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Stripe VS Braintree: Which Online Payment Processor Is The Better Fit For You?

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Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.

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4 Comments

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    Gwynne

    Helpful review. Thanks so much.

    One other difference that we’ve experienced is that with Braintree we have 2 separate merchant accounts, one CAD and one USD so that Cdn payments go to our Cdn bank account and US payments go to our USD account. Stripe only allows one bank account (USD) so we don’t use it on our Canadian website.

      Kishore

      Good balanced review.

      As I went and read the legal terms and conditions, the following line in Braintree’s terms caught my eye:

      “This Acceptable Use Policy may be amended by Braintree at any time by posting a new version of it to our website. By accessing or using the Payment Services after a new version is posted, you agree to all amendments reflected therein.”

      So you can spend years writing code to integrate with Braintree’s APIs and have your entire business depend on their services and they can pull the rug under your business by unilaterally amending their policy, impose it immediately by posting it on their website without telling you or giving you notice or time to comply with whatever has changed. Incredible!

      Any smart business should probably have more than one processor so that their business is not held hostage by the whims of one or the other.

        This comment refers to an earlier version of this post and may be outdated.

        Lou

        Great work, thank you.

          This comment refers to an earlier version of this post and may be outdated.

          Ben

          What kills me about Stripe, is lake of phone support when dealing with people’s money.

            This comment refers to an earlier version of this post and may be outdated.

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          Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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