Advertiser Disclosure

Elavon Review

    Jason Vissers
  • 143 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Jason Vissers

Jason Vissers

Expert Analyst & Reviewer at Merchant Maverick
Jason Vissers has been researching, analyzing, and writing about small business software and finance since 2015. His financial expertise has been cited in numerous publications, including The Ladders. Jason graduated with a Political Science degree from San Diego State University in 2001.
Jason Vissers
View Jason Vissers's professional experience on LinkedIn.



We've done in-depth research on each and confidently recommend them.

We've done in-depth research on each and confidently recommend them.

To learn more about how we score our reviews, see our Credit Card Processor Rating Criteria.
Leave a comment

143 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Cal Aero Supply

    Organization Name: Elavon

    Never ever go with bank Elavon , their system is not secure . They are cheat customer Their technical are so poor. They make loose fund from the other customer they want to take money from may account to pay them . Even I have batch report to show all that sale belong to my store but they still don’t beleive me . They beleive fake batch report My terminal is wireless my customer always sign in screen but when I ask them the record from my customer sign they don’t have it . They want to steal my money . Who still have contract with them please be careful try to close account

    1
    • Organization Name: Elavon
    Gregory T Hart

    Organization Name: Firehouse Hostel & Museum

    Extremely poor customer support and tools to use. They will not send you monthly statements, you have to log into an account you have to set up up with them in order to do so. We had to close down the Firehouse Hostel , a non-profit organization, for approx 5 months in Dec 2020. When we opened back up we found that Elavon had been charging us for not completing PCI Compliance and fees for each month even though there were no transactions. Asked for forgiveness for those months and were denied as had to first complete the compliance for hopes in getting a couple months forgiven. As we had gone with another company, whish was better suited for the Hostel and with less charges. They would not close with account with anyone but the original admin. I got involved and requested closure- upon doing so the customer services rep wrote: with an account closed now you con no longer request refunds for the months previously requested. Such a sham business.!!!!!!

    2
    • Organization Name: Firehouse Hostel & Museum
    Rodney Gray

    Organization Name: Pharaohs Estate Design & Casting Studio Inc

    DO NOT use this company they will HOLD all funds not release them. We processed roughly 40k in last 90 days and they have over 42k on holds, meaning they held every dollar processed.

    We do not use them any more, we had to block them from our bank account, we filed a police report as even after the business relationship was terminated, they took money unauthorized from our account. Our bank stopped it, another 22k.

    We have hired a lawyer, will be suing, and have filed charges with the local and US police departments.

    DO NOT USE THIS SERVICE.

    • Organization Name: Pharaohs Estate Design & Casting Studio Inc
    Davina

    Organization Name: Ultamodan

    Do NOT use Elavon they can block your account with no notice. They will hold ALL of your funds and not tell you they are doing this. AVOID AT ALL COSTS.

    1
    • Organization Name: Ultamodan
    Yvonne

    Organization Name: SL Contractors

    Signed up a couple of months ago, what a nightmare. A 20K transaction processed over a month ago still has not been deposited to our account. Steer clear.

    1
    • Organization Name: SL Contractors

    This comment refers to an earlier version of this review and may be outdated.

    Merijeanne Moore

    Organization Name: Merijeanne Moore

    Absolutely atrocious customer service. After over a decade as a customer, I got a grammatically challenged demand for information “that matched the information of the Secretary of State”. The sender was chronically “out of the office” and refused to validate that he or she was actually with elavon, not a pfisher. Customer service at Elavon couldn’t tell me what information they had on file, why [Name Redacted] was involved, or how to resolve this. Ended the relationship with Elavon.

    1
    • Organization Name: Merijeanne Moore

    This comment refers to an earlier version of this review and may be outdated.

More Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Your Review

Comment moderation is enabled. Your comment may take some time to appear.
Please read the "User Review and Comment Policy" before posting.

Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.

Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

We recommend Square Credit Card Processing to UK businesses 🏆

Square Payments is a secure and reliable credit card processing platform. It's advanced solutions and broad feature-set makes it a great fit for most businesses.

Get Started

No credit card required

We Recommend Stax by Fattmerchant 🏆

We love Fattmerchant as a credit card processor for its predictable pricing, excellent service, and integrated billing features. Get started today and get your first month for $5 with an exclusive Merchant Maverick promo.

Get Started

Get started with no commitment today.

Sign up for the Maverick Newsletter

  • Please select topics of interest

  • We occasionally send out emails with special offers.
  • This field is for validation purposes and should be left unchanged.