PayPal Working Capital Review

  • 33 comments
  • Updated on:
Phone Number
1-866-784-3769
Date Established
2013
Location
San Jose, CA

Highlights

  • Short-term loans
  • Working capital loans
  • Fast application process
  • Low fees
  • Flexible fee structure
  • Easy repayments

Overview

PayPal is one of the biggest names in the eCommerce space. If you sell online, chances are you use PayPal, at least as a backup payment method. If you are a brick-and-mortar store, you might use their mobile processing service, PayPal Here. But here’s another service to add to their already ridiculously large amount of options: PayPal Working Capital.

PayPal launched a Working Capital pilot program in 2013 before opening up to all PayPal users in 2014. This lending service is intended to make it easier for merchants to get hold of capital to grow their businesses.

In practice, PayPal’s financing product resembles a merchant cash advance, though technically it’s a loan (not a sale of future receivables). When you get a loan from PayPal, you are charged a one-time fixed fee; to pay off the borrowed money and the fee, repayments are made through a daily deduction of a percentage of your PayPal sales.

There is a lot to like about PayPal Working Capital: the application process is generally fast and easy, and the loans offer a lot of flexibility. In terms of borrowing fees, PayPal doesn’t specifically state a range, but you can expect to repay anywhere between $0.01 and $0.58 in fees for every dollar borrowed (according to their sample calculator).

Overall, customers appear happy with PayPal Working Capital. However, some customers express frustration because loan approval tends to be inconsistent, which means that PayPal Working Capital might not always be a dependable source of capital when you need it. If you are having trouble getting approval for a PayPal Working Capital loan, we have included some tips below which may help you get an approval, or you could check out some of our favorite alternatives to this service.

Although PayPal Working Capital is occasionally undependable, it’s certainly a service worth considering if you are a PayPal seller.

Is PayPal Working Capital right for your business? Keep reading to find out!

Services Offered

PayPal offers short-term business loans.

Borrower Qualifications

Time in business:3 months
Credit score:N/A
PayPal revenue:$20K annually for Premier accounts, $15K annually for Business accounts

PayPal does not require a minimum credit score or check your credit history. However, you do need to have a PayPal Premier or Business account that’s at least three months old, and be processing at least $15K/year if you have a Business PayPal account or $20K/year if you have a Premier PayPal account.

Terms and Fees

Borrowing amount:$1K – $97K (first loan)
$1K-$125K (subsequent loans)
Term length: Max. 18 months
Factor rate:Approx. x1.01 – x1.58
Origination fee:None
Effective APR:Learn more
Collateral:None

PayPal will loan you a maximum of 25% of your annual PayPal sales, with a cap at $97K for your first loan and a cap of $125K for loans after that. For example, if you make $100K annually, PayPal will loan you a maximum of $25K.

PayPal Working Capital loans are repaid through a daily deduction of a percentage of your PayPal sales, so they don’t have a specific maturity date. However, to keep you on track, PayPal requires that you pay at least 10% of your loan every 90 days. So, if you are falling behind, you may need to make catch-up payments.

The only fee PayPal charges is a one-time fixed fee, calculated once by multiplying a factor rate (sometimes called a “buy rate”) by the principal. Because PayPal does not charge interest (which compounds), your fee will not change regardless of how long you take to repay the loan.

Based on the calculator on the website, PayPal will offer you somewhere between 1.01 – 1.58 times the amount of capital you’re borrowing. In other words, you could pay anywhere between $0.01 and $0.58 in fees for every $1.00 you borrow.

Higher fees are directly inverse to the withholding percentage. The less PayPal is allowed to deduct from your account each day, the higher your fee is going to be. By contrast, the more PayPal is allowed to deduct, the lower your fee.

Here’s an example from the payments calculator on the website, so you can see how the withholding rate corresponds to the fee. Obviously, you should try it out yourself using numbers more pertinent to your business.

paypal working capital fee calculator

The fees for PayPal Working Capital vary a lot, so I’d advise anybody interested in getting a loan to carefully consider the offer before deciding if the loan is worth it. To learn how to calculate your estimated APR, or for more information about what factors you should consider before borrowing, check out our article about APRs and short-term financing.

