellent credit, These fools could mess it up.

    Rick Smith

    Organization Name: Epoxy Floor Squad

    Absolutely the worst experience I’ve ever had in my business career. We financed a truck through Balboa Capital and I regret ever giving them an opportunity to earn our business. I will never use them again for anything. They charged us a non insurance fee of over $300 even though we have never had a lapse in insurance. I spoke with 2 different representatives and both were of zero help and had terrible attitudes. Besides being condescending they simply regurgitated their policy of reviewing our insurance certificate which would take 10-14 days “because they’re busy”. We’re all Busy! Bad answer and way of handling a customer service issue. All I was asking for is confirmation that they would be crediting the improper fee and they couldn’t even provide that. My recommendation is to steer clear of this business!

    1
    Chad Carling

    Organization Name: furniture plus

    Worst Company ever..they .send me a e mail saying I need to send prof of insurance. I didnt see it as I get 100 or more a day….they charge me huge no insurance fee for 4 months …when I have isurance…..when it was discovered I called them and showed them I have insurance. they said would not credit back past 3 months as I paid in auto payment and didnt realize I was being over charged. Would not credit back…said it was my problem I didnt get the info to them sooner…..they said they sent e mai but for some reason they could not call me about the insurance problem…but they call me every month wanting to loan me more money. Dont do business with this

    1
    KEVIN WOODY

    Organization Name: WILLIAMS-WOODY NISSAN, INC

    DO NOT GET TIED IN……. Being a business owner we were lured in with a company called Unified Global Solutions(Do not get tied in with them either).
    We were told what we were signing was to prevent taxes to make our phone and Internet plan cheaper. It was a scam.What we signed was a 5 year contract for over 8000.00 and had a single piece of small equipment installed. Immediately I got in contact with Balboa and explained we were misled and everything we were told was a lie. We asked repeatedly for help getting out from the beginning. and told them to review the website of the people they were backing because their employees and customers said the same as us. UGS is a scam. It fell on deaf ears. Now we have had to switch back to our previous company because our fax machine didn’t work from day 1. Our Internet glitched all day long and our phones didn’t ring in half the time. Customers were always calling complaining because they couldn’t get through. We’re done using them both.
    DO NOT DO NOT USE BALBOA…

    Robert Skechak

    Organization Name: RS SERVICE GROUP INC.

    Really zero stars. We never completed the process, got the approval. Sent over requested documents. Then I received a call from a rep asking if I made up the letter from the bank. WHAT A INSULT! How about you perform your diligence and verify letters with the bank before accusing your potential client of fabricating documents. This is a clear demonstration of poor character in a business and I sign of what to expect. I do not recommend Balboa Capital or Key Capital Funding (Key Capital is who I went through that connected me with Balboa)

    1

    This comment refers to an earlier version of this review and may be outdated.

    lloyd hart

    Organization Name: Liberty Vacation Properties

    Awful company to work with. Never answers emails and zero option to pay off an unwanted machine as it didn’t work, on top of zero customer service and employees hanging up on me they want more money that the actual contractual period has. Nobody to talk to who can offer explanation or help… be warned

    1

    This comment refers to an earlier version of this review and may be outdated.

    Cherie hogland

    Organization Name: Sit stay aeim

    This is definitely and absolutely the worst company ever. They are deceptive and rude and unwilling to provide responsible and honest explanations. You can not pay off early “because they won’t make as much money”. You have to add them to your insurance policy (which costs money) and they are rude and unresponsive. RUN don’ t walk away from any dealings with this company. And frankly, be very afraid of a company who uses this company to finance. I am so so sorry I ever heard of this company and even worse got involved with their financing.

    This comment refers to an earlier version of this review and may be outdated.

    Dr. Bailey

    Organization Name: Buckhead Functional Medicine

    Egregious customer service and deceptive predatory lending practices!Stay away for the following specific reasons:1. Only online statements without itemization of principal balance, interest paid, etc…2. Late fees charged when not late on payments!3. Voice mail options total of 5, no answer on 4 out of 5 simply endless ringing!4. Supervisor for customer service “never available” leave message “never a call back”I could go on but you get the picture!

    1

    This comment refers to an earlier version of this review and may be outdated.

    David Clements

    Absolutely the worst company ever. Run, don’t walk, run away from this company. Called to talk with someone who was rude and treated me as if I was a delinquent. I asked for a manager. I was referred to someone who stated he was in legal. I tried to explain my position and that I had confirmation from Wells Fargo on payment. He told me to stop and spoke to me rude. I said that I would refer to an attorney. He stated “put him on the phone right now!”. I said give me your name and number and I would have an attorney reach out to him. He gave me a number and I asked his position. He hung up. I have NEVER been treated as a delinquent. I am a professional business with impeccable financials . This company doesn’t warrant my business. RUN AWAY!!

    1

    This comment refers to an earlier version of this review and may be outdated.

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