Roll By ADP Review
Roll by ADP payroll's features best appeal to the generation of small business owners who are comfortable with texting and prioritize ease of use, reliability, and simplicity.
Roll by ADP

Total Rating | 3.5 |
---|---|
Pricing | Excellent |
Features | Fair |
Customer Service | Good |
Integrations | Poor |
Reviews | Good |
Payroll Processing Time
Next dayPricing
$29/month + $5 per employeeBusiness Size
Small businesses (no limit to number of people paid)Roll by ADP At A Glance
- Roll by ADP is a simple chat-based payroll app designed for small businesses.
- With features such as tax support, garnishments, next-day payroll, hiring, document management, support for W-2 and 1099 contractors, and much more, Roll by ADP is a full-featured solution that makes handling payroll as simple as sending a text.
- Roll by ADP has just one accounting software integration with QuickBooks Online, so it’s not a great solution for larger businesses with more complex payroll needs.
Pros
- Easy to use
- Next-day payroll runs
- Employee self-service mobile app
- Payroll reminders and alerts right to your phone
Cons
- No accounting integrations
- Suitable only for very small businesses
- Limited reports
Table of Contents
What Is Roll By ADP?
Roll by ADP is a small business payroll solution. It offers next-day payroll, unlimited payroll runs, garnishments, tax support, and employee management features through a chat-based mobile app that users navigate by texting Roll’s AI bot. Businesses and employees can download the same Roll app from Apple App Store or the Google Play Store to access its services.
Small business owners who prioritize reliability and simplicity find Roll by ADP appealing. However, Roll’s limited accounting software integration, benefits administration, and weak reporting are significant drawbacks that may discourage larger businesses.
What’s The Difference Between Roll By ADP VS RUN By ADP?
Roll by ADP differs from RUN by ADP in several ways, as RUN by ADP is a traditional full-service payroll and HR solution with options for time tracking, employee management, benefits administration, and much more. Conversely, Roll by ADP is a chat-based payroll solution for small businesses.
While RUN by ADP can handle the needs of small to mid-sized businesses with up to 1,000 employees, you may find Roll by ADP’s features to be increasingly limited as your small business grows.
Roll By ADP Pricing
Roll by ADP Plans | Price | When To Use |
---|---|---|
Roll | $29/month + $5 per employee | If you need simple payroll for your small business |
Roll by ADP offers only one pricing plan that costs $29/month + $5 per employee and includes everything the software has to offer. New users should take advantage of the free three-month trial Roll by ADP offers.
The subscription model pricing has no hidden costs, and you can cancel services at any time as long as you notify Roll at least 30 days before the change.
Roll By ADP Monthly Plan
Roll by ADP’s plan costs $29/month + $5 per employee and includes:
- Unlimited payroll
- Tax support (payroll taxes calculated and deducted)
- W-2 and 1099 workers
- Live chat support
- Payroll in all 50 states
- Direct deposit/check
- Next-day direct deposit
- Same-day check payments
- Proactive tasks and deadline reminders
- Real-time, AI-driven error checks
- Payroll reports
- Payroll register sent to your accountant
- Easily changed information
- New hire reporting
- Automatic benefits plan deductions
- Automatic retirement plan deductions
- Garnishments
- Apple and Google SSO
- Desktop access
- Employee access to tax documents and paystubs
- Mobile app for employee use
If Roll by ADP doesn’t have the features you’re looking for, consider ADP’s larger payroll software, RUN Powered by ADP, which offers more features and scalability.
Is Roll By ADP Easy To Use?
Roll by ADP will be easy to use for anyone familiar with texting and cell phone navigation. If you are most familiar with traditional payroll software interfaces, you may find that Roll by ADP’s app is inefficient. Texting to get things done rather than just hitting preset buttons can be irksome. If you’re not loving Roll by ADP’s mobile app, you can head to Roll by ADP’s desktop version to get payroll done on a bigger screen.
In an attempt to make chat-based navigation easier, Roll’s AI is designed to learn as it goes, adapt to your company’s needs, and even learn your misspellings and routines. However, you’ll need a mobile device running iOS 10.3 or later and Android 5.0 and up to use the app and test these features.
Roll By ADP Features
Roll by ADP Features | Availability |
---|---|
Payroll Tax Support | |
Auto-Schedule Payroll | |
Bonus Payroll | |
Off-Cycle Payroll | |
Employee Management | |
Paid Time Off | |
Time Tracking | |
HR Support | |
Onboarding Support | |
Benefits Administration | |
Number Of Reports | 1 |

Roll by ADP does payroll exceptionally well, but that’s about all it does. The app has all the essentials for running payroll, including direct deposit, check payments, payroll in all 50 states, paying employees and 1099 contractors, and more. Roll by ADP also boasts some nice-to-have payroll features, such as unlimited payroll runs, off-cycle payroll, tax support, and deductions.
However, if your business requires an accounting software integration, benefits administration features, built-in time tracking, robust reporting, and HR support, Roll by ADP isn’t a great option.
Roll By ADP Customer Service
Roll by ADP Support | Availability |
---|---|
Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
Roll by ADP offers unlimited, 24/7 live chat support within the app as its primary customer service option. The software also provides phone support, but this option is limited to the hours of 8 AM-5 PM EST, Monday thru Friday.
Roll by ADP’s customer service is very limited compared to other payroll software options.
Roll By ADP Integrations
Roll by ADP integrates with QuickBooks Online and offers no other integrations at the time of this writing.
Is Roll By ADP Secure?
Roll by ADP employs the same security measures found across ADP’s software solutions. According to ADP’s website, the software is encrypted, audited, and bonded. Here is a look at some of ADP’s most notable security measures:
- SOC 1 and 2 reports
- ISO 9001 and 27001 certifications
- Payment Card Industry Data Security Standard (PCI DSS)
- Incident management
- Real-time security monitoring
- Security alerts dashboard
Roll By ADP Reviews
At the moment, Roll by ADP does not have any significant user reviews to evaluate. The reviews that are available are on the app store, where Roll by ADP currently has 4.4/5 stars and 540+ reviews. Additionally, Roll by ADP earned rave reviews on the Google Play Store, with a 4.5/5 star rating from 870+ reviewers and 100K+ downloads.
Negative Roll By ADP Reviews & Complaints
- Limited features
- Limited integrations
- Slow onboarding
Positive Roll By ADP Reviews
- Super easy to use
- Good value for the money
Final Verdict: Is Roll By ADP Worth It?
Roll by ADP Review Summary | |
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Pricing | $29/month + $5 per employee |
Choose If You Need |
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We’re going to say that Roll by ADP for payroll might be a top choice for a small company with basic payroll needs still looking for a payroll SaaS with full-tax support. Like its sister software ADP Payroll, the company is no stranger to the world of payroll and what small businesses are looking for. If the app seems lacking right now, ADP is rolling out new features and still getting a feel for how businesses will use and need to use the program.
For small business owners who prefer to operate from a phone with simple instructions, we can recommend Roll by ADP as a great place to start. Other contenders in this category would include Square Payroll or Gusto — both with similar price points and more features.
Still don’t know which software to use? Check out these other affordable payroll software options for small businesses.
Roll By ADP FAQs
Try A Top Pick For Payroll
ADP Payroll ![]() |
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We like ADP Payroll for its advanced employee management, strong payroll features, and great customer support. Get three months free when you sign up through our links! Get Started.
Try A Top Pick For Payroll
ADP Payroll ![]() |
---|
We like ADP Payroll for its advanced employee management, strong payroll features, and great customer support. Get three months free when you sign up through our links! Get Started.