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TSYS Merchant Solutions

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TSYS Merchant Solutions Review

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Date Established
1983
Location
Columbus, Georgia
Melissa Johnson

Melissa Johnson

Melissa Johnson has been writing about payment processing and mobile payments since 2014, and has been quoted in articles for Credit Karma and The Next Web, among others. She graduated from The University of Kansas in 2010 with bachelor's degrees in English and journalism.



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50 Comments

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    Monika Crossley

    Organization Name: Snola

    As you have seen. DO NOT USE THIS PAYMENT PROCESSOR. I 100% confirm they are the biggest crooks out there and there fees will not be lower. They apparently add random fees to your monthly statement that you will only know about if your log in to your online statement via a ridiculously complex online system that we never used. We stopped using there services months ago it took me a long time to realize they were still charging us because I thought it was one of our other processors. Almost $2,000 worth of fees later in a year did I finally figure out who it was that was charging us and they can only refund $200 because we didn’t fill out some survey they have online about something that they ask you to fill out if you are using there online accounts. absolutely ridiculous.

    1
    • Organization Name: Snola
    Kathy Kavulis

    Organization Name: Chesterland Floral

    Still waiting I called said it is in the mail again. Mailed out Nov 11, 2020. Still haven’t received my check of 127.70. I called today now they said they mailed it out on Nov. 18th .. OHHHHHHHH ok. Today is Nov. 27th I guess i will watch again for a few more days.DO YOURSELF A BIG FAVOR GO SOMEWHERE ELSE FOR MERCHANT SERVICES.Please please please they are crooks, read the Yelp reviews they are unreal.Kathy

    1
    • Organization Name: Chesterland Floral

    This comment refers to an earlier version of this review and may be outdated.

    Christine

    Organization Name: Sustainable Passion

    Avoid at all costs. DO NOT USE THIS SERVICE. I realized they have been charging my account for years after I cancelled, and the fees went up in February of this year. How do fees go up in a pandemic? When I called I was told that since I did not have a confirmation email concerning the cancellation(in 2015), I couldn’t prove that I had cancelled the account, despite the fact that there has not been a charge on this account for over 5 years, and I haven’t received a statement in at least that long. I was finally able to get a partial refund, but that is after they have stolen thousands of dollars from me. This was a decent company (As merchant warehouse) when I first joined, but I noticed the fees kept changing when I finally cancelled. I then tried to call to speak to someone at the corporate headquarters, but was caught in automated hell. This company is dishonest and definitely doesn’t care about anyone. What a ripoff!!!!!

    1
    • Organization Name: Sustainable Passion

    This comment refers to an earlier version of this review and may be outdated.

    Kathy Kavulis

    Organization Name: Chesterland Floral

    PLEASE avoid this company. Go somewhere else. If I could give them no stars I would. They do not care about you. They charged me for 3 years a monthly fee and don’t know why I never signed up with them. Now i am still trying to get my money since June 2020. I made another review down below, i am so pissed off. GO SOME WHERE ELSE PLEASE> Now they say I owe them 63.00 dollars WHAT first I heard of this now. Still on the phone now with them. First time they have told me now that I owe them money. PLEASE PLEASE DO NOT USE THIS COMPANY YOU WILL BE SORRY> wish I could give them zero stars, they dont deserve any. I cant say enough to go somewhere else. You will be sorry if you sign up with this company.

    1
    • Organization Name: Chesterland Floral

    This comment refers to an earlier version of this review and may be outdated.

    Anthony Michael

    Organization Name: Cross Eyed Pig

    Avoid this company. They start off promising everything and talk about low rates but in the end the rates creep up incredibly high and they find all kinds of ways to charge you additional fees and then when you try to cancel they give you the runaround. For instance, first their fax machine didn’t work and then they couldn’t find my email and then they said my cancellation letter wasn’t done correctly. I would avoid this company like the plague

    1
    • Organization Name: Cross Eyed Pig

    This comment refers to an earlier version of this review and may be outdated.

    Jacob Atkinson

    Organization Name: Alpha Training

    By far the worst payment processor BEWARE and STAY AWAY! Ive worked with a number of payment processors and take a very neutral approach when judging them. The morals and values of this company are beyond low. They are there for one reason and one reason only to take your money. They will hold money without you knowing it, add tons of hidden fees everywhere, hangup on you numerous times when you call and make it nearly impossible to get out of contracts. Save your self tens of hours and thousands of dollars and choose another company… literally any other processor will be a better choice than this one

    1
    • Organization Name: Alpha Training

    This comment refers to an earlier version of this review and may be outdated.

    Fawwaz Alkayyali

    Organization Name: Rama medical group

    We started using TSYS. in May 2020.I t was,the worst business decision that we made .over $20000 were not deposited in our account over 4 and a half months .when we found out they blame us forgot saying that we,were entering the payment the wrong way and telling us,that we have to contact our customers to recollect the money .they couldn’t explain why some transactions went thru and some did not .very bad customer service . they blame their representative who trained the staff of not explaining the right procedure .will diffinetly leave,them and start legal actions .

    1
    • Organization Name: Rama medical group

    This comment refers to an earlier version of this review and may be outdated.

    Kathy Kavulis

    Organization Name: Chesterland Floral

    still waiting for my 127.70 . Please do nit use this company, horrible people, customer service is terrible. I usually dont write bad reviews but just a warning just RUNNNNNNNNNNNNNNNNNNN.

    • Organization Name: Chesterland Floral

    This comment refers to an earlier version of this review and may be outdated.

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