How To Find The Best POS Software In India

Best for omnichannel retail.

Lightspeed is a Canadian POS company that serves businesses across 100 countries, including India.

Lightspeed Retail has an intuitive, feature-packed iPad register for in-person selling, as well as eCommerce. Lightspeed is a good choice of POS for omnichannel retail merchants who sell online and at brick-and-mortar stores. Lightspeed also works well for Indian businesses that want an online store to sell to customers in other countries.

Note that Lightspeed also owns Vend POS, though Vend does not currently support selling in India.

Some of Lightspeed's best features include:

• Advanced eCommerce module
• Syncs your inventory across sales channels
• Customer relationship management
• Support for international shipping
• Global SEO

Lightspeed Pricing

Lightspeed Retail pricing starts at US$89/month or US$69/month with annual billing.

(Lightspeed Payments, the company's in-house processing solution, is not currently supported in India). Lightspeed also integrates with various payment gateways for processing, including Stripe and Worldline, both of which are supported in India.

Your payment processing fees with Lightspeed will depend on your integrated processor; you also have the option to use Lightspeed Retail without integrated credit card processing -- for example, if you have a cash-only business or want to use a non-integrated processor.

Best for cash on delivery.

Shopify POS is another eCommerce-centric POS in India, as well as 150+ other countries. Shopify is the longest-standing retail POS software India has to offer, offering eCommerce software solutions to international retailers since 2006. However, Shopify works equally well for in-person selling. Shopify's cloud-based POS app runs on iPad, Android, and even smartphones. Another benefit of Shopify for Indian businesses is that it has a free cash on delivery (COD) app, which allows Shopify merchants in India to sell to local customers online, and collect payment in-person ---a popular eComm payment method in India).

Some of Shopify's top features include:

• Cross-channel selling & inventory management
• Order & product management
• Mobile POS & hardware options
• Customer profiles

Shopify POS Pricing

Shopify has numerous different price tiers depending on which features you want. Plans are highly affordable, starting at just US$5/month for mobile selling with a Shopify Starter plan. Your payment processing fee will depend on which processor you choose to integrate with Shopify, and fortunately, there are many to choose from. Shopify POS supports PayPal, Cashfree, Razorpay, PayU, and multiple other gateways in India.

Best for franchises.

Franpos is a tablet POS for quick-serve, retail, and service-based businesses such as salons and spas. In 2020, US-based Franpos expanded to the Indian market and is now available for Indian businesses. Franpos is especially suited toward service-based businesses such as salons that need booking functionality. The also has features to manage multilocation franchise businesses.

Some features Franpos customers like include:

• Multilocation management
• Loyalty program
• Booking features
• Automated royalty payments

Franpos Pricing

Franpos POS pricing starts at US$199/month, which is not cheap but includes many advanced features including loyalty, CRM, gift cards, and online delivery management. Payment processing fees depend on which payment processor you use with Franpos. Franpos does not process payments in-house but integrates with many outside processors and gateways, including TSYS, which can be used in India.

Best free POS.

If you're looking for free POS software in India, look no further than Loyverse. Loyverse is a rare free POS that is also has a positive reputation and does not gouge you with expensive merchant service fees or an expensive hardware lease. This international POS can be used by small restaurants or retail businesses, such as cafes, quick-serve, grocery stores, or boutiques. Loyverse is compatible with Android and iOS devices; you can purchase peripheral POS hardware from the Loyverse website or source the POS hardware yourself. Loyverse connects with various payment gateways and processors around the world. For credit card processing in India, Loyverse integrates with Ezetap payment processing.

Some highlights of this software include:

• Free built-in loyalty
• Free KDS app
• Inventory & employee management
• Restaurant & bar features

Loyverse Pricing

As mentioned, Loyverse is free. However, you can also purchase add-ons to include advanced features such as employee management (US$25/month), advanced inventory (US$25/month), and integrations with third-party software such as QuickBooks (US$9/month).

Best for restaurants.

Linga is an affordable tablet-based restaurant POS that serves all types of foodservice businesses around the world, including restaurants in India. Some examples of business types Linga supports include full-service restaurants, quick-service restaurants, pizzerias, bubble tea shops, cigar lounges, and coffee shops. Linga also includes integrated payment processing in 48 countries, including India. Linga also has a dedicated customer support line for Linga merchants in India.

Linga includes the following features:

• Gift cards
• Email marketing
• Happy hour pricing
• Barcode scanning
• Guest data collection

Linga Pricing

Linga pricing starts at just US$19.99/month and includes an incredible number of features at that price point, with unlimited users and unlimited products. However, if you want phone support and not just email support, you will need to subscribe to the US$49.99/month Pro plan. Paid add-ons include inventory, loyalty, online ordering, delivery, and others.

Best for enterprise retail.

Retail Pro is an enterprise-level Windows-based POS for retail businesses. This system is used by many businesses in India and the Middle East, as well as around the world. This locally-installed software is highly customizable for any regional need. The system also allows retailers to purchase goods from other countries by assigning different currencies to particular vendors and items. Retail Pro has an exhaustive feature set that is more advanced than what you'll get with many budget cloud-based systems. The system also has a web-based interface, which gives you some cloud functionality. Retail Pro integrates with many different processors, including TSYS which can facilitate payments in India.

Some Retail Pro features we like include:

• Customizable for local dialects
• Supports regional fiscal & tax requirements
• Supports GST
• Multicurrency

Retail Pro Pricing

Because Retail Pro is an all-in-one, locally-installed POS system that includes hardware, it requires a large upfront investment. Altogether, you can expect to invest several thousand US dollars in the Retail Pro software and hardware, as well as monthly support fees. This makes the system out of reach for smaller startups. Retail Pro pricing for India isn't listed on the website, so you will need to contact the company to find out pricing details.