Roll By ADP Review

Pros

• Easy to use
• Next-day payroll runs
• Employee self-service mobile app
• Payroll reminders and alerts right to your phone

Cons

• Suitable only for very small businesses
• Limited reports
• Limited integrations

What Is Roll By ADP?

Roll by ADP is a mobile-first, chat-based payroll app for very small businesses. It supports unlimited payroll runs, tax calculation and payment, W-2 and 1099 workers, direct deposit and company checks, basic worker-hour tracking, QuickBooks Online integration, reminders, error checks, and employee self-service.

Small business owners who prioritize reliability and simplicity may find Roll by ADP appealing.

However, Roll’s limited integration options, limited benefits administration, and weak reporting are significant drawbacks that may discourage larger businesses.

What’s The Difference Between Roll By ADP VS RUN By ADP?

Roll by ADP differs from RUN by ADP in several ways, as RUN by ADP is a traditional full-service payroll and HR solution with options for time tracking, employee management, benefits administration, and much more. Conversely, Roll by ADP is a chat-based payroll solution for small businesses.

While RUN by ADP can handle the needs of small to mid-sized businesses with up to 1,000 employees, you may find Roll by ADP’s features to be increasingly limited as your small business grows.

Roll By ADP Pricing

Roll by ADP is affordable and transparent, with one simple plan and no long-term contract. However, it offers limited plan customization and few add-ons.

Roll by ADP offers only one pricing plan that costs $39/month + $5 per employee and includes everything the software has to offer. New users should take advantage of the free three-month trial Roll by ADP offers.

The subscription model pricing has no hidden costs, and you can cancel services at any time as long as you notify Roll at least 30 days before the change.

Roll By ADP Monthly Plan

Roll by ADP’s plan is $39/month + $5 per employee and includes:

• Unlimited payroll
• Tax support (payroll taxes calculated and deducted)
• W-2 and 1099 workers
• Live chat support
• Payroll in all 50 states
• Direct deposit/check
• Next-day direct deposit
• Same-day check payments
• Proactive tasks and deadline reminders
• Real-time, AI-driven error checks
• Payroll reports
• Payroll register sent to your accountant
• Easily changed information
• New hire reporting
• Basic worker-hour tracking
• Automatic benefits plan deductions
• Automatic retirement plan deductions
• Garnishments
• Apple and Google SSO
• Desktop access
• Employee access to tax documents and paystubs
• Mobile app for employee use
• QuickBooks Online integration

If Roll by ADP doesn’t have the features you’re looking for, consider ADP’s larger payroll software, RUN Powered by ADP, which offers more features and scalability. Check out our ADP payroll review for a deep dive into the software.

Is Roll By ADP Easy To Use?

Roll by ADP will be easiest for business owners comfortable with a mobile-first, chat-based workflow. Users can run payroll by chatting commands such as “Run payroll,” but business owners who prefer a traditional dashboard with menus and buttons may find the interface limiting.

Roll also offers desktop access for users who want to work on a larger screen.

Roll By ADP Features

Roll by ADP covers essential payroll features, including unlimited payroll runs, tax support, direct deposit, company checks, employee self-service, basic hour tracking, garnishments, deductions, and QuickBooks Online integration.

Roll also includes GenAI chat functionality for HR and business management assistance, along with real-time AI-driven payroll error checks.

However, it still lacks the broader HR, benefits, reporting, and integration depth of more advanced payroll platforms.

Roll By ADP Customer Service

Roll by ADP’s support options are narrower than more robust payroll platforms.

Roll offers 24/7 live chat support through the app. Phone and email contact options are available Monday through Friday from 8 AM to 5 PM EST.

Roll by ADP’s customer support options include:

Ultimately, Roll by ADP’s customer service is very limited compared to other payroll software options, but you should be able to get in touch whenever you need help.

Roll By ADP Integrations

Roll by ADP integrates with QuickBooks Online, but it does not offer the broader integration library found in more advanced payroll platforms.

Is Roll By ADP Secure?

Roll by ADP is backed by ADP’s broader security program. ADP publishes information about SOC reporting, ISO certifications for select services and locations, PCI DSS, external assurance, internal audits, and 24/7 global security monitoring.

• SOC 1 and 2 reports
• ISO 9001 and 27001 certifications
• Payment Card Industry Data Security Standard (PCI DSS)
• Incident management
• Real-time security monitoring
• Security alerts dashboard

Roll By ADP Reviews

Roll by ADP generally receives positive app store reviews, especially from users who like its simple mobile payroll experience. Negative reviews tend to mention setup issues, app glitches, and limited features.

On the App Store, Roll by ADP currently has 4.7/5 stars and 2,300+ reviews. Additionally, Roll by ADP earned rave reviews on the Google Play Store, with a 4.2/5 star rating from 1,300+ reviewers.

Negative Roll By ADP Reviews & Complaints

• Limited features
• Limited integrations
• Slow onboarding

Positive Roll By ADP Reviews

• Super easy to use
• Good value for the money

Final Verdict: Is Roll By ADP Worth It?

Roll by ADP is worth considering for very small businesses that want affordable, mobile-first payroll backed by ADP. It offers unlimited payroll runs, payroll tax calculation and payment, same-day and next-day direct deposit options, W-2 and 1099 worker support, basic hour tracking, QuickBooks Online integration, 24/7 live chat support, and employee self-service in a simple chat-based app.

However, Roll by ADP is still best for businesses with simple payroll needs. Its reporting, HR tools, benefits support, and integrations are limited compared to more robust payroll platforms. The chat-based interface may also feel restrictive for users who prefer a traditional payroll dashboard.

If you want ADP’s payroll experience in a simple app, Roll may be a strong fit. If you need deeper HR, benefits administration, more integrations, or scalability, compare Roll with RUN Powered by ADP, Gusto, or Square Payroll.