Zoho Books

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Zoho Books Review

Thanks to competitive pricing and great usability, Zoho Books shines as an accounting app for small businesses, though it may be too limited for some larger companies.

    Matt Sherman
  • UPDATED

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Zoho Books

Total Rating4.5
Pricing Good
Features Excellent
Customer Service Excellent
Integrations Fair
Reviews Excellent

Accounting Method

Accrual & Cash Basis

Pricing

$0-$275/month

Business Size

Best suited for small to mid-sized with 15 or fewer users but some larger business could take advantage of Zoho Books with its added payroll functionality

Zoho Books At A Glance

  • Zoho Books is feature-rich accounting software that is highly scaleable for small to medium-sized businesses and has a free plan option
  • It has some of the highest ratings for ease of use among accounting software programs on the market, and its mobile apps are also reviewed exceptionally well
  • Zoho Books continues to improve its feature set, adding new integrations and payroll functionality, making an even better all-in-one product

Matt Sherman

Matt Sherman

Expert Analyst & Reviewer at Merchant Maverick
A former sports editor and journalist, Matt Sherman has been writing about and researching small business software since 2015, with a special emphasis on retail and restaurant sales. Matt's expert opinions are cited in various industry publications, including Fox Business. He is a graduate of the University of Oregon.
Matt Sherman
View Matt Sherman's professional experience on LinkedIn.



The Merchant Maverick Seal of Approval 🏆

Zoho Books


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After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Books for yourself.

The Merchant Maverick Seal of Approval 🏆

Zoho Books


Start Trial

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Books for yourself.

To learn more about how we score our reviews, see our Accounting Software Rating Criteria.

9 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Vicky Rappaport

    Organization Name: La Maison, LLC

    Zoom Books was not appropriate for my business. As soon as I realized this, I cancelled it. They refused to recognize my cancellation. They kept charging me different amounts. First they charged me $150, then they charged me $28. They are not even in the US. Do you want your books outside the US? These people are flat out thieves. I received very dishonest replies to my emails and each was from a different person who claimed to have never seen my cancellation email even though I attached it to every email. DON’T USE THEM!

    This comment refers to an earlier version of this review and may be outdated.

    Robert

    Organization Name: Ferox Therapeutics

    This experience was an unmitigated disaster. Zoho books is not able to consistently discern debits from credits (rather a fundamental problem for accounting software.) Had an issue with multiple transactions, wasted a tremendous amount of time trying to fix, via chat and over the phone (they were very nice), but after a month I have called it quits. I think in the end I was attracted by the price, but this experience clearly proves the maxim, you get what you pay for.

    1

    This comment refers to an earlier version of this review and may be outdated.

    Abdul Manan

    Organization Name: Essensia Tech

    Zohobooks is no doubt a good accounting software, but it is lacking the most essenstial feature to run any project based company. Zoho is lacking project costing and project profitability feature. So, zoho is completely ignoring the market of Project based companies. Moreover, the are lacking with performa invoice.

    This comment refers to an earlier version of this review and may be outdated.

    Patty McCarty

    Organization Name: Cachet Security & Transportation

    So what software did you go with if you are looking for low cost with project management?

    This comment refers to an earlier version of this review and may be outdated.

    Becca

    Organization Name: Expressions By Design

    I LOVE having something with the functionality of Quickbooks. The phone ap is fabulous and the custom price lists and ease of AR is amazing. My the only 2 things I don’t really like is the bank reconciliation and that it doesn’t have a payroll option which aren’t very big deal at all. I’m so impressed! Thank you Zoho!

    5

    This comment refers to an earlier version of this review and may be outdated.

    Gabriel

    False representation from ZOHO. I have been using ZOHO Invoices and ZOHO CRM for over a year now. After comparing various acounting solutions I decided to go with ZOHO Books. One of the key feature was the ability to automate the Account reconciliation through a feed from my financial institution. To make sure it was available to me before I start investing time and energy I checked on the site to make sure my bank was part of the financial institutions list that can integrate into Zoho books. I even called Customer support and both sources confirmed me that I was ok After having done 2 days worth of work to get ready for the switch I couldn’t set-up the bridge with my banks, After a few calls, tickets and emails, I was told that my bank wasn’t supported and was given no timeline when thi would be made available. Quite a lousy experience . They didn’t even offer any alternative solutions or credit to retain my business.

    2

    This comment refers to an earlier version of this review and may be outdated.

    Pat

    I have been using Zoho Books for several months and I’m extremely happy with the online software. It has taking me three months to find the right software that works for my company and my clients. It has integrations beyond the big competitors and has a customer portal for viewing and paying invoices. Very user friendly with 24/7 support. Highly recommend bookkeeping software.

    5

    This comment refers to an earlier version of this review and may be outdated.

    Bruno

    Hi, i am trying Zoho Books for my company situated in Lima, Perú. This software actually has a lot of accounting stuff but, as you say, lacks of some stuff that helps checking profits of products or services, and also a lack of user control (permissions),.

    This comment refers to an earlier version of this review and may be outdated.

    Raj

    Organization Name: CCC

    Zoho is a wonderful app. I own a startup and my accounts team is stuck with an age old app – Tally. The old bookkeepers can’t keep up with the pace of operation in the current dynamic marketplace. They were hampering operational efficiency with their irrelevant documentation. Zoho keeps came to my rescue. With the solutions that it offers, I was actually able to streamline my operations to fit with the accounting process and voila! Win win for both. As a startup, I fine tune by just following process outlined in Books, I hit the sweet spot where both worlds met. The accounts team is still skeptical but screw them! I mean really. As a business owner juggling and balancing is about everything. Integration with other native and 3rd party apps is really amazing. I like how they have intertwined the intricacies of different applications like their Inventory app for example. The budgeting feature is already out in Books. Their Payroll application is quite good but am not sure about their integration.

    5

    This comment refers to an earlier version of this review and may be outdated.

Comments are closed.

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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.

Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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