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What Is A Virtual Terminal?

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Emily Hale

Emily Hale

Emily is a writer, strategist, and freelance consultant based in Indianapolis. She is driven to create content that empowers her readers and her clients to make better choices in their business and their lives. When she's not in the thick of researching and developing blogs for Merchant Maverick, she likes to cook from scratch for her family or escape outdoors and meander through nature with her rescue pup.
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14 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Benedict

    Hello,I want to know if you can recommend good company that provides online payment solutions to Nigeria based company and NGO via International 2D payment gateway, MOTO and POS services?

      This comment refers to an earlier version of this post and may be outdated.

      Dakota Fillet

      Hi Benedict,
      Unfortunately, we don’t have a lot of expertise on payment processors outside the US/Canada just yet. We have heard of a company called Paystack, though we have not reviewed them, so we can’t confidently give an assessment one way or the other.

        This comment refers to an earlier version of this post and may be outdated.

        Debbie

        Can I ask how safe these are in terms of cyber security. What happens if there is a data breach? Where is the info stored etc?

          This comment refers to an earlier version of this post and may be outdated.

          Jessica Dinsmore

          Hi Debbie,

          Great questions! Generally speaking, if you’re using a virtual terminal and payment vault (with stored card information) that’s offered by a processor, they’ve already built in the security features. One that’s PCI compliant (they all should be) will allow you to put in the numbers and charge a card, but you won’t see anything but the last for digits of the card for security reasons. None of the information will be stored on your site or on your devices. It’s all encrypted, and sometimes tokenized, by the processor.

          In the event of a breach, it would likely depend on who’s at fault. For example, if a store had an employee who exploited the system, the store would be liable, but if, say, a third party hacked the processor, the processor would be at fault. I hope that helps!

            This comment refers to an earlier version of this post and may be outdated.

            shabih Ahmad

            sir
            we r registered society need virtual terminal please help
            7717703424

              This comment refers to an earlier version of this post and may be outdated.

              Jessica Dinsmore

              Hi Shabih,

              Thank you for your question! It looks like your business is located in India, so I think Instabill is going to be the best option for you. Best of luck to you!

                This comment refers to an earlier version of this post and may be outdated.

                Arun Kumar Arya

                Hi I am intrested in VT please help me with your contact number to reach you. My number 0091-9874114333

                  This comment refers to an earlier version of this post and may be outdated.

                  Chloe Bahal

                  Hi Arun,
                  I would recommend taking a look at Instabill.

                    This comment refers to an earlier version of this post and may be outdated.

                    Zia

                    Regarding the new “chip” readers – when one has a card reader that hooks up to a virtual terminal, is this considered a POS terminal, ie – does the virtual terminal card reader need to be compliant with the new EMV requirements as far as liability goes (being that the card IS present)??

                      This comment refers to an earlier version of this post and may be outdated.

                      Tom DeSimone

                      Hi Zia,

                      It depends. If the card reader just collects the card number and enters it into the form, then the transactions are being processed as “card-not-present” and it doesn’t matter if the chip is read. But some virtual terminals allow you to process transactions as “card-present,” which gives you lower rates but also means that you open yourself up to fraud liability if you swipe a counterfeit chip card after October 1st.

                      Most of the time the readers used with virtual terminal just collect the card number and enter into the form, though, in which case it shouldn’t make a difference. You might want to contact your service provider to verify.

                        This comment refers to an earlier version of this post and may be outdated.

                        Zia

                        Thank you Tom 🙂

                          This comment refers to an earlier version of this post and may be outdated.

                          Virgil

                          Curtis that is an excellent explanation of a virtual terminal and how it works. Very well put. However a couple of updates are appropriate since this the time this article was written.

                          First, signatures are available now with electronic signatures being captured in the same way card data is captured – instead of in this case you’re using an electronic signature pad via the computers USB port in addition to the card reader. Plus, our processer even takes it a step further by enabling remote signature capture, (via email), so a signature can even be obtained on phone orders.

                          Sceond, in addition to MOTO merchants I would add these are ideal solutions for any business which captures transaction data from more than one terminal (e.g., due to having data from more than one department and/or more than one store location). This solution enables these businesses to consolidate all their transaction data into one central location, so with a couple clicks of a mouse they can view, print, export or otherwise access their data for any use, saving them significant time, work and money.

                            This comment refers to an earlier version of this post and may be outdated.

                            Tom DeSimone

                            Hi Virgil,

                            Thanks for your comment. We love PayJunction for this same reason!

                              This comment refers to an earlier version of this post and may be outdated.

                              Curtis

                              Any Authorize.net reseller can offer this.

                                This comment refers to an earlier version of this post and may be outdated.

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