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QuickBooks Point Of Sale Review (Desktop Version)

QB POS is old-fashioned and can’t compete with cloud-based POS systems in pricing or features. Still, it’s functional and might appeal to diehard QB Desktop fans.

    Erica Seppala

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QuickBooks POS Desktop At A Glance

  • QuickBooks Point of Sale boasts the basic features and functionality of a good point of sale system, along with the built-in integration with QuickBooks’ accounting software
  • QuickBooks POS is easy to use and is capable of handling the needs of nearly any size of business
  • This POS software is on the expensive side even before factoring in add-ons, such as gift cards

Erica Seppala

Erica Seppala

Editor & Senior Staff Writer at Merchant Maverick
Erica began writing on small business topics in 2008. She joined Merchant Maverick in 2018 and focuses on loans, accounting, and POS. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll. She has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a graduate of Limestone University and resides in Greenville, South Carolina.
Erica Seppala
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We've done in-depth research on each and confidently recommend them.

We've done in-depth research on each and confidently recommend them.


To learn more about how we score our reviews, see our Point Of Sale (POS) Software Rating Criteria.


Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Salim Patel

    Organization Name: Bead Time LLc

    I was using QB POS version 18 and, I’ve been forced to buy the version 19. Since I have installed the new version I’m facing many issues with the new credit card machine. Version 19 will not allow the split payment by 2 different debit cards. I have spent so much time with tech support and they were not able to help me as well. I feel as I was duped into buying upgrade for $690. which is not up to industry standard.


    This comment refers to an earlier version of this review and may be outdated.


    I have been using this system since 2011. It has bugs, support is worthless, but generally it got the job done until now. We made the mistake of upgrading to version 19 as Intuit said we had to go to their touchless pin pad system. It doesn’t work. We’re dead in the water. They don’t care because they have our money (about a $1,000 for a forced upgrade). If you are considering this system, I would strongly recommend against it.


    This comment refers to an earlier version of this review and may be outdated.

    Lisa Mathis

    Organization Name: soccer madness

    I was using QB POS for 2 years and then told that we needed to upgrade to 19.0i have had nothing but problems since I did this. I experienced an error the day that we installed this system. We reinstalled it twice and have spent 50 hours on the phone with Intuit. They acknowledge that there is an issue with the pin pads(which I had to reinstall and order 3 different ones). The issues are… system freezes during sale and may actually look like we had a successful sale yet really it doesn’t go thru or is reversed by the system itself. I have had funds double charged to customers too. Every time there is an issue, I have to experience the problem first and call. They never tell you ahead of time. Now I just found out that Apple Pay is experiencing issues and you are limited on amount. I cannot count the amount of times I have heard customer service say” i will let the engineers know about the problem”.Do not get this system


    This comment refers to an earlier version of this review and may be outdated.

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