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Clover Mobile

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Clover Mobile Review

    Matt Sherman
  • 26 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
2014
Location
Mountain View, CA
Matt Sherman

Matt Sherman

Expert Analyst & Reviewer at Merchant Maverick
A former sports editor and journalist, Matt Sherman has been writing about and researching small business software since 2015, with a special emphasis on retail and restaurant sales. Matt's expert opinions are cited in various industry publications, including Fox Business. He is a graduate of the University of Oregon.
Matt Sherman
View Matt Sherman's professional experience on LinkedIn.



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26 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Penny Martinez

    Organization Name: caribous tooth inc

    have 3 Clover mobiles that Clover will not set-up because we are not using the card swipes, not doing credit card processing on them, Need help

    • Organization Name: caribous tooth inc

    This comment refers to an earlier version of this review and may be outdated.

    Dakota Fillet

    Hi Penny, Clover may want you to have a merchant account to use their services but if you just wish to use the POS for cash transactions or inventory management, all you should need is their activation code. You can email matt@merchantmaverick.com with any future questions on the topic. Hope this helps!

      This comment refers to an earlier version of this review and may be outdated.

      luke lauri

      Organization Name: Bonne Sante Plymouth

      This product has recurring freezing issues, where a ‘reboot is required, taking 3 – 5 minutes a time. In the peak of a busy service this is not very helpful. I couldn’t recommend this product for this reason alone.

      1
      • Organization Name: Bonne Sante Plymouth

      This comment refers to an earlier version of this review and may be outdated.

      Beck

      Organization Name: Greenride Inc

      They hold our $30k over 2 weeks, we’ve never seen the money. They wanted us to cancel the transaction, we did, 2 days later they have withdrawn $ 30738. Hard to get customer service, if you want to terminate their service it’s another $485. We’ve never told we’re signing the contract. Please DON’T get Clover

      1
      • Organization Name: Greenride Inc

      This comment refers to an earlier version of this review and may be outdated.

      Joy Coleman

      I have a question why does the end shift cash balance not be right. If you reprint a cash slip do you need to add in the payment

        This comment refers to an earlier version of this review and may be outdated.

        Jessica Dinsmore

        Hi Joy,

        To be honest, this isn’t something we’ve ever encountered before, so it may be a bit outside of our expertise. I’d rather not give you an answer that I’m not too certain about. If you happen to figure this out on your own, please let us know what solution you find so we can learn how to answer something like this in the future.

          This comment refers to an earlier version of this review and may be outdated.

          noam simckes

          dont ever use them THEY ARE A SCAM. hidden fees all over the place.

          1

            This comment refers to an earlier version of this review and may be outdated.

            Travis Brunson

            By far and away the most frustrating and glitchy piece of technological crap I have ever encountered,. Needs to be constantly reset. Bluetooth and wireless printer constantly lose connectivity. I’ve gone through 3 Clover units and 3 printers and the same issues always replicate. I average about five transactions a day through the machine, and it otherwise just sits there so its not being asked to do much. One time it went into a shutdown mode which required a new unit where I had to pay for shipping.Seriously … go with any other option. It is THE WORST.

            1

              This comment refers to an earlier version of this review and may be outdated.

              Mike

              Biggest mistake my young company made was buying a Clover Flex. Giant piece of junk.

              1

                This comment refers to an earlier version of this review and may be outdated.

                Sebastian

                If you have the option to use a different service do so before you regret it. I was singed up for them as a complementary (obligatory) package of my checking account. Their service is unreliable. My business had to start using PayPal (I’m not getting paid to mention them). Clover services was masked underneath the bank’s “Merchant Service”. Once their service proved useless I tried closing the account to find out there is a $500 early termination fee or a monthly fee that I need to pay until the 3 year contract ended. The contract went on as the back account forced me to maintain it. Two month before the 3 year contract ended they charge the $500 early termination fee. Now I’m stuck in their collection department which is efficient unlike their customer service.

                  This comment refers to an earlier version of this review and may be outdated.

                  lori shonk

                  my friend and i got a clover card reader for an estate sale. we used it for 3 days made maybe 4 transactions on it. that was in august. she was finally able to return it to them last month (nov). she is still being charged for the use of it. even though there clearly wasn’t any usage on it for months. they keep telling her she cannot speak to a manager. my question is, why hasn’t the bbb flagged these people yet. isn’t it fraud to keep billing people after they tell you they no longer want your service and have returned the equipment? DO NOT USE THIS COMPANY!!! all you will do is loose your money and your patience trying to stop them. they get a rating of negative 100 stars from me

                    This comment refers to an earlier version of this review and may be outdated.

                    Blake

                    Absolutely the worst customer service ever!!! Do not buy, lease, rent this system. In business for 4 years had Clover 2+ years. Like the functionality, hate, hate, hate support and customer service. We sold the business last week and are still trying to figure out what we need to do to cancel (no less than 4 hours on hold and countless managers). We are now having to send back a system that we thought we owned and having to pay $700 to cancel. This company along with First Data merchant services have the worse business model ever. Beware, do NOT go down that path. I would give them a negative number if I could.

                    1

                      This comment refers to an earlier version of this review and may be outdated.

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                    Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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