If you already use Square to process payments, adding Square Invoices should be a no-brainer. This free solution is baked right into the Square ecosystem.
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| Total Rating | 4.2 |
|---|---|
| Pricing4.6 | |
| Ease Of Use5.0 | |
| Features2.7 | |
| Customer Service5.0 | |
| User Reviews4.4 | |
Invoice Limit
UnlimitedPricing
$0-$20/monthBusiness size
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Table of Contents
Square Invoices is software that is part of the Square ecosystem, providing invoicing, sales tracking, contact management, and more.
When you create a Square Invoices account, you gain access to the entire Square Dashboard. It differs from typical invoicing software in that you won’t find features such as project management, making it difficult for service-based businesses to use the software. The software offers no multicurrency support and limited sales tax functionality.
What Square does offer you won’t find in other invoicing solutions. For some businesses, this may completely outweigh the software’s faults. Considering that payment processing is what Square does best, this software is a great option for small businesses looking for quick billing, online payment processing, detailed sales analytics, a free point of sale app, and advanced inventory.
| Pricing4.6 |
|---|
| Software Plans 5.0 |
| Pricing Transparency 5.0 |
| Pricing Customization 3.0 |
When you sign up for a free Square Invoices account, you’re signing up for a free Square account with access to the Square Dashboard (where you’ll find the invoicing feature). A Square account is completely free, but you will have to pay if you accept online invoice payments.
| Square Invoices Plans | Price | When To Use |
|---|---|---|
| Free Plan | $0/month | Use if you have basic invoicing needs for your small business |
| Plus Plan | $20/month | Use if you want discounted processing fees and want customization options |
Square Invoices has two pricing plans.
The Free Plan costs $0/month and includes:
The Plus Plan costs $20/month and includes everything from the Free Plan, plus:
| Square Invoices Extra Costs | Price |
|---|---|
| Square Payroll | $35/month + $6/month per paid employee |
| Contractor Only Payroll | $6/month per paid contractor |
| Square Marketing | $15/month for up to 500 customers |
| Square Advanced Access | $35/month per location |
| Square Appointments | $0-$69/month |
In addition to the features built-in to your free Square account, you can also purchase these Square plans and add-ons.
Overall, Square’s pricing is quite affordable, especially if you take advantage of its free plans. For its competitive pricing, we give Square Invoices a rating of 4.6/5.
| Ease Of Use5.0 |
|---|
| Initial Setup 5.0 |
| Software Reliability 5.0 |
| Everyday Use 5.0 |
| Integrations 5.0 |
While it can be confusing to learn everything that Square is capable of, actually using the software is a piece of cake.
The UI is modern and well-organized, and the features are intuitive and easy to navigate. There’s a Getting Started dashboard to help you get up and running, and there’s a built-in help center if you need any additional assistance along the way.
If you want to take invoicing on the go, Square has you covered with its great mobile apps.
Square offers 100+ integrations covering everything from accounting to eCommerce, inventory, healthcare management, and more. API is available for developers.
Overall, Square Invoices is extremely easy to use, earning it a perfect 5-star rating for ease of use.
| Features2.7 |
|---|
| Invoicing Basics 2.8 |
| Invoice Automations 4.5 |
| Inventory 5.0 |
| Currency & Languages 0.0 |
| Time Tracking 0.0 |
| Reporting 3.0 |
| Accounting & Bookkeeping 1.0 |
Square Invoices offers an incredible number of features. While you won’t find all of the typical things we usually see with invoicing software, Square has some unique additions that you won’t find anywhere else.
However, we do have to consider that Square Invoices is missing some key features you’ll find with most of its competitors, such as expense tracking, built-in time tracking, and projects. For this reason, we give Square Invoices a rating of 2.7/5 for its features.
| Square Invoices Features | Availability |
|---|---|
| Customizable Invoices | |
| Estimates | |
| Client Portal | |
| Contact Management | |
| Expense Tracking | |
| Multilingual Invoicing | |
| Invoice Scheduling | |
| Automatic Invoice Reminders | |
| Inventory | |
| Time Tracking | |
| Project Management | |
| Sales Tax Support | |
| Payment Gateway Integrations | |
| Number Of Reports | 15+ |
Here’s an overview of what the software can do:
Once you finish setting up your account, you’ll be taken to your home dashboard. This dashboard highlights your deposits, gross sales, payment methods, invoices, payroll, top items by sales, and more. You can customize your dashboard with 15 different widgets, so you can quickly see the information that is most important to your business.
