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Wave Review (Formerly Wave Accounting)

This free, easy-to-use accounting software is great for small businesses, especially for eCommerce, but lacks in project management, budgeting, and inventory tracking.

    Erica Seppala
  • 237 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

Wave

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Total Rating4.0
Pricing Excellent
Features Good
Customer Service Fair
Integrations Poor
Reviews Good

Accounting Method

Accrual & Cash-Basis Accounting

Pricing

$0/month

Business Size

Freelancers & Small Businesses (Unlimited Users)

Wave At A Glance

  • Wave is cloud-based accounting software that’s absolutely free to use.
  • Additional business services, including payroll, payment processing, and professional bookkeeping can be added on for a fee.
  • Wave offers a robust set of accounting features at no cost but does lack more advanced features like project management and inventory management.

Erica Seppala

Erica Seppala

Expert Analyst & Reviewer at Merchant Maverick
An expert in accounting, finance, and point of sale, Erica has been researching and writing about all things small-business since 2018. Erica's insights into personal and business finance have been cited in numerous publications, including MSN, Real Simple, and Reader's Digest. She is a graduate of Limestone College.
Erica Seppala
View Erica Seppala's professional experience on LinkedIn.



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Sources

To learn more about how we score our reviews, see our Accounting Software Rating Criteria.
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237 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Senthil

    Organization Name: Maanavar

    I recommend no one use this app for their business transaction. They won’t ask you any ques while you create an invoice or while your client pays. Instead, they will ask all questions later and will delay payment for more than 10 days.They will hold your money and use it for their own purpose. Who gave them the right to hold my money for more than 10 days. importantly they will charge you 3.6% of your transaction amount for this worst customer service

    1
    • Organization Name: Maanavar
    Josh Whitford

    Organization Name: Josh Whitford Properties

    Least responsive software is very kind. I don’t want this review to get banned, or I would be leaving very profane language here. DO NOT USE THIS SOFTWARE!!! Finally got a tenant to pay their past balance and late fees, not realizing that they would pay it through this god awful software, or that it was possible to do that. I just used it to send an invoice. Now Wave is holding $11,000 hostage and they won’t give it to me or give it back to my tenant. How is this company even in business? Any ideas would be appreciated.

    • Organization Name: Josh Whitford Properties
    Jessica Dinsmore

    Hi Josh,

    We are so sorry to hear you are having to go through this! While this isn’t exactly a common occurrence, unfortunately, this has happened before. According to Wave, anyone that uses the Payments service is subject to a risk review. If a manual assessment is required, funds can be put on hold for up to 65 days, after which time the funds would be refunded. The client that sent the funds can work with their bank to have funds returned sooner. We would encourage you to reach out to Wave directly to discuss this issue and to work to come to a speedy resolution. We wish you the best of luck!

      Bill Knoche

      Organization Name: LessTalkSelling

      It has to be the least responsive operation I have ever encountered. One star is three stars higher than it should be rated. It came with a high recommendation from a tech guy I respect. When I have a few days t cool off, I will reach out to him and ask why he was endorsing such a complex operation to get any help from

      1
      • Organization Name: LessTalkSelling
      Christi Gardner

      Organization Name: Nora James jewelry

      What kind of “company” doesn’t provide a phone number! The customer service is atrocious!!! Whatever you do don’t try and change your banking information or click instant payouts! “Account under review “ and NO help!!!!!!!!

      • Organization Name: Nora James jewelry
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    The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.

    Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

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