Wix POS Review

Pros

• Good for multichannel selling
• Predictable flat-rate pricing
• Multiple hardware options
• Native Wix eCommerce integration

Cons

• Requires Wix Payments and paid Wix plans
• Limited third-party integrations

What Is Wix POS?

Wix POS is an integrated point-of-sale system that lets Wix users accept online, in-store, and mobile payments while managing sales, inventory, bookings, and customer information from one dashboard.

Businesses can choose from Wix POS Register for a traditional checkout counter, Wix POS Go for mobile or service-based sales, or a mobile card reader paired with the Wix app.

Wix POS is best for retailers and service businesses that are already using Wix Stores or Wix Bookings. It’s currently available to verified Wix Payments merchants in the US, Canada, and the UK. A Wix Premium plan that supports payments is required, and POS Register users also need a Wix Retail POS plan.

Wix POS Pricing

Wix publishes its POS hardware prices, but it doesn’t publicly list the monthly cost of the required POS Register plan. You’ll need to sign in or contact Wix to see the plan price available to your account.

Wix POS costs may include:

• A Wix Core, Business, or Business Elite website plan to accept online payments
• A separate POS Register plan for full register functionality
• Wix POS hardware
• Wix Payments processing fees

Wix has several hardware options available, including a card reader, the Wix POS Go handheld device, a POS register, and an all-in-one bundle. Pricing ranges from $69 - $1,699. Other accessories like barcode scanners and cash drawers are also available for purchase.

Wix doesn’t offer a traditional free trial, but Wix website plans include a 14-day money-back guarantee. Hardware restrictions and the undisclosed POS Register subscription price lower Wix POS’s overall pricing transparency.

Wix POS Is Best Suited For …

• Online retailers who want to start selling in-person
• Existing Wix users who need a POS for their brick-and-mortar store
• Small-volume retail businesses who want to use Wix to sell online

Wix POS Features

Wix offers both a full POS Register for brick-and-mortar businesses and a Mobile POS option for selling from a phone. The available features depend on the hardware, Wix apps, and POS plan you use.

Wix POS is strongest for multichannel businesses that already use Wix Stores, Wix Bookings, Wix Events, or other Wix business tools. It supports many everyday retail and service features, although store credit and some advanced retail functions are still limited.

Key Wix POS features include:

• In-Person Sales: Accept payments, discounts, custom charges, tips, gift cards, and refunds.
• Mobile Sales: Sell products, services, tickets, memberships, gift cards, and restaurant orders from the Wix app.
• Employee Management: Assign cashier or store-manager roles, set permissions, and attribute sales to staff.
• Catalog & Inventory: Sync products and inventory across online and in-person sales, manage locations, and create purchase orders.
• Bookings & Services: Book appointments for walk-in clients and accept payment at checkout.
• Events: Sell event tickets in person through Mobile POS.
• Customer Management: Save customer profiles, purchase history, notes, and loyalty information.
• Reporting: Track sales, payments, payouts, staff activity, and channel performance.
• Loyalty: Let customers earn and redeem loyalty rewards at the register.
• Multichannel Management: Sync sales and customer data with Wix Stores, Wix Bookings, Wix Events, and other Wix tools.

Wix POS Integrations & Add-Ons

Wix POS works most closely with Wix’s own business apps, including:

• Wix Stores
• Wix Bookings
• Wix Events

Wix also has an App Market for accounting, marketing, shipping, and eCommerce tools, but not every Wix website integration works directly inside the POS Register.

Ease Of Use

Wix POS has a straightforward interface that should feel familiar to businesses already using Wix. Products, customers, inventory, and sales data sync with the Wix Dashboard.

Mobile POS setup is relatively simple: download the Wix app, connect Wix Payments, and add a card reader or enable Tap to Pay. Wix POS Register requires additional hardware setup but includes guided connection and testing instructions.

Customer Service & Support

Wix offers support through chat, email, and callback requests. English-language callbacks are available 24/7.