While not the most advanced invoicing solution on the market, Square does invoicing well. Standout features include:
Square has a pretty great inventory feature that’s easy to use. With this feature, you can:
| Customer Service5.0 |
|---|
| Personal Support 5.0 |
| Self-Service 5.0 |
Square offers several great support options, and representatives are generally kind and knowledgeable. Phone support is limited to business hours during the week, but paid accounts have access to it 24/7.
| Square Invoices Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | Chatbot |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
Square gets it right with its help center and has tons of guides for using the software. Overall, we give Square a 5-star rating for its customer support.
Here’s a full list of what to expect from Square’s customer support:
| User Reviews4.4 |
|---|
| User Feedback 4.0 |
| Review Site Aggregate 4.7 |
Square reviews are a mixed bag, but it’s important to note that not all user feedback is specific to Square Invoices. Square has had over 900 complaints on the BBB over the past year, and the company receives a dismal rating of 1.2/5 stars on Consumer Affairs.
On the plus side, Square has good ratings across several review sites. The company receives ratings of 4.6/5 (based on 85+ reviews) on GetApp and 4.7/5 (based on 160+ reviews) on G2.
We considered the quality and quantity of these user reviews when giving our own score of 4.4/5.
Here are some of the recurring issues users experience:
Here are some of the things users love about Square Invoices:
Square uses data encryption and two-factor authentication to protect your company’s data. Data is stored in a secure, undisclosed facility. The company is PCI-DSS compliant as well. Square also uses risk visualization to “stop fraud before it happens.”
This feature, in particular, is a double-edged sword. While it’s nice that the company watches out for unusual activity, this often leads to funds being held or accounts being closed — even when a transaction is legitimate.
What does all of this mean for your business in terms of security? Make sure any emails you receive are actually from Square, and use Square Secure to help prevent your funds from being held. Check out Square’s help center for additional resources on recognizing and reporting phishing scams.
Square has a built-in feature called Square Secure that helps protect your company in the case of disputes or chargebacks. The way Square puts it, the bank fights for the customer, but Square fights for you — the seller.
This service is also incredibly important to help safeguard your funds. As we mentioned in the negative reviews section, users have had issues with their funds being held or accounts being closed entirely for abnormal or large transactions. You can use Square Secure to provide sample invoices and legal documentation about your business’s proceedings so Square can better understand what “normal processing” looks like for your business.
| Square Invoices Review Summary | |
|---|---|
| Pricing Range | $0-$20/month |
| Choose If You Need |
|
Despite not having a monthly subscription fee, Square Invoices has many great features typically only found with paid invoicing software. Square has one of the best point of sale apps you’ll find, with advanced inventory, detailed customer analytics, and sales insights that you won’t find in a normal invoicing software app.
Square also offers an attractive invoice template and makes it incredibly easy for customers to pay invoices online. The auto-schedule invoicing feature and strong mobile apps are the icing on the cake. For businesses in need of these features, we give Square two thumbs up.
Something else to consider is that small business owners will frequently purchase invoicing software and integrate it with Square to accept online payments. Square Invoices cuts out the middleman and saves you quite a bit of money in the process. The software is ideal for business owners looking for an all-in-one invoicing and payment processing solution and is ideal for product-based businesses.
Square Invoices is missing project management, which could be a dealbreaker for service-based businesses. There’s no expense tracking or multicurrency support. However, if you can live without these features, get started with a free Square account and take the software for a spin. Overall, we rate Square 4.2 out of 5 stars, making it a solid choice for invoicing (especially if you plan to use or already use other Square products).
We spend hours researching and evaluating invoicing software that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.
When rating invoicing software, we use a 35-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether additional accounting features are available, the cost and quality of each pricing plan, the number of extra fees, and the availability of a free trial.
Learn more about how we rate invoicing software.
The Merchant Maverick Seal of Approval 🏆
Square Invoices |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Invoices for yourself.
The Merchant Maverick Seal of Approval 🏆
Square Invoices |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Invoices for yourself.
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Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. Square Invoices made the cut.
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