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Costco Merchant Services

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Costco Merchant Services Review

This Elavon reseller doesn't offer the same kinds of discount rates you'd expect from the Costco brand, but it does offer a robust POS system.

    Chris Motola
  • 19 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

Costco Merchant Services

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Chris Motola

Chris Motola

Expert Analyst & Reviewer at Merchant Maverick
An expert in personal and business loans and financial health, Chris Motola has been writing about small business finance and payments for over 5 years. He has been cited in various industry publications, including Forbes Advisor, GoBankingRates, and Medium. Chris is a graduate of the University of Central Florida.
Chris Motola
View Chris Motola's professional experience on LinkedIn.



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19 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Leslie chin

    Organization Name: Flexiwhole sale

    Poor quality machines, poor customer service. Took 3 days to resolve a sim card issue. receipt print tiny, machine battery don’t last a day. We had 4 of them, all such bad build and all stop working due to sim card. Took 3 days of getting transferred on the phone to get new sim cards.

    1
    • Organization Name: Flexiwhole sale

    This comment refers to an earlier version of this review and may be outdated.

    Anna Shani

    Organization Name: Arthritis & Rheumatic Care, LLC

    very poor customer service. charged erroneously

    • Organization Name: Arthritis & Rheumatic Care, LLC

    This comment refers to an earlier version of this review and may be outdated.

    Janet Gossett

    Organization Name: Jays Engraving

    Why would you sell Elavon or the Poynt system. There service is just terrible! Just don’t do it!!

    1
    • Organization Name: Jays Engraving

    This comment refers to an earlier version of this review and may be outdated.

    Michael Long

    Costco Merchant Services sponsor Elavon as the choice for Vendors credit card processing. Just got notified that Visa credit card processing fees will go up 39%. MasterCard remains the same at 2.07%. Anyone know why Costco/Elavon are discriminating against Visa? Til now Visa is used by about 80% of transactions in Canada. Might it have something to do with Costco Canada signing a MasterCard contract for exclusive credit card payments in their stores? I would say that is a pretty dirty strategy negatively affecting vendors unrelated to that contract. Does anyone understand why they would jack up Visa processing fees and not MasterCard?

    1

      This comment refers to an earlier version of this review and may be outdated.

      Jessica Dinsmore

      Hi Michael,
      Visa and MasterCard set their own interchange rates and transaction fees. Visa recently raised their rates (effective January 1st, 2019), and Costco/Elavon is probably just passing on the increase to their merchants.

        This comment refers to an earlier version of this review and may be outdated.

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