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Shelbi Wescott

Shelbi Wescott

Writer at Merchant Maverick
Shelbi Wescott is a writer and educator from Portland, Oregon. When she isn't writing about ways to help small businesses, she is a published author churning out pages for her science-fiction and mystery books. In 2015, her book After Life won an Honorable Mention for Best YA Mystery from the Library Journal. (It has ghosts. And mystery.) Shelbi has both a BA in English Literature and a Masters in Teaching from Lewis and Clark College.



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ADP Payroll



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9 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Past Employee

    Organization Name: Lancesoft

    Everyone beware that your previous compensation is readily available for purchase and especially for a 3rd party to capture if the next employer is using ADP. Yes, once I logged into the employee portal, I could see my compensation from my previous employer. REALLY BAD ETHICS and not to mention your previous compensation history can be worked against anyone, people need to understand this.

    1
    • Organization Name: Lancesoft
    Shelby

    Organization Name: SDL

    Since I started with ADP over a month ago, I have had no less than nine (9) service requests for errors on ADP’s part. This includes IRS notices, withholding errors and overpayments. The hold times are insane and the damage they have done to my Quickbooks has cost me days. I would steer clear of ADP at all costs. Just trying to save someone else this nightmare.

    1
    • Organization Name: SDL
    Renee Wagner

    Organization Name: Better Homes and Gardens Real Estate Rp

    Absolutely the worst company. I have numerous delinquent notices from EDD because of their non filing of payroll documents. Everything from not filing to no filing late. The penalties and interest just keep adding up. Don’t use them. Still trying to get this resolved.

    • Organization Name: Better Homes and Gardens Real Estate Rp
    Michelle Binks

    We use ADP Workforce Now and their PEO services. I have used ADP Run for years and it’s very easy to use and have had no issues until COVID and then it involved being on hold for long periods of time to get a question answered from customer service. Workforce Now is cumbersome and very difficult to use. I have been processing payroll for years. Previously using ADP Run it would take me about 15 minutes to process payroll. Using Workforce Now it usually take me an entire day. Additionally their PEO services are awful! It has taken a week to receive a response to emails, difficult to reach our sales person unless you call or text them directly. They rarely answer their emails. Many times I have been on hold for 30 minutes and my employees too, to get a question answered. Definitely, would not recommend to anyone. They even canceled one of my employees health benefits for turning in FMLA paperwork late – the guy was in a coma due to COVID, he couldn’t fill out the paperwork. Everything is done via email and some of our employees are not overly computer savvy.

    1
      Josh Torres

      Organization Name: Nimbus Private Shuttle LLC

      ADP stabs and bleeds you before you even know it. As a small business owner, paying ADP for advice and payroll services was the worst decision of my entrepreneurship. From a Small business owner I would like to warn other new entrepreneurs to avoid this company. Their advice for me as a self employed and Sole proprietor of my business in Connecticut, was to place myself on payroll and pay CT’s labor taxes. This went on for 2 and a half years until I moved out of the state on 12/31/2019 and had to close my business. Now, during this pandemic I find myself unemployed, so as I tried to collect unemployment which was the only reason I was told to pay that to begin with, Connecticut tells me that they do not see a sole proprietor as also an employee, and that I did NOT have to pay payroll or CT labor taxes for all that time. Furthermore, ADP was supposed to do my quarterly filings for the year 2019 which they only did the first quarter. I got charged late fees from CT for not filing and in one occasion had my account garnished.As if that wasn’t bad enough, ADP had submitted my SS number incorrectly since the beginning. By the middle of 2019 when I figured out my SS # was incorrect, they tried to charge me to fix it. After proving that my paperwork was correct and the error had come on their end they said “we will take care of it”. Well, they did change my SS # on my paperwork, but they never went back to the previous year and a half to fix their error. Now I have to prove to CT that my SS is the one I claim it is.I paid a few thousand dollars to this company to run the side of my business I didn’t want to (and didn’t know how to) run. Well, they did “Run” with my money.

      1
      • Organization Name: Nimbus Private Shuttle LLC

      This comment refers to an earlier version of this review and may be outdated.

      Vane Santiago

      Organization Name: IAS (Independent Consultant)

      Just wondering. How much a Mid Size Co. have to pay for ADP system?

      Example: 1,200 employees (all features).

      Regards,

      • Organization Name: IAS (Independent Consultant)

      This comment refers to an earlier version of this review and may be outdated.

      Jessica Dinsmore

      Hi Vane,

      You’d need to contact ADP for a quote specific to your business.

      All quotes are customized per your business location, number of employees, frequency of running payroll, etc.

        This comment refers to an earlier version of this review and may be outdated.

        Jackie Boundy

        I am an employee. This company withheld 15% of my paycheck in the middle of this covid 19 crises. Everyone else is helping and working with consumers. I explained to them what a hardship this will be. I also explained it was illegal and supplied physical proof attesting to the fact. The company authorizing them is completely shut down, not taking calls, not accep.oting priority over night mail. Yet, they still took my money. Heartless company

          This comment refers to an earlier version of this review and may be outdated.

          JANET

          Organization Name: ADP

          This company and their services are not accurate . The huge Mistake on W-2 – 2019 . Be careful and double check your W-2’s Total.

          1
          • Organization Name: ADP

          This comment refers to an earlier version of this review and may be outdated.

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