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Start QuizSquare Handheld is the newest POS device added to Square's hardware lineup. Find out if it's right for your business.
Total Rating | 4.6 |
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Pricing4.6 | |
Ease Of Use5.0 | |
Features4.3 | |
Customer Service4.8 | |
User Reviews4.7 |
Table of Contents
Square Handheld is a POS device launched by Square in 2025. This handheld device packs a lot of power and features in one pocketable package that weighs less than one pound.
The Square Handheld’s portable design makes it a great option for restaurants that want to take tableside payments and orders. Don’t count it out for retail either, as its strong software and features simplify managing inventory and accepting payments on the sales floor. Service-based businesses will also appreciate being able to schedule appointments and upload client photos from this sleek device.
Pricing4.6 |
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Hardware 4.5 |
Payment Processsing 4.8 |
Square Handheld is priced at $399 for the device, or you can finance your purchase for $37 per month for 12 months.
Square Handheld uses Square’s proprietary payment processing. The processing rate is 2.6% + $0.15 per transaction for every swiped, dipped, or tapped transaction. A separate Square card reader is required to swipe credit or debit cards. A fee of 6% + $0.30 is charged for Cash App Afterpay transactions.
Square Handheld comes loaded with Square’s POS software. According to Square, the software has been redesigned to provide seven different modes that are customized with industry-specific features. Pricing for Square software is as follows:
Square Handheld Plans | Price | When To Use |
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Free | $0/month | If you need free POS software with solid features |
Plus | $29+/month | If you need advanced, industry-specific features |
Premium | Custom pricing | If you need a customized POS solution for your business |
Square Handheld comes loaded with Square’s free POS software. You can upgrade to Square Plus, which boasts advanced features, industry-specific features, and lower processing rates. The Premium plan is a custom solution that requires a custom quote from Square.
Square Handheld has a 6.2-inch screen and measures just over 7 inches in length and 3 inches in width. At just 0.86 inches at its thickest point and weighing just 11 ounces, Square Handheld is small and lightweight enough to carry around your business or slip into a pocket when not in use.
Square Handheld comes equipped with a power cable and a power adapter. According to Square, the battery is designed to last all day when fully charged. A barcode scanner is located at the top of the device, while the dip slot is on the bottom. Square Handheld accepts tapped and dipped payments out of the box. However, a Stripe magstripe card reader will need to be plugged into the charging point if you wish to accept swiped payments.
Square Handheld is water and dust resistant and is equipped with Gorilla Glass Victus cover glass to protect against scratches and drops. A Belkin SheerForce case in a variety of colors is available to protect your device for $39.
Square Handheld also integrates with other peripherals, including receipt printers and kitchen display systems. It even features a 16-megapixel built-in camera with integrated flash.
Square Handheld comes with a one-year limited warranty.
Ease Of Use5.0 |
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Initial Setup 5.0 |
Device Use 5.0 |
As with other Square POS devices, it’s easy to set up, use, and train employees on the Square Handheld. The device comes loaded with Square’s free POS software, so if you’re familiar with this, you’ll have no problem getting started. Even if you’re new to Square, you’ll find that it’s extremely user-friendly and intuitive.
Square Handheld’s slimmer, lightweight design makes it more portable than Square Terminal, which is better suited for use on a countertop. This design comes in handy when it’s time to manage your inventory, allowing you to easily scan barcodes without having to use a bulky device. The device is designed to be durable to withstand drops and everyday usage, although purchasing a case would be worth the small investment for added protection.
In addition to its easy-to-use software, we also appreciate that Square has transparent flat-rate payment processing that’s easy to understand.
Features4.3 |
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Device Hardware Features 5.0 |
Device Software Features 3.6 |
Don’t let its smaller size fool you — Square packs a lot of features into the Handheld.
Square Handheld Features | Availability |
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Multi-Store Support | |
Contactless Payments | |
Multi-Channel Selling | |
Gift Cards | |
Customer Loyalty | |
Marketing Tools | |
Online Ordering | |
Inventory Management | |
Reporting | |
Menu Management | |
Delivery Management | |
EBT Acceptance | |
Employee Management | |
Text Messaging |
Here’s a breakdown of the most notable features:
Overall, Square Handheld boasts many of the great features that users have come to know and love from Square. One potential downside is that, unlike the Square Terminal, the Handheld does not have a built-in printer. However, receipts, kitchen tickets, and barcodes can be printed through a separate network printer.
Customer Service4.8 |
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Personal Support 4.6 |
Self-Service 5.0 |
Square offers multiple ways to get in touch if you need support for your hardware or software.
Square Handheld Customer Service | Availability |
---|---|
Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
If you need to speak to a live person, you can contact Square by phone, email, or live chat. Square also has great self-support resources, including a knowledgebase, community forum, company blog, and active profiles on social media.
As far as the quality of support, reps are generally friendly, knowledgeable, and helpful.
User Reviews4.7 |
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Customer Feedback 5.0 |
Review Site Aggregate 4.6 |
Because Square Handheld is a new product, at the time of this review, there is not enough information to determine what users think about this specific product. Instead, we have to look at user reviews for Square as a whole.
Other Square hardware (like the Square Terminal) receives mostly positive reviews for ease of use and sleek styling. Based on this, we can only expect that (barring some serious glitches or quality issues) Square Handheld will receive the same positive reception.
While Square’s hardware generally receives positive marks, most complaints will likely surround Square’s payment processing. Square’s hardware, features, low pricing, and customer support are what have contributed to Square’s positive reputation and have placed it among the best POS systems for small business.
There are a few POS devices that are similar to Square Handheld: Clover Flex and Toast Go.
Square Handheld Review Summary | |
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Pricing Range | $0 - $29+/month |
Choose If You Need |
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Although it’s only recently hit the market, Square Handheld is already making a name for itself among other portable, handheld POS devices. It’s a great option for restaurants, retail shops, or even service businesses that don’t want a stationary, clunky system and want the ability to take orders, accept payments, and manage inventory without being held back.
With its newly updated POS app preloaded, Square Handheld is a plug-and-play system that can be customized to fit the needs of your business. In addition, you’ll receive the same great customer service, affordable and transparent pricing, and flat-rate payment processing that we’ve come to expect from Square.
Square Handheld is affordable, there are no long-term contracts, and a free monthly subscription is available. While more time is needed to determine if the Square Handheld is durable enough to stand up to the competition, we can only expect that like Square’s other hardware, the Square Handheld will truly deliver in terms of quality, ease of use, and value.
We spend hours researching and evaluating each POS hardware and mobile payments device that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our product ratings.
When rating POS hardware (which might include registers, mobile card readers, and other similar devices), we use a 38-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether reduced fees are available for multiple terminals, which payment processing options are available, and how well the hardware integrates with POS or payment processing software apps. We’re also paying careful attention to hardware’s relative cost, any associated fees, and whether financing is available, among other things.
Learn more about how we rate POS hardware.
The Merchant Maverick Seal of Approval 🏆
Square Handheld ![]()
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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Handheld for yourself.
The Merchant Maverick Seal of Approval 🏆
Square Handheld ![]()
|
---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Handheld for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.