Innovation Refunds Review
Innovation Refunds specializes in helping businesses affected by the COVID pandemic claim their Employee Retention Tax Credit refunds.
Innovation Refunds

Total Rating | 4.5 |
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Fees | Fair |
Features | Excellent |
Customer Service | Excellent |
Innovation Refunds At A Glance
- Innovation Refunds helps small- and mid-sized businesses file and claim their Employee Retention Credits.
- Innovation Refunds has a secure, streamlined, and expedited claim process to take the burden of claiming ERC off of business owners.
- The company has a network of CPAs and tax attorneys to ensure accuracy and efficiency when filing ERC claims.
Pros
- Free audit support
- Dedicated account specialists
- Free, no-obligation ERC analysis
- No upfront payments
Cons
- Expensive fees
- Must have at least four full-time employees
Table of Contents
What Is Innovation Refunds?
Innovation Refunds is an Employee Retention Credit (ERC) tax specialist. Innovation Refunds specializes in helping small and medium-sized businesses that were affected by the COVID pandemic claim their ERC refunds. Innovation Refunds has a quick, secure process that takes the guesswork out of ERC guidelines and IRS tax codes, helping businesses receive the funds they’re owed.
Innovation Refunds has helped over 14,000 businesses claim over $4 billion in payroll tax refunds. The company works with CPAs and tax attorneys to ensure that your return is filed correctly, calculations are accurate, and you get the support you need if audited. Integrations with accounting and payroll software and excellent customer reviews add to the reasons why Innovation Refunds is a top ERC tax specialist.
Innovation Refunds Services
Innovation Refunds specializes in ERC claims and refunds. Unlike some of its competitors, Innovation Refunds doesn’t offer additional tax services, accounting, bookkeeping, or other services.
This may be a drawback for businesses that want a more comprehensive tax or financial solution, but businesses that want a streamlined claims process with specialists that are well-versed in ERC guidelines will find what they need with Innovation Refunds.
Innovation Refunds Fees
Innovation Refunds’ fee is 25% of your ERC refund. There are no setup costs or hidden fees. While this fee is a bit on the higher side (as some ERC companies may only charge 10% to 15%), it certainly isn’t the most expensive. And pricing is pretty competitive when you consider that your claim will be handled by a CPA or tax attorney and includes ERC audit support, which can be invaluable down the road.
No money is paid upfront, and your fee is taken only after your ERC refund check is issued. A free, no-obligation analysis to determine if you qualify for ERC is available.
Innovation Refunds Features
There are several benefits that make Innovation Refunds stand out in the industry. The most notable features include:
- Dedicated Account Specialists: You’ll work with a dedicated account specialist that will work to maximize your refund and file your claim efficiently, all while answering your questions along the way.
- Free Analysis: You can receive a free analysis to see if you qualify for ERC by filling out an application that takes just eight minutes.
- No Upfront Payments: You won’t be required to make any payments upfront. Innovation Refunds only gets paid when you do.
- Free Audit Support: Innovation Refunds has a network of tax attorneys to provide audit support if needed at no additional cost.
- Secure Portal: You can upload your documentation easily and securely through Innovation Refund’s client portal.
- Payroll & Accounting Integrations:
- Basic Refund Calculator: Innovation Refunds has a basic ERC refund calculator on its website that lets you quickly see how much money you can potentially receive.
- Referral Program: Through Innovation Refunds’ referral program, you can earn a $1,000 VISA gift card for each referred ERC claim submission.
Innovation Refunds ERC Refund Process & Timeline
Innovation Refunds simplifies and expedites the ERC claim process. You can get started by providing information about yourself and your business through the company’s online application. The application process takes less than 10 minutes, and there is no charge to determine if you qualify for ERC. One thing to note is that Innovation Refunds only works with businesses that have four or more full-time employees.
After receiving your estimate and opting to move forward, you will submit your documents through Innovation Refunds’ secure portal. Innovation Refunds works behind the scenes to complete and file your forms while providing you with status updates. Once all forms are filed, you simply have to wait for the IRS to issue your refund check, which can take a minimum of four months.
Innovation Refunds doesn’t specify the average time it takes to file a claim. However, user reviews indicate that in most cases, the process is fast and streamlined.
Innovation Refunds Customer Service
Innovation Refunds Support | Availability |
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Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
Innovation Refunds offers several ways to get in touch, including an online application, online form, email, and by phone. There is a chat option on the website, but it does not allow you to speak to a live representative. It does, however, answer basic questions. Innovation Refunds has a company blog with useful ERC posts, as well as social media profiles on Facebook, Twitter, LinkedIn, and Instagram.
Innovation Refunds provides its clients with dedicated account specialists. Overall, clients are pleased with the service they receive from these specialists, noting in reviews that the team is knowledgeable, friendly, professional, and quick to provide updates throughout the claim process.
Innovation Refunds Reviews
Innovation Refunds has an excellent public reputation, garnering numerous positive reviews from its past and current customers. Innovation Refunds has a rating of 4.91/5 (based on 87 reviews) from the Better Business Bureau, where it is also accredited and holds an A rating. The company has earned 4.9/5 stars (based on 300+ ratings) on Trustpilot and 4.9/5 stars (based on 130+ ratings) on Google.
Innovation Refunds Complaints
Though Innovation Refunds holds a high rating among its customers, there are a handful of negative reviews. The most common complaints about the company are:
- Expensive fees
- Requires a minimum number of employees
- No explanation was provided for disqualification
Positive Innovation Refunds Reviews
Overall, Innovation Refunds has earned praise from its clients, who most like:
- Easy, time-saving process
- Responsive & helpful specialists
- Timely updates
- Fast approvals & filing
Is Innovation Refunds Worth It?
Innovation Refunds charges a 25% fee for its services, which is a little steep when compared to ERC companies with more competitive rates like ERC Specialists, which only charges 10% to 15% of your ERC refund. Innovation Refunds also doesn’t work with businesses with fewer than four employees, so very small businesses may want to look at other options like Lendio.
Despite these drawbacks, however, Innovation Refunds is a solid choice for processing your ERC claims. A free analysis, dedicated account representatives, built-in audit support, an easy application process, and excellent customer reviews make Innovation Refunds a solid contender in the industry, landing it among the best ERC companies.
Innovation Refunds FAQs
The Merchant Maverick Seal of Approval 🏆
Innovation Refunds ![]()
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Innovation Refunds for yourself.
The Merchant Maverick Seal of Approval 🏆
Innovation Refunds ![]()
|
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Innovation Refunds for yourself.
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