Wix POS Register users can contact Customer Care directly from the POS or through Wix’s main support system. Wix also provides a large online help center with POS-specific setup and troubleshooting guides.

Our experience with Wix support has been positive, although response quality may vary depending on the issue.

Payment Processing With Wix POS

Wix POS uses Wix Payments, Wix’s integrated payment-processing service. Depending on your location and hardware, you can accept chip, magstripe, and contactless card payments, along with digital wallets such as Apple Pay and Google Pay.

Wix Payments processing fees are:

Additional fees may apply for manual entry, Tap to Pay, American Express, cross-border transactions, currency conversion, refunds, and chargebacks. Wix currently charges a $15 chargeback fee in the US, which is returned if you successfully dispute the chargeback.

In markets where Wix Payments POS is unavailable, some Wix users can accept in-person payments through Square or SumUp using Wix Mobile POS. These are separate payment-provider integrations and can’t be used with Wix POS Register. Square availability varies by country, while SumUp is temporarily unavailable for new Wix connections.

Wix Contract & Commitment

Wix offers month-to-month Premium plans, so businesses don’t have to commit to an annual website subscription. Annual billing is also available at a discount.

Wix POS Register requires a separate POS Register plan, and businesses must purchase compatible Wix hardware. That creates a larger upfront commitment than a mobile POS setup that runs on a reusable phone or tablet.

What To Watch Out For

Wix Payments is a payment service provider rather than a traditional merchant account. Wix may delay payouts, hold reserves, or restrict accounts when it identifies elevated risk.

Flat-rate processing is predictable, but it may be more expensive than interchange-plus pricing for some established, high-volume businesses. Wix also charges additional fees for certain transactions, including chargebacks, cross-border payments, currency conversion, and some payment methods.

Businesses with high processing volumes should compare Wix Payments with merchant account providers that offer negotiated or interchange-plus pricing.

Wix POS Reviews

Independent reviews specifically about Wix POS remain limited. Most available feedback covers Wix’s broader website, eCommerce, payment, and customer-support services rather than the POS system itself.

Negative Wix POS Reviews & Complaints

Common complaints include:

• Difficulty reaching customer support
• Wix Payments holds or delayed payouts
• Automatic renewals and refund disputes
• Additional costs for advanced features and add-ons

Positive Wix POS Reviews & Testimonials

Positive feedback commonly mentions:

• Easy setup and an intuitive interface
• Helpful customer-service experiences
• Synced online and in-person sales and inventory
• Centralized customer profiles and purchase histories

Getting Started With Wix POS

To start using Wix POS:

• Choose a Wix plan that supports the products or services you sell
• Set up Wix Payments and complete account verification
• Select compatible POS hardware or enable mobile payments
• Sign in to your Wix account and configure your products, staff, taxes, and payment settings

Wix offers countertop and mobile POS options, so setup requirements vary depending on how and where you sell. You may also be able to add compatible accessories such as receipt printers, cash drawers, and barcode scanners.

Alternatives To Wix POS

Shopify POS is a strong alternative for multichannel retailers that don’t want to build their online store with Wix. Shopify offers more advanced retail and inventory features, a larger integration ecosystem, and more flexibility when choosing compatible hardware.

However, Shopify may cost more depending on your eCommerce plan, POS subscription, and hardware needs.

Final Verdict Of Wix Point Of Sale

Wix POS is a great choice for retailers and service businesses already using Wix for eCommerce, bookings, events, or other business tools. It keeps online and in-person sales, inventory, customer data, and payments connected within the Wix platform.

Wix offers options ranging from a mobile card reader and handheld POS Go device to a full countertop register. Its flat-rate processing and unified dashboard are appealing, but Wix POS has fewer advanced retail features and third-party integrations than some competing systems.

Overall, Wix POS is a convenient choice for existing Wix merchants that want to add in-person selling. Businesses that need advanced inventory management, broader integrations, or greater hardware flexibility may find Wix’s offering to be quite limited.

Want to explore more options before committing? Check out these retail POS systems to compare.