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Braintree Payments Review

Braintree is one of the most important providers in the eCommerce and mobile processing worlds and has an enormous catalog of unique features and no monthly fee.

    Chris Motola
  • Last updated onUpdated

  • Shannon Vissers
  • REVIEWED BY

    Shannon Vissers

    Lead Staff Writer

Our content reflects the editorial opinions of our experts. While our site makes money through referral partnerships, we only partner with companies that meet our standards for quality, as outlined in our independent rating and scoring system.

Braintree Payment Solutions

Total Rating 4.5
Fees & Rates4.4

Products & Services5.0

Contract5.0

Sales & Advertising Transparency4.8

Customer Service3.8

User Reviews3.1

Braintree Payment Solutions At A Glance

  • Braintree is a developer-centric eCommerce processor offering full merchant accounts
  • As part of the PayPal ecosystem, Braintree increasingly comes with PayPal’s strengths and weaknesses
  • Businesses with average transaction sizes below $60 may find PayPal’s flat-rate pricing model to be too expensive

Credit Card Processor Review Methodology

We evaluate and test each payment processor that we review at Merchant Maverick, placing special emphasis on certain key characteristics in order to generate our granular ratings for merchant accounts and credit card processors.

Weighted Rating Breakdown

Fees & Rates 35%
Contract 20%
Products & Services 15%
Sales & Advertising Transparency 15%
Customer Service 10%
User Reviews 5%

For payment processing reviews, we use a 24-point rubric to evaluate the provider. First, we look at pricing structure – interchange plus, subscription-based, tiered, or hybrid – giving the most points to providers that provide fair, transparent pricing and docking those that rely on tiered models. Then we examine rates, the presence and transparency of early termination fees, and any additional fees.

We also look at contract length and fairness and test out sales staff and customer service channels ourselves to ensure that the company uses reputable, above-the-board sales techniques. Finally, we take the company’s online reputation into account, reading customer reviews and comments.

Read more about how we rate payment processors.

Chris Motola

Chris Motola

Expert Contributor at Merchant Maverick
Chris has been writing about small business topics since 2003. He has been featured in Fox Business, ABC News, Yahoo Finance, GoBankingRates, Newsweek, BizJournals, and other publications. He has a Bachelor’s of Arts in English Writing Arts from SUNY Oswego, and a Masters of Science in Interactive Media from the University of Central Florida. He currently resides in the Hudson Valley region of New York.
Chris Motola
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Credit Card Processing With Superior Support

Helcim


Visit Site

With Helcim, you get everything you need to accept credit card payments online or in-person with a free account, plus high-quality support from real humans. Start For Free.

Credit Card Processing With Superior Support

Helcim


Visit Site

With Helcim, you get everything you need to accept credit card payments online or in-person with a free account, plus high-quality support from real humans. Start For Free.

Sources

To learn more about how we score our reviews, see our Credit Card Processor Rating Criteria.