Application Process

All you have to do to apply for a PayPal Working Capital loan is to fill out an application, which can be accessed via your PayPal account. The application involves verifying your identity, place of business, and some financial information. Typically, PayPal autofills this information and all you have to do is make sure that it’s correct.

When you’ve completed the application, you’ll know if you’ve been approved or denied.

If you’re approved, you’ll have the opportunity to choose a fee and withholding rate, and after agreeing to the terms, the working capital will be deposited into your account instantly.

If you’ve been denied, it may be due to problems with your business, or because of PayPal’s sometimes finicky application and verification system. Unfortunately, the cause can be difficult to figure out. However, here are common reasons loan requests are denied and what you might be able to do to get an approval:

Loan Denial Troubleshooting

The reason for denial can often be difficult to determine; merchants on the community forum report that the application simply turns up an error code with no further explanation. The most common problems appear to be an identification error (the system could not verify your information), error code 646 (you have abnormal sales), error code 641 (sales holds or a pending balance on your account) or you’re applying too soon after paying off another loan.

Based on reports from other merchants, here is what you can do to get your application accepted:

  • Wait three days: If you have just paid off a loan, PayPal advises merchants to wait at least three days before applying for another so the system has time to process the status of your old loan.
  • Check your business information and address: If you’re getting an identification error, it may be because your information is entered incorrectly (or in a way the system doesn’t like). Make sure your information is accurate. If that doesn’t work, try changing the abbreviations or formatting choices, such as changing “Boulevard” to “Blvd”.
  • Clear your PayPal Credit balance: One merchant reported that they had success getting a loan after clearing the balance on their PayPal Credit.
  • Keep applying: If it’s been at least three days since you paid off the balance, your account is in good standing, and you aren’t getting an identification error, your best bet may be to simply keep applying every day. PayPal does not penalize you for doing so, and many merchant have reported that they were suddenly eligible one day for no apparent reason, even after being denied the day before.

Although PayPal often doesn’t provide a reason for denial up-front, they do send out a more thorough reason for denial via snail mail. As such, you may be able to get a more clear explanation for the rejection within a couple of weeks.

If you keep getting denied and don’t have time to keep applying, you might want to seek out an alternative lender. Fortunately, most lenders on the list will be able to give you an initial approval or denial in a few minutes.

Sales and Advertising Transparency

PayPal has a remarkably detailed section of their website dedicated to this service. You should have a very clear idea of how the loan works before applying.

The only thing I wish they’d provide more information about is their rejection criteria. Merchants who have been denied often have no idea why. PayPal usually does provide an explanation, but oftentimes it’s too vague to be of any real use.

Customer Service and Technical Support

You can reach PayPal via phone (4am – 10pm Monday – Friday; 6am – 8pm Saturday – Sunday PST) or email. The company also has an active presence on social media sites, including a Twitter account dedicated to customer assistance.

Unfortunately, as many large companies do, PayPal suffers from inconsistent customer service. Working Capital customers are especially susceptible to unhelpful customer service because the loan approval process is completely automated. If you run into problems, customer service may not have a whole lot of helping power. Even so, if you’re having problems getting approved, it’s still worth it to call up customer service; they might have more insight regarding what you’re doing wrong than you do.

Additionally, PayPal has a very large and very helpful community forum. Any problems you run into have likely been encountered by somebody else, so it’s worth checking out if you’re experiencing difficulties.

Negative Reviews and Complaints

PayPal has a page on the Better Business Bureau, though it’s nigh-impossible to find any complaints specifically regarding the Working Capital service. That said, as we’ve talked about on our review of PayPal Here, PayPal is extremely professional and courteous when responding to and resolving complaints.

Here are the most prevalent complaints I gleaned from PayPal’s community forum and a few other places on the internet.

  • Small borrowing maximum: The maximum PayPal will offer is 25% of your annual PayPal sales, up to $97K for your first loan and $125K for subsequent loans. Because many businesses only use PayPal as a secondary source of payments, that number might be a very small amount of their total income.
  • Denials: Merchants have reported technical errors or denials, even if PayPal has previously loaned money to their business. If you’re having trouble, check out the “Loan Denial Troubleshooting” section above to learn about reasons you might be getting denied and what you can do about it.
  • No early repayment incentive: Because PayPal charges a one-time fixed fee, you cannot save money by repaying early. The only reason to repay early is to get another loan.

Positive Reviews and Testimonials

PayPal gives you a lot of reasons to like their service.

The company has a few testimonials on their website, and you can find people saying a lot of nice things on PayPal’s community forum, among other places. The general consensus is that customers like this service because of the:

  • Fast application process: The application process only takes a few minutes.
  • Easy access to cash: PayPal is the master at fast cash transfers. The money can be in your account within minutes of accepting a loan offer.
  • One-time fee: No accruing interest? Sounds like a good deal.
  • Inexpensive fee/low effective APRs: PayPal’s fees are often lower than those of their competitors.
  • Flexible fee structure: The fee structure gives the borrower some control over the deal.
  • Hands-off repayment method: Just make sure the money’s in the account. PayPal does the rest.

We’d like you to contribute to the conversation, though. Have you applied for a PayPal Working Capital loan? What was your experience like? Leave a message in the comments!

Final Verdict

PayPal Working Capital is a fantastic resource for merchants who use PayPal. The application is fast, the fee structure is flexible and customizable, and repayment is easy.

PayPal generally has very reasonable fees, but they have the potential to run a little high. As such, you should learn what to look for to make an informed borrowing decision. Fortunately, although PayPal Working Capital loans are a little unusual, they are straightforward, and the website provides so much information about them that you shouldn’t run into any surprises.

Once again, merchants who are getting denials might want to investigate their other options. However, if you are eligible, PayPal Working Capital is certainly worth including in your comparisons.

Bianca Crouse

Bianca Crouse

Bianca is a writer from the Pacific Northwest. As a product of the digital age, she likes absorbing large amounts of information and figures she might as well pass it on. When not staring at a screen, she is probably foraging for food outside, playing board games, or harassing somebody with theories about that movie she just watched.
Bianca Crouse
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33 Comments

    Faisal Khan

    On April 2017, I paid off the first loan. I was told that I can apply again within 5 days. So waited 5 days and decided to apply again. Got denied it said Account was not in good standing. So I called Paypal Working Capital and gave them the error code and after investigation, they told me, it was due to an old account that I had was in the negative balance for which it was denied.Now they would not tell me which account it was. So I started going through my email and files, tried to call all the account that I had opened in the past. There was one account where I owed $50. So it was negative $50. Paypal worked with me on this, I paid the account. They told me to wait another 5 days. While I was waiting, I called PayPal and talk to their customer service to ensure I have no other account open or pending.After the 5th day, I tried again, it got denied. This time error was Something about my record did not match public record. So basically either my SSN or my Address did not match the credit report. I once remember Paypal had my last 4 digits of SSN wrong. For example, if my last 4 digit SSN was 6965 they had it 6956. So I entered the wrong SSN and within 1 minute, I was approved for up to $17,500 at 30% deduction rate. I instantly took it. It is great to have such service. later I found out that it was not PayPal problem, it was a problem with experien credit company they had my SSN number incorrectly set.

    5
    nanlika

    I use paypal for wholesale and I'm one of those they called when they start PPWC (was selected as A GOOD Guinea pig) I got many loan from $20000-35000 and I use them many times "forgot to count" how many times). /////PRO AND CON /////PRO1 : QUICK , EASY ... instant loan and transfer to your bank in a dayPRO2: sync to quickbook online and track sales and PPWC payment all together PRO3: no credit check, no collateral , you don't have to tell your wife or husband (nag)CON1 : sync QUICKBOOK not 100% accurate by $200-300 each year .. so you might have to adjust balance in quickbook to match paypal.CON2: sync QUICKBOOK show PPWC as expense ... you have to edit each payback as "LOAN PAYABLE"CON3: very robot so if you are good, bad client (nobody care), no special treatment for good pay back record.CON4: interest higher every year (say what?) CON5: average $30000 pay back 30% is $32365 (or approx 7-8%) but since pay loan back in 6-7 months, then I actually pay 14-16% a year interest rateBOTTOM LINE :::: If you trade buy/sell and make profit 5-30% wholesale and make 100% profit margin RETAIL a month, then you can afford 7-15% interest a year.

    4

    This comment refers to an earlier version of this review and may be outdated.

    Maggie

    I love the working capital loans. They don't show up on your credit. If you qualify for a large loan and/or are trying to finance anything anywhere else, this is a major bonus. I've had a bunch of loans now ranging from $12000-$38000, starting in January 2016. I just paid off the most recent (largest) one and am so tempted to get another one even though these loans have really served their purpose for me at this point. Currently you can get up to 25% of your yearly sales up to $97K on your first loan (not sure about subsequent loans as I haven't reached the $400K revenue via Paypal yet). If you have consistent sales, the only catch here is that you are effectively paying 30% APR to borrow the money (if you choose the 30% repayment plan which has the lowest fee). If your sales are spotty and it takes you longer to pay the loan off then it's a little better. But all said and done, our fees have come out to 30%+ APR. At least the fee is a business expense.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Kirt Clark

    I just recently paid off a 5th PWC loan that was expected to be paid off in two years and was charged interest for that length and paid it off within 12 months and a week. I applied for a sixth loan and was declined. I always had plenty of cash available for their daily withdrawals and always have been in great standing. What gives? I am up 31% this year from the infused cash into my account. I was projecting another 30+ increase this year and expanded operations & hired additional workforce and storage space to incorporate the new advanced loan. I now have to fire workers as the inventory will not be available for expansion. PWC was awesome for 5 loans and dont know what happened to them as I read a lot of similar complaints.. Good luck

    1

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    Sierra

    Great at first.At first the loan was great. We were able to repay it quickly because they took out their % quickly. The second go around PayPal literally leaves the money in there and doesn't deduct for days or even over a week. We are then stuck waiting to withdraw our portion to pay bills. Each time they wait longer and longer. I've just started leaving them hanging and plan to just pay it off in full next month. I won't be getting another. It's hard to repay them if they don't take their cut and I cannot leave my bills unpaid waiting on them to take their portion!

    1

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    George

    PayPal working Capital is another way to rip people off their money. Be really careful and read the fine prints because if you didn’t pay your loan in 90 days they will add 10% of the entire loan and you end up with more debt.If you have a 3000 loan and you not pay back 3000 in 90 days and for example you paid to say 2000 before 90 days when 90 days pass you end up with 2300 left to pay for the next 90 days and so on until they squeeze you last drop and left you dry. I have that experience and I never ever apply for a loan again. It really suck but we learn from our mistakes.

    3

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    Dana Mezzatesta

    I HAD 2 PayPal loans both paid on time and paid off. 3 rd Loan denied! Nothing wrong with my account. Awful!!!!!

    1

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    Jen Cavacas

    I applied for my NINTH loan and was told my "industry" didn't qualify me this time. Huh?? So I went and tried every industry they listed (which is what I was told to try from their Unhelpful service rep) and still nothing. Something fishy going on here....

    1

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    Jessica

    I applied for a Working Capital Loan in March and was approved for up to $3,500. I only borrowed $2,500 (with a 30% repayment charge) and was able to put that right back into my business to order new Spring inventory for the shop! Awesome! I paid off the loan the beginning of May, so I used it for 2 months. When I went to reapply, I was only offered $1,500.......and I'm unsure why. Obviously, business had picked up considerably if I was able to repay the loan in 2 months instead of the 5 months, so why wasn't I offered more the second time around. I'm not sure this is a loan I will use again if the approval amount is going to change that drastically. As a new, small business, this was something that came at the perfect time and allowed me to keep new inventory coming in weekly. Hopefully, Paypal can figure something out. I love using them, but this may be a game changer for me and my business.

    3

    This comment refers to an earlier version of this review and may be outdated.

    Mark

    My 1st loan was $27,000. I had my money in 24 hours.Bought new equipment. Have paid back about 1/2 and as soon as it is paid in full, I will hopefully do the same.Great easy way to fund a small business.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Eleanor

    I was one of the first clients to be offered this working capital program, have paid back 9 loans ranging from $20,000-$30,000, always take 30% payback and have made it happen without any issues, well today at 9:45am on a Monday I get a collection call from paypal, I explained that the 30% over the weekend was transferred to our account and that being involved in weekend work ( a limo service most busiest time)we would take care of it this week, my issue is this happened on a saturday and very rarely happens and is taken care of within 24 hours when we do not have enough for working capital to take their cut, we get an email ,we are aware of this and know we need to make those funds available ,the phone call was NOT necessary and has made me realize that times are changing and this is going to become an added Harrassment I don't need so having less than 5% owed back on a 30,000 loan I will NOT be doing this again, we have proven ourselves as a company and have always paid back "catch up" payments within 24 hours if they occur and that phone call just ruined this relationship

    1

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    Susan M Lawrence

    I used PPWC once and paid back quickly in less than 3 months.. I reapplied and was denied, I called customer support and apparently it was due to having a rolling reserve my account, I was told to reapply the following day I did and was again declined this time was told it was due to seasonal sales= what gives PayPal?? Is this how you treat your best customers?

    2

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    Cameron

    PayPal Working Capital is a wonderful way to expand your business. I'm on my second loan, which was increased by $1500 because the first loan enabled me to improve my sales. Paying off my first loan was absolutely painless. I hardly noticed it. I was amazed at how quick and easy the whole process is. From initial application to having the money in your account takes less than 5 minutes. Pick your pay-off percentage carefully. The lower the percentage, the higher the fee. But, you might not mind the higher fee if you'd rather keep more of your sales revenue. You need to weigh your immediate financial needs against your longer term needs.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Mandy

    The PayPal working capital was waste of time and resources for me. My sales were going high each day/month before I borrowed PWC. Since I borrowed, sales went drastically down. I assume it is because, I chose to repay in 18 months with 10% daily deduction from my sales. This is why, probably, my sales went so drastically down. I don't know who, PayPal or eBay as they are connected together, hold my sales in the slow rhyme. The reason I assume is, say, if my sales would be much higher then I would repay he loan in 6 months or 12 months but I signed up for 18 months. So, they carefully monitor my sales, in order to the total daily deduction would not exceed 10%!!! I figured it out after while as before I never used PWC. Despite PWC I have a bank loan, 2 other small loans and I have to repay them as well! How on heaven, before when I didn't have any loans I increased my sales 6 times for only 6 months. But now with 4 types of loans sales are lower then last years! It is better not to mix up PWC loan with other ones, keep PW separately, otherwise it destroys all business. Now, when I check the repayment history, it shows, for 1 year I repaid 2/3 of the loan and so 1/3 is left until the end of the terms which is last 6 months! Even, other credit organisations noticed it, before they issued me loan my sales were high than now. I don't want anymore this PWC once I repay it. They must not hold sales because of chosen %%%%%%%. I didn't give my permission for monitoring my sales in favour of them. I was worried what happens if I repay my loan for 6 months or earlier, now I know, PayPal doesn't let you sale more than 10% of the repayment, what is such shame!!!!!!

    1

    This comment refers to an earlier version of this review and may be outdated.

    Jeff

    This is the most transparent loan you will ever get. I started using PayPal to process my business credit transactions in July of 2015. I applied for a loan in April of this year and was loaned $20,000. It will be paid off next month and it has really helped me purchase inventory and pay back 10% of my daily sales. I don't even miss it now and will apply for a second loan once this one is paid off. This helps a small business in so many ways and if you have a slow month, you just pay the a little less each day. 5 stars for sure. P.S., Vend point of sale integrates with PayPal and they are an awesome combination with outstanding support.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Robin

    Were you able to take out another loan.? If so for how much? Did it go up?

    This comment refers to an earlier version of this review and may be outdated.

    phatso

    this concept is idiotic.in order to "borrow" 10k, i need to keep a MINIMUM of 10k in my paypal account.So basically, i have to let them hold my money in order for them to let me borrow up to the max of my money that they have? WTF?there is ZERO logic behind using this "service"

    1

    This comment refers to an earlier version of this review and may be outdated.

    Emmanuel

    Hello Tara,

    I have used PayPal working capital twice now. They do not factor in dollar amount in your account. They go by your sales volume and there is no credit check. I think that’s pretty good.

    This comment refers to an earlier version of this review and may be outdated.

    Andrew

    Working Capital is great for small businesses that can not get conventional bank loans. The process is quick and the money is available within minutes.We are now on our 4th loan and have never had an issue. I would like to correct some of the info on the article though- Paypal will loan up to 15% of your sales in the past 12 months- Maximum loan amount is $85,000 (not $97,000)- Interested is nowhere near 25% APR even when amortized. We have had loans of $4,500, $6,500, $14,000 and $16,000 and the interest has been $230, $295, $1,016 and $1,200 respectively with a 20% repayment rate. Keep in mind that each loan can last up to 18 months so even amortized, it's nowhere near 25%. Finally a note for cases like Tara's - although the money is available immediately in your Paypal account, they can't be transferred to a bank for 5 days! You can withdraw with your Paypal card and you can use the money to pay other Paypal people but it is not available to send to a bank for 5 days. That is why her transfer failed. Finally, even when a bank transfer fails, the money doesn't just get 'lost'; the transaction reverses back to the Paypal account but it can take up to 2 weeks.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Bianca Crouse

    Hi Andrew,

    As of my last update, PPWC had upped the amount they’d loan to a maximum of 18% of the merchant’s annual sale, with a cap of $97K. See PayPal’s FAQ for more details, particularly the question “How is my maximum loan amount determined?”

    As for APR, you are correct that they can be lower than 25%. I have updated the article to more accurately reflect this.

    Thank you for your input, and I’m happy that PPWC is working out for you!

    This comment refers to an earlier version of this review and may be outdated.

    Homer Munoz

    Paypal Working Capital has been great for my business.
    I give it a strong A+

    This comment refers to an earlier version of this review and may be outdated.

    Tee

    All I'm going to say is this loan is GREAT. You pick how you would like to pay back as far as the percentage goes. If your business keeps making money Paypal will keep loaning you money. It's really great for a business that's looking to grow.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Shane

    I have used this service twice and love it. It helped me with a sudden techno-crash and this time it has helped with a massive ad campaign. Thank you!

    5

    This comment refers to an earlier version of this review and may be outdated.

    Chris

    I got my 1st loan for $9500.00 and it is only taking me about 2 months to pay off. I am planning to get another loan for around $20,000. I take these loans only to purchase inventory. My 1st loan I chose to pay back at 25% of my sales. The rate was great. Better then any small business loan but sometimes the 25% was a bit high so my second loan I think I am going to pay back slower and only have them take 10% out of my sales. For me, the application took about 2 minutes and I literally had the money 1 minute later. Awesome!!!! and I have always been a PayPal Hater....Even though it is really Web Bank providing the funding I still give PayPal the credit for this

    5

    This comment refers to an earlier version of this review and may be outdated.

