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Shippo Review

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Shippo Review

  • 9 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

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Date Established
2013
Location
San Francisco, CA
Liz Hull

Liz Hull

Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.



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9 Comments

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    Tovi

    Organization Name: WebBuildersny

    I tried shippo API 2 times, both times after a week I got an API error that my account has been suspended. I didnt do anything suspicious (the accounts were still in testing. I never even used it in live mode) soppurt couldn’t resolve the issue in time ( when the website needed to be published)

    1
    • Organization Name: WebBuildersny
    Lawson

    Organization Name: Lawson Equipment

    Shippo advertises low international DHL rates but then charges you with “Remote Area and Dimensional Surcharges” weeks later. For instance, we sent two shipment to Tasmania at an advertised rate of $100.25 & $39.14. But then two weeks later they charged us an additional $47.92 for a (Remote Area Service and Dimensional Surcharge) for one package and an additional $40.00 for a (Remote Area Service) for the other one. So advertised rates of $139.39, but actual charges of $227.31When I asked Shippo about it, they sent me a 234 page pdf from DHL on remote service areas. So buyer beware.

    1
    • Organization Name: Lawson Equipment
    AMY McWilliams

    Organization Name: Heirloom Traditions Paint

    No stars, going on 5 days with no support, terrible customer service and continual crashes. We can’t just wait five days and not ship things,

    • Organization Name: Heirloom Traditions Paint

    This comment refers to an earlier version of this review and may be outdated.

    Scott B

    Meh, savings are greatly exaggerated. I save about 10% on flat rate boxes which is nice but the last 3 packages I went to ship that were larger were significantly more expensive through shippo. For example, I had a large 13 lb package, shippo’s cheapest shown price was $66 through USPS priority mail while through the USPS website it was only $46 for the same exact service and UPS was $34. No idea where Shippo gets their prices from, I will continue to use them for flat rate packages but nothing else.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Gary Purmal

      Organization Name: Gary's Neat Stuff

      Nothing but unresolved issues since Shippo took over shipping from Canada Post with Ebay. Half the time transfer from Ebay to ship a sale doesn’t register. Went to change my address on my account and edit screen wouldn’t work. Had unsuccessful contact and suggestions to remedy this from their help crew. Finally cancelled account and attempted to start over only to find I can’t use my email address as it has been suspended by them to re-register. Sorry Ebay has picked them to service their clients. I’ll just stick with Canada Post web site postage from now on.

      1
      • Organization Name: Gary's Neat Stuff

      This comment refers to an earlier version of this review and may be outdated.

      Steve B

      It was a five star until this last week. Lack of support. Going on 7 days and issue is not resolved. Not sure if they are going thru changes or understaffed.

        This comment refers to an earlier version of this review and may be outdated.

        Jory Beer

        Organization Name: Good Used Goods

        I did like shippo. Until they decided to auto bill me a monthly amount of $10 for a subscription i did not set up for. Further more they have removed the Canada post discounts you may have had. That depends on the volume of shipping. For example I had a package 8 x 6 x 4 inches and 1lb. Cost to ship it within province with shippo was $12.18, is now $14 (No more Canada post discount!) Also for me to ship with Canada post direct off the website was only $11.18! So cheaper then shippo that ebay try to make you auto use. Best bet is to use pay pay/canada post or Freightcom.com Same package with freightcom was $9.90 and took 2 days with tracking. Last month I saved $460 on shipping not using shippo. GIVE UP ON THESE GREEDY PIGS AND MOVE ON TO BETTER THINGS! IT SAVES MONEY AND TIME NEVER USING SHIPPO. I ship 100 plus items a month so I do have a good idea on shipping and they are the worst. My other big issue is being charged over weight on packages that I check with Canada post and have Canada Post scale weights on! Currently in a battle with shippo about this and will be taking legal action soon.

        1
        • Organization Name: Good Used Goods

        This comment refers to an earlier version of this review and may be outdated.

        Gary Flickinger

        Organization Name: Black Dog Enterprises

        My main questions is if I ship small packages 1st class, do I get a tracking number with those packages?

        • Organization Name: Black Dog Enterprises

        This comment refers to an earlier version of this review and may be outdated.

        Jessica Dinsmore

        Hi Gary,

        If using USPS it doesn’t look like you’d receive a tracking number. This link may be a good resource for you. I hope that helps!

          This comment refers to an earlier version of this review and may be outdated.

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        Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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