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Zoho Books Review

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Zoho Books Review

  • 9 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
1996
Location
Pleasanton, CA
Chelsea Krause

Chelsea Krause

Managing Editor - Accounting
Chelsea Krause is a writer who has specialized in accounting for over three years and is a QuickBooks Certified User. She has a BA in English & Creative Writing from George Fox University and studied at the University of Oxford as well. She has been quoted in Forbes and her work appears in Startup Nation, Small Business Bonfire, and Women on Business.
Chelsea Krause



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9 Comments

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    Vicky Rappaport

    Organization Name: La Maison, LLC

    Zoom Books was not appropriate for my business. As soon as I realized this, I cancelled it. They refused to recognize my cancellation. They kept charging me different amounts. First they charged me $150, then they charged me $28. They are not even in the US. Do you want your books outside the US? These people are flat out thieves. I received very dishonest replies to my emails and each was from a different person who claimed to have never seen my cancellation email even though I attached it to every email. DON’T USE THEM!

    • Organization Name: La Maison, LLC

    This comment refers to an earlier version of this review and may be outdated.

    Robert

    Organization Name: Ferox Therapeutics

    This experience was an unmitigated disaster. Zoho books is not able to consistently discern debits from credits (rather a fundamental problem for accounting software.) Had an issue with multiple transactions, wasted a tremendous amount of time trying to fix, via chat and over the phone (they were very nice), but after a month I have called it quits. I think in the end I was attracted by the price, but this experience clearly proves the maxim, you get what you pay for.

    1
    • Organization Name: Ferox Therapeutics

    This comment refers to an earlier version of this review and may be outdated.

    Abdul Manan

    Organization Name: Essensia Tech

    Zohobooks is no doubt a good accounting software, but it is lacking the most essenstial feature to run any project based company. Zoho is lacking project costing and project profitability feature. So, zoho is completely ignoring the market of Project based companies. Moreover, the are lacking with performa invoice.

    • Organization Name: Essensia Tech

    This comment refers to an earlier version of this review and may be outdated.

    Patty McCarty

    Organization Name: Cachet Security & Transportation

    So what software did you go with if you are looking for low cost with project management?

    • Organization Name: Cachet Security & Transportation

    This comment refers to an earlier version of this review and may be outdated.

    We've done in-depth research on each and confidently recommend them.

    Becca

    Organization Name: Expressions By Design

    I LOVE having something with the functionality of Quickbooks. The phone ap is fabulous and the custom price lists and ease of AR is amazing. My the only 2 things I don’t really like is the bank reconciliation and that it doesn’t have a payroll option which aren’t very big deal at all. I’m so impressed! Thank you Zoho!

    5
    • Organization Name: Expressions By Design

    This comment refers to an earlier version of this review and may be outdated.

    Gabriel

    False representation from ZOHO. I have been using ZOHO Invoices and ZOHO CRM for over a year now. After comparing various acounting solutions I decided to go with ZOHO Books. One of the key feature was the ability to automate the Account reconciliation through a feed from my financial institution. To make sure it was available to me before I start investing time and energy I checked on the site to make sure my bank was part of the financial institutions list that can integrate into Zoho books. I even called Customer support and both sources confirmed me that I was ok After having done 2 days worth of work to get ready for the switch I couldn’t set-up the bridge with my banks, After a few calls, tickets and emails, I was told that my bank wasn’t supported and was given no timeline when thi would be made available. Quite a lousy experience . They didn’t even offer any alternative solutions or credit to retain my business.

    2

      This comment refers to an earlier version of this review and may be outdated.

      Pat

      I have been using Zoho Books for several months and I’m extremely happy with the online software. It has taking me three months to find the right software that works for my company and my clients. It has integrations beyond the big competitors and has a customer portal for viewing and paying invoices. Very user friendly with 24/7 support. Highly recommend bookkeeping software.

      5

        This comment refers to an earlier version of this review and may be outdated.

        Bruno

        Hi, i am trying Zoho Books for my company situated in Lima, Perú. This software actually has a lot of accounting stuff but, as you say, lacks of some stuff that helps checking profits of products or services, and also a lack of user control (permissions),.

          This comment refers to an earlier version of this review and may be outdated.

          Raj

          Organization Name: CCC

          Zoho is a wonderful app. I own a startup and my accounts team is stuck with an age old app – Tally. The old bookkeepers can’t keep up with the pace of operation in the current dynamic marketplace. They were hampering operational efficiency with their irrelevant documentation. Zoho keeps came to my rescue. With the solutions that it offers, I was actually able to streamline my operations to fit with the accounting process and voila! Win win for both. As a startup, I fine tune by just following process outlined in Books, I hit the sweet spot where both worlds met. The accounts team is still skeptical but screw them! I mean really. As a business owner juggling and balancing is about everything. Integration with other native and 3rd party apps is really amazing. I like how they have intertwined the intricacies of different applications like their Inventory app for example. The budgeting feature is already out in Books. Their Payroll application is quite good but am not sure about their integration.

          5
          • Organization Name: CCC

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