    Kristi

    I have used this service twice now. Initial time was for $2000. That loan was for purchasing a bulk lot of goods to resell. It took me just over a year to pay back. 2 months ago I took out one for $4,500. The purpose of this loan has been to help me grow my business. I had hired employees and wanted to be able to increase their hours worked per week. But the first 6 weeks of a new hire or increased hourly employee is often the hardest for making payroll. This has allowed 2 of my part timers to double their work done. And I am already starting to see my sales increase by over 300% in that short period of time! I'll have the loan repaid MUCH sooner than the 9 months I signed on for (20%) - and I'm growing right in time for 4th quarter sales! Kudos to Working Capital!

    5

    This comment refers to an earlier version of this review and may be outdated.

    tmwright

    I've got to say I think this working capital loan is awesome! I'm on what I believe is my 6th loan and I've gone from a $2000 loan in early 2014 when it started to my $20000 loan that I'm finishing up in the next week. I will have paid it back within 120 days and that money used from the loan has increased my sales percentage by double digits. Because of the capital loan, I've been able to buy larger lots of merchandise which has stabilized my business. Without the loan, yes I would have eventually gotten to where I am today but with this loan, it made it happen much faster and allows me to continue to grow this business. Thank you Paypal Working Capital!

    5

    This comment refers to an earlier version of this review and may be outdated.

    Robin

    Were you able to take out another loan? I am going to take out my second loan soon a small was just wondering if they will increase the amount. My first loan was 17500. I am hoping for 25,000 this time around.

    This comment refers to an earlier version of this review and may be outdated.

    Kun Kim

    paypal repayment process is ripoff sucking

    1

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    Ronnie

    In April, 2015, they loaned me $4k. In January, 2016, they loaned me $7k. In August, 2016, they loaned me $7.5k. The entire process is completely flawless. With each loan, the funds were in my PayPal Account within a matter of a few seconds. Needless to say, I am extremely satisfied with their process. After I paid off the first loan, they offered me the second loan the next day. After I paid off the second loan, they offered me the third loan, the same night. Great company to do business with.

    5

    This comment refers to an earlier version of this review and may be outdated.

    MissJay

    I applied and had money in my account within 10 mins, start to finish. I am 15 days into a loan and I am beyond pleased. With past credit issues, there is no way I can get a loan at such a low cost (though it’s a fixed rate, it turns out to be 5.6% interest on the loan. Certainly much lower than I can get on my own). Paypal knows my history and knows I can pay it back in a timely manner (especially with it being automatically drafted from my Paypal account at a set percentage on a daily basis). They don’t take money I don’t have. They are taking a percentage of the money I make, as the clients come in. Here, at day 15, I have painlessly paid off 14.8% of the total loan. The money helped me to do some much needed marketing….thus increasing sales….thus speeding up the payback process….and increasing my income. Great work, Paypal!

    5

    This comment refers to an earlier version of this review and may be outdated.

    Fred Takla

    great and easy process

    5

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    Lynda

    PayPal Working Capital worked very well for me. The application and transfer of funds was easy. It was nice to be able to choose how much I wanted to pay back each day out of my revenue. PayPal is my primary for credit card payments, online and in-store, so has been seamless from start to finish. While I have not had to use customer service for this particular PayPal service, I have always received excellent, and easy to understand service whenever I have called for other reasons. I would not hesitate to use PayPal Working Capital again.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Tara

    Right now this service is a one star. I received working capital and transferred it to my bank account.The transfer says 'pending' after two days. Paypal says it's a bank error. My bank says it has not received the money from Paypal. Problem is on day 3 I have to start paying back the loan. No one at Paypal can give me a reasonable explanation as to where the money went, even though I made another transfer on the SAME day to my bank that arrived within 24 hours. I have been with Paypal for 5 years. It has never taken this long for funds to arrive. You would think that after 5 years they would consider me a valued customer. Unfortunately this is not the case.. SO tomorrow I have to start making payments on money that for all intent and purposes is LOST. Way to go Paypal. Instead of helping my small business you just screwed it!

    1

    This comment refers to an earlier version of this review and may be outdated